Page 1 of 221
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, Chapter 01: Role of an Insurance Billing Specialist MULTI
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PLE CHOICE st
1. The primary goal of an insurance billing specialist is:
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a. to manage the health care organization’s billing office
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b. to ensure the cash flow of a health care organization through revenue cycle management
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c. to send bills to patients for services they receive
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d. to post payments received from patients and insurance carriers C
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ORRECT ANSWER: B st st DIF: Moderate OBJ: 2 s t
2. Facility billing includes charging for medical services provided by:
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a. physicians
b. laboratory services st
c. ambulance services st
d. ambulatory surgical centers st st
CORRECT ANSWER: D st st DIF: Easy OBJ: 2 s t
3. A claims assistance professional
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a. works for the consumer. st st st
b. works for the health care organization.
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c. works for an insurance company.
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d. works for the federal government.
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CORRECT ANSWER: A st st DIF: Easy OBJ: 2 s t
4. What is ―cash flow‖ in a medical practice?
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a. The actual money available to a medical practice
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b. The amount of money received by a medical practice in 1 day
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,c. The amount of money received by a medical practice in 1 month
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d. The amount of outstanding money on the accounts receivable C
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ORRECT ANSWER: A st st DIF: Moderate OBJ: 2 s t
5. Which level of education is generally required for one who seeks employment as an insurance coder?
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a. College diploma st
b. High school diploma st st
c. Completion of an accredited program for coding certification st st st st st st st
d. No specific level of education is required CORR
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ECT ANSWER: C
st st DIF: Easy OBJ: 4 st
6. The amount of money an insurance billing specialist earns is dependent on which of the following fac
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tors?
a. Knowledge
b. Experience
c. Size of employing institution
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d. All are correct
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CORRECT ANSWER: D st st DIF: Moderate OBJ: 5 s t
7. A self-employed medical insurance biller who does independent contracting is responsible for
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a. advertising.
b. billing.
c. accounting.
d. All are correct.
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CORRECT ANSWER: D st st DIF: Hard OBJ: 2 s t
Page 3 of 221 st st st
, 8. Medical etiquette refers to
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a. consideration for others. st st
b. moral principles or practices. st st st
c. laws.
d. the Oath of Hippocrates.
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CORRECT ANSWER: A st st DIF: Moderate OBJ: 9 s t
9. The process of shortening words and using abbreviations that do not follow standard grammar, spelling an
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d punctuation when writing electronic mail communications is referred to as:
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a. emoticons
b. abbreviations
c. text speak st
d. short text st
CORRECT ANSWER: C st st DIF: Easy OBJ: 9 s t
10. Professional ethics include st st
a. state laws. st
b. federal laws. st
c. standards of conduct. st st
d. civil torts. st
CORRECT ANSWER: C st st DIF: Moderate OBJ: 9 s t
11. The earliest written code of ethical principles for the medical profession is the
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a. Oath of Hippocrates. st st
b. Socratic oath. st
c. Code of Hammurabi. st st
d. Medicolegal oath. st
Page 4 of 221
st st st
st st st
, Chapter 01: Role of an Insurance Billing Specialist MULTI
st st st st st st st st
PLE CHOICE st
1. The primary goal of an insurance billing specialist is:
st st st st st st st st
a. to manage the health care organization’s billing office
st st st st st st st
b. to ensure the cash flow of a health care organization through revenue cycle management
st st st st st st st st st st st st st
c. to send bills to patients for services they receive
st st st st st st st st
d. to post payments received from patients and insurance carriers C
st st st st st st st st st
ORRECT ANSWER: B st st DIF: Moderate OBJ: 2 s t
2. Facility billing includes charging for medical services provided by:
st st st st st st st st
a. physicians
b. laboratory services st
c. ambulance services st
d. ambulatory surgical centers st st
CORRECT ANSWER: D st st DIF: Easy OBJ: 2 s t
3. A claims assistance professional
st st st
a. works for the consumer. st st st
b. works for the health care organization.
st st st st st
c. works for an insurance company.
st st st st
d. works for the federal government.
st st st st
CORRECT ANSWER: A st st DIF: Easy OBJ: 2 s t
4. What is ―cash flow‖ in a medical practice?
st st st st st st st
a. The actual money available to a medical practice
st st st st st st st
b. The amount of money received by a medical practice in 1 day
st st st st st st st st st st st
Page 2 of 221 st st st
,c. The amount of money received by a medical practice in 1 month
st st st st st st st st st st st
d. The amount of outstanding money on the accounts receivable C
st st st st st st st st st
ORRECT ANSWER: A st st DIF: Moderate OBJ: 2 s t
5. Which level of education is generally required for one who seeks employment as an insurance coder?
st st st st st st st st st st st st st st st
a. College diploma st
b. High school diploma st st
c. Completion of an accredited program for coding certification st st st st st st st
d. No specific level of education is required CORR
st st st st st st st
ECT ANSWER: C
st st DIF: Easy OBJ: 4 st
6. The amount of money an insurance billing specialist earns is dependent on which of the following fac
st st st st st st st st st st st st st st st st
tors?
a. Knowledge
b. Experience
c. Size of employing institution
st st st
d. All are correct
st st
CORRECT ANSWER: D st st DIF: Moderate OBJ: 5 s t
7. A self-employed medical insurance biller who does independent contracting is responsible for
st st st st st st st st st st st
a. advertising.
b. billing.
c. accounting.
d. All are correct.
st st
CORRECT ANSWER: D st st DIF: Hard OBJ: 2 s t
Page 3 of 221 st st st
, 8. Medical etiquette refers to
st st st
a. consideration for others. st st
b. moral principles or practices. st st st
c. laws.
d. the Oath of Hippocrates.
st st st
CORRECT ANSWER: A st st DIF: Moderate OBJ: 9 s t
9. The process of shortening words and using abbreviations that do not follow standard grammar, spelling an
st st st st st st st st st st st st st st st
d punctuation when writing electronic mail communications is referred to as:
st st st st st st st st st st
a. emoticons
b. abbreviations
c. text speak st
d. short text st
CORRECT ANSWER: C st st DIF: Easy OBJ: 9 s t
10. Professional ethics include st st
a. state laws. st
b. federal laws. st
c. standards of conduct. st st
d. civil torts. st
CORRECT ANSWER: C st st DIF: Moderate OBJ: 9 s t
11. The earliest written code of ethical principles for the medical profession is the
st st st st st st st st st st st st
a. Oath of Hippocrates. st st
b. Socratic oath. st
c. Code of Hammurabi. st st
d. Medicolegal oath. st
Page 4 of 221
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