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McGraw- Hill Education.
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, Jacobs and ss
1-2
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McGraw- Hill Education.
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, Chase, Operations and Supply Chain Management 16th Edition, Chapters 1 - 22, Complete
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Newest Version
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BANKFOR
Operations and Supply Chain Management 16th Edition ByF. Robert Jacobs
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Chapter 1-22 ss
Chapter01TestBankStatic s s s s
1. Efficiency means doing the ss ss ss ss right things to create the most value for the company.
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FALSE
Efficiency means doing something at the lowest possible cost.
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2. Effectiveness ss means doing the right things to create the most value for the company.
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TRUE
Effectiveness means doing the right things to create the most value for the company.
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AACSB: Analytical Thinking ss ss
Blooms: Remember ss
Difficulty: 1 ss
Ea
sy Learning Objective: 01-04
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Evaluate the efficiency of a
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firm. Topic: Efficiency,
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Effectiveness, ss
and Value ss
3. A doctor completes a surgical procedure on a patient without error. The patient dies
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ss anyway. In operations management terms, we could refer to this doctor as being efficient
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ss but not effective.
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1-3
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McGraw- Hill Education. ss ss ss
, TRUE
Efficiency means doing something at the lowest possible cost. Effectiveness means doing the
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right things to create the most value. The doctor performed the surgery without error.
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Because the patient died, no value was created.
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AACSB: Analytical Thinking
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Blooms: Analyze ss
1-4
Copyright ©2021 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of
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McGraw- Hill Education. ss ss ss