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ANSWERS
What is Emotional Intelligence? - CORRECT ANSWERS ✔✔The
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ability to reason with emotions in four areas:
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1. Perceived emotion
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2. Integrate emotion into thought
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3. Understand emotion
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4. Manage emotion
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What are the Dimensions of Emotional Intelligence? - CORRECT
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ANSWERS ✔✔Personal Competence: \| \| \|
1. Self-Awareness
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2. Self-Regulation
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3. Motivation
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Social Competence:
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1. Empathy
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2. Social Skills
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What is the Passive Communication Styles? - CORRECT
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ANSWERS ✔✔Occurs when a person suffers in silence, although
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he or she may feel strongly about an issue
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,What is the Aggressive Communication Styles? - CORRECT
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ANSWERS ✔✔Direct and hostile manner that infringes on \| \| \| \| \| \| \| \|
another person's rights, "winning at all cost," self-excellence
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What is the Passive-Agressive Communication Styles? - CORRECT
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ANSWERS ✔✔Aggressive message communicated in a passive\| \| \| \| \| \| \|
way, usually with incongruent non-verbal behavior
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What is Assertive Communication Styles? - CORRECT ANSWERS
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✔✔Direct, honest and appropriate communication that does not
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infringe on another person's right\| \| \| \|
What is Assertive Behavior? - CORRECT ANSWERS ✔✔i. You have
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the right to express your own wants, needs, feelings and ideas.
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OTHER individuals have a right to RESPOND to your asseriveness
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with their own wants, needs, feeling and ideas
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ii. An assertive encounter with another individual may involve
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negotiation and agreeable compromise \| \| \| \|
iii. Opens the door for honest relationship
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iv. It is not just what you say it is "How" you say it
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What is Ethics? - CORRECT ANSWERS ✔✔An area of professional
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practice in which nurse managers should have a solid foundation
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becasue it is becoming increasingly more prominent in clinical
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practice settings. \|
What is Autonomy? - CORRECT ANSWERS ✔✔Address personal
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freedom and the right to choose what will happen to one's own
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person
, What is Beneficence? - CORRECT ANSWERS ✔✔The actions one
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takes should promote good
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What is Non-maleficence? - CORRECT ANSWERS ✔✔That one
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should do no harm \| \| \|
What is Veracity? - CORRECT ANSWERS ✔✔Concerns telling the
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truth and incorporates the concept that individuals should
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always tell the truth. \| \| \|
What is Justice? - CORRECT ANSWERS ✔✔The principle of treating
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all persons equally and fairly
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What is Paternalism? - CORRECT ANSWERS ✔✔Allows one person
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to make partial decisions for another and often is seen as a
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negative or undersirable principle. \| \| \|
What is Fidelity? - CORRECT ANSWERS ✔✔Keeping one's promise
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or commitments.
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What is Respect for Others? - CORRECT ANSWERS ✔✔This
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acknowledges the right of individuals to maek decisions and to \| \| \| \| \| \| \| \| \| \|
live by these decisions
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What is the purposes of the professional code of ethics? -
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CORRECT ANSWERS ✔✔i. Inform the public of the minimum
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standards acceptable for conduct by members of the discipline
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