Full Test Bank For Managing And Using Information Systems 5th Edition By Kerie Complete Chapters 1-12

Full Test Bank For
Managing And Using Information
Systems 5th Edition
By Kerie Complete Chapters 1-12

,table of contents
chapter 1, the information systems strategy triangle ..........................3
chapter 2, strategic use of information resources ............................. 22
chapter 3, organizational strategy and information systems ............. 44
chapter 4, information systems and the design of work .................... 64
chapter 5, information systems and managing business processes .... 86
chapter 6, architecture and infrastructure ...................................... 110
chapter 7, the business of it ............................................................ 133
chapter 8, governance of the information systems organization ..... 162
chapter 9, information systems sourcing ........................................ 184
chapter 10, managing it projects .................................................... 206
chapter 11, knowledge management, business intelligence, and
analytics ........................................................................................ 226
chapter 12, using information ethically .......................................... 247

,chapter 1, the information systems strategy triangle


multiple choice


1. all of the following are identified causes of the 2010 deepwater
horizon oil spill except for:
a) repeated failure to follow safety procedures
b) the alignment of the information systems strategy triangle
c) the failure of automated systems
d) the leadership and organizational culture at bp
e) inadequate quality standards


ans: b (medium) response: see page 23-24




2. a general manager should:
a) rely on is personnel to make is decisions
b) ignore how is are used and managed
c) have a deep technical knowledge of is
d) understand the use and consequences of technologies relevant
to the business
e) not be expected to ask or understand technology related
questions

,ans: d (easy)
response: see page 26,32




3. when a company’s business strategy and technology strategy
are intertwined, this situation is known as .
a. convergence
b. alignment
c. dynamic
d. differentiation
e. technologically adjusted
ans: a (hard)
response: see page 25-26


4. organizational, cultural, and control variables are considered the
used by decision makers to effect change in their organization.
a. collaboration tools
b. managerial levers
c. events
d. is
e. organization objectives

,ans: b (hard) response: see page 35




5. the is a plan articulating where a business seeks to go and how
it expects to get there.
a. vision statement
b. mission statement
c. stakeholder statement
d. stockholder statement
e. business strategy


ans: e (medium) response: see page 27




6. organizations seek to gain a competitive advantage by
differentiation, cost, or
.
a. service
b. focus
c. profit
d. value
e. speed

, ans: b (easy) response: see page 29




7. google has disrupted a number of industries, particularly the
advertising and software industries. google's ability to quickly and
aggressively provide new products and services is best described by:
a. porter’s generic strategies
b. the hypercompetition model
c. the information systems strategy triangle
d. the social business strategy
e. customer relationship management


ans: b (easy) response: see page 31




8. through the use of various technologies, a ski resort tracks the
slopes each customer skis and the times he or she skis them. skiers
then have the ability to view this information online, and can choose
to seamlessly share their accomplishments on facebook. in addition,
photographers positioned at the resort post pictures on facebook for
the skier. this ski resort has worked hard to develop a strong:
a. is strategy
b. social business strategy
c. business strategy