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WALMART OGP METRICS EXAM QUESTIONS AND ANSWERS UPDATED 2025/2026 ALL ANSWERS CORRECT DETAILED BEST GRADED A+ FOR SUCCESS

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WALMART OGP METRICS EXAM QUESTIONS AND ANSWERS UPDATED 2025/2026 ALL ANSWERS CORRECT DETAILED BEST GRADED A+ FOR SUCCESS

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WALMART OGP METRICS EXAM QUESTIONS AND ANSWERS
UPDATED 2025/2026 ALL ANSWERS CORRECT DETAILED BEST
GRADED A+ FOR SUCCESS

FTPR (first time pick rate) goal - CORRECT ANSWERS 92%


FTPR definition - CORRECT ANSWERS Percentage of ordered items correctly picked the
first time they appear in picks (including substitutions)


Pre Sub goal - CORRECT ANSWERS 95%


Pre Sub definition - CORRECT ANSWERS Percentage of original items that are picked
before they are substituted


Post Sub goal - CORRECT ANSWERS 99%


Post Sub definition - CORRECT ANSWERS Percentage of items that are substituted
during pick walks and in exceptions


OTP (on time pick) goal - CORRECT ANSWERS 95%


OTP definition - CORRECT ANSWERS Percentage of picks that are picked before their
due time


CSAT goal - CORRECT ANSWERS 95%


CSAT definition - CORRECT ANSWERS Percentage of customer satisfaction gained
through surveys


Wait time goal - CORRECT ANSWERS Less than 5 minutes

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