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CPSM Exam 3 Questions and 100% Correct Answers Already Graded A+

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CPSM Exam 3 Questions and 100% Correct Answers Already Graded A+

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1 Exampromax - Stuvia US 2025/2026

CPSM Exam 3 Questions and 100% Correct Answers
Already Graded A+


Q: Storming
Ans: The time when a group experiences chaotic vying for leadership and attempts
at group processes. Team members may challenge goals and objectives of the team.
Personal agendas may also start to emerge at this time.


Q: Forming
Ans: When the group comes together initially and gets to know one another. The
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team organizes itself. For Example, the team sets operating procedures, clearly
defines its charter and sets timelines.
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Q: Norming
Ans: The team establishes ways of prioritizing issues, clearly defining goals and
objectives and arriving at an agreement on how the task should be carried out. The
group coming to an agreement on how to operate.


Q: Performing
Ans: When the group does the work to accomplish goals.


Q: adjouring stage
Ans: Usually includes a wrap-up period as well as a review to determine whether or
not they have accomplished what they were chartered to do.


Q: Punitive Damages
Ans: Awarded as punishment and or deterrent when a defendant is found to have
done wrong intentionally or deliberately. Punitive damages are rarely awarded in
breach of contract disputes.


Q: Actual Damages

, 2 Exampromax - Stuvia US 2025/2026

Ans: Compensate for the amount of proven harm, loss, or injury suffered by the
plaintiff.


Q: Liquidated Damages
Ans: Those agreed upon during the formation of a contract, to be paid by the
breaching party in the event of a defined breach of contract.


Q: Specific Performance
Ans: A special remedy where the court orders the seller to perform the contract as
agreed rather than awarding monetary damages.


Q: Theory Y
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Ans: Starts from the premise that people are self motivated and intrinsically seek to
do a good job.
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Q: Theory X
Ans: Starts from the premise that people are naturally lazy and need to be driven by
external forces to do good work. These managers operate from a control and
punishment perspective and use fear to motivate people.


Q: Span of Control
Ans: The number of people a manager supervises


Q: Management by Objectives (MBO)
Ans: Is a form of participatory management in which employee and supervisor agree
on objectives of performance.


Q: Brand/Repetutational Risk
Ans: Results from public perception of the organization, particularly is products and
services. Management issues such as treatment of employees may influence
reputation, but in this case the risk is primarily legal.


Q: Operational Risk
Ans: Comes from inadequate or failed internal processes, systems or staff.

, 3 Exampromax - Stuvia US 2025/2026

Q: Technical Risk
Ans: Results from technology that does not perform as planned or becomes
obsolete. Pre-deployment testing and ongoing monitoring of the technological
environment help mitigate such risks.


Q: Before the Fact Controls
Ans: Are those established before the work begins. Examples include budgets and
project plans.


Q: During the Fact Controls
Ans: Are those designed to give immediate feedback while the work is happening,
such as automatic error alerts or process controls.
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Q: After the Fact Controls
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Ans: Those that examine results after they have happened to check errors. Examples
include audits and final inspections.


Q: Process Controls
Ans: Controls built into processes to monitor work as it happens (another example
of during the fact control)


Q: Formal working groups
Ans: Refers to a managers authority relationship with the members of that group.


Q: Informal Work Group
Ans: Generally structured around specific organization- based interests, skills or
expertise, would not directly and quickly address the quality issues.


Q: Data Classification
Ans: The process of assigning a level of importance or sensitivity to data as it is
being created or stored.


Q: Data Mining
Ans: The process in which users query the data warehouse.

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