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Walmart OGP Metrics Questions And Answers 2025/2026

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FTPR (first time pick rate) goal - CORRECT ANSWER -92% FTPR definition - CORRECT ANSWER -Percentage of ordered items correctly picked the first time they appear in picks (including substitutions) Pre Sub goal - CORRECT ANSWER -95% Pre Sub definition - CORRECT ANSWER -Percentage of original items that are picked before they are substituted Post Sub goal - CORRECT ANSWER -99% Post Sub definition - CORRECT ANSWER -Percentage of items that are substituted during pick walks and in exceptions

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FTPR (first time pick rate) goal - CORRECT ANSWER -92%


FTPR definition - CORRECT ANSWER -Percentage of ordered items correctly picked
the first time they appear in picks (including substitutions)


Pre Sub goal - CORRECT ANSWER -95%


Pre Sub definition - CORRECT ANSWER -Percentage of original items that are
picked before they are substituted


Post Sub goal - CORRECT ANSWER -99%


Post Sub definition - CORRECT ANSWER -Percentage of items that are substituted
during pick walks and in exceptions


OTP (on time pick) goal - CORRECT ANSWER -95%


OTP definition - CORRECT ANSWER -Percentage of picks that are picked before their due time


CSAT goal - CORRECT ANSWER -95%

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