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Exam of 37 pages for the course WGU Information at WGU Information (WGU Information)

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WGU INFORMATION TECHNOLOGY
MANAGEMENT - C954 UCERTIFY
FLASHCARDS EXAM WITH CORRECT
ANSWER
fact -ANSThe confirmation or validation of an event or object

information age -ANSA time when infinite quantities of facts are widely available to
anyone who can use a computer

internet of things (IoT) -ANSA world where interconnected Internet-enabled devices or
"things" have the ability to collect and share data without human intervention

machine-to-machine (M2M) -ANSrefers to devices that connect directly to there devices

data aggregation -ANSThe collection of data from various sources for the purpose of
data processing

structured data -ANSdata that has defined length, type and format and includes
numbers, dates, or strings such as Customer Address

ambient digital experience -ANSa blend of the physical, virtual, and electronic
environments creating a real-time ambient environment that changes as the user moves
form one place to another

Internet of Everything (IoE) -ANSa concept that extends the Internet of Things (IoT)
emphasis on machine-to-machine communications to describe a more complex system
that also encompasses people and processes

autonomous agent -ANSsoftware that carries out some set of operations on behalf of a
user or another program with some degree of independence or autonomy, and employ
some knowledge or representation of the user's goals or desires

autonomic computing -ANSa self-managing computing model named after, and
patterned on, the human body's autonomic nervous system

transformation process -ANSthe technical core, especially in manufacturing
organizations; the actual conversion of inputs to outputs

value-added -ANSthe term used to describe the difference between the cost of inputs
and the value of price of outputs

,strategic business units (SBUs) -ANSconsists of several stand alone businesses

materials requirement planning (MRP) system -ANSsales forecasts to make sure that
needed parts and materials are available at the right time and place in a specific
company

tactical planning -ANSfocuses on producing goods and services as efficiently as
possible within the strategic plan

operational planning and control (OP&C) -ANSdeals with the day to day procedures for
performing work, including scheduling, inventory, and process management

International Organization for Standardization (ISO) -ANSa non-governmental
organization established in 1947 to promote the development of world standards to
facilitate the international exchange of goods and services

process quality -ANSmain goal is to produce defect free products

six sigma quality -ANSthe goal is to detect potential problems to prevent their
occurrence and achieve no more than 3.4 defects per million opportunities

malcolm baldric national quality awards -ANS1987 U.S. standard awarding quality
awards in seven key areas: leadership, strategic planning, customer/market focus,
information and analysis, human resources focus, process management, and business
results

ISO 900 -ANSinternational organization for standardization (1947) requiring a company
to determine customer needs, including regulatory and legal requirements including
communication arrangements. Other standards involve process control, product testing,
storage and delivery.

ISO 14000 -ANScollection of best practices for managing an organizations impact on
the environment

CMMI -ANScapability maturity integration is a framework for best practices. Does not
describe the processes themselves; it describes the characteristics of good processes,
thus providing efficient guidelines.

inputs -ANSland, labor, capital, information

transformation -ANSconversion process

outputs -ANSgoods & services

,storage virtualization -ANScombines multiple network storage devices so that they
appear to be a single storage device

network virtualization -ANScombines networks by splitting the available bandwidth into
independent channels that an be assigned in real time to a specific device

server virtualization -ANScombines the physical resources, such as servers,
processors, and operating systems, from the applications

system virtualization -ANSthe ability to present the resources of a single computer as if
it is a collation of separate computers (virtual machines)

multi-tenancy -ANSa single instance of a system serves multiple customers

cloud fabric controller -ANSan individual who monitors and provisions cloud resources
similar to a server administrator at an individual company

cloud fabric -ANSthe software that makes the benefits of cloud computing possible

hybrid cloud -ANSincludes two or more private, public, or community clouds, but each
cloud remains separate and is only linked by technology that enables data and
application portability

cloud bursting -ANSwhen a company uses its own computing infrastructure for normal
usage and accesses the cloud when it needs to sale for high/peak load requirements,
ensuring a sudden spike in usage does not result in poor performance or system
crashes

utility computing -ANSoffers a pay-per-use revenue model similar to a metered service
such as gas or electricity

Infrastructure as a Service (IaaS) -ANSdelivers hardware networking capabilities,
including use of servers, networking, and storage, over the cloud using a pay-per-use
revenue model

Disaster Recovery as a Device (DRaaS) -ANSOffers backup services that use cloud
resources to protect applications and data form disruption caused by disaster

Data as a Service (DaaS) -ANSfacilitates the accessibility of business-critical data in a
timely, secure, and affordable manner

Moore's Law -ANSrefers to the computer chip performance per dollar doubling every 18
months

upcycle -ANSreuses or refurbishes waste and creates new product

, governance -ANSmethod or system of government for management or control

information systems audit and control association (USACA) -ANSa set of guidelines and
supporting tools for IT governance that is accepted worldwide and generally used by
auditors and companies as a way to integrate technology to implement controls and
meet specific business objectives

internet technology infrastructure library (ITIL) -ANSa framework provided by the
government of the UK that offers eight sets of management procedures

committee of sponsoring organizations (COSO) -ANSkey for evaluating internal controls
such as human resources, logistics, IT, risk, legal, marketing and sales, operations,
financial functions, procurement, and reporting

capability maturity model integration (CMMI) method -ANSa process improvement
approach that contains 22 process areas

enterprise architecture -ANSa process for how an organization will build, deploy, use,
and share its data, processes, and MIS assets

deperimeterization -ANSoccurs when an organization moves employees outside its
firewall, a growing movement to change the way corporations address technology
security

transborder data flows (TDF) -ANSwhen business data flows across international
boundaries over the telecommunications networks of global information systems

carbon emission -ANSincludes the carbon dioxide & carbon monoxide in the
atmosphere produced by processes and systems

grid computing -ANSa collection of computers coordinated to solve a common problem

smart grid -ANSdelivers electricity using two-way digital technology

virtualization -ANSthe creation of a virtual (rather than actual) version of computing
resources, such as an operating system, a server, a storage device, or other network
resources

data center -ANSa facility used to house management information systems and
associated components, such as telecommunications and storage systems

public cloud -ANSpromotes massive, global, industrywide applications offered to the
general public

private cloud -ANSserves only one customer or organization and can be located on the
customer's premises or off premises
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