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TEST BANK for Operations Management,
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14th EditionbyWilliamJ Stevenson Chapters
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f 1 - 19
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Table of Contents f
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Chapter 01 Introduction to Operations Management Chapter
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t 02 Competitiveness, Strategy, and Productivity Chapter 03
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t Forecasting
Chapter 04 Product and Service Design t
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t Chapter 04S Reliability f
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Chapter 05 Strategic Capacity Planning for Products and Services Chapter
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t 05S Decision Theory
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Chapter 06 Process Selection and Facility Layout
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t Chapter 07 Work Design and Measurement f
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t Chapter 07S Learning Curves f
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Chapter 08 Location Planning and Analysis t
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t Chapter 08S The Transportation Model f
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t Chapter 09 Management of Quality f
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t Chapter 10 QualityControl f
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Chapter 10S Acceptance Sampling f
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Chapter 11 Aggregate Planning and Master Scheduling
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t Chapter 12 MRP and ERP f
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Chapter 13 InventoryManagement f
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t Chapter 14 JIT and Lean Operations t
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t Chapter 14S Maintenance f
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Chapter 15 SupplyChain Management t
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t Chapter 16 Scheduling f
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Chapter 17 Project Management f
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Chapter 18 Management of Waiting Lines Chapter
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t 19 Linear Programming
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Chapter01IntroductiontoOperationsManagement t
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Student:
1. Operations managers are responsible for assessing consumer wants and needs and selling and
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2. Often, the collective success or failure of companies' operations functions will impact the ability
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of a nation to compete with other nations.
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True False
3. Companies are either producing goods or delivering services. This means that onlyone of the two
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types of operations management strategies are used.
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forganizations.
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5. The greater the degree of customer involvement, the more challenging the design and
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fmanagement of operations.
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6. Goods producing organizations are not involved in service activities.
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7. Service operations require additional inventory because of the unpredictabilityof consumer
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8. The value of outputs is measured by the prices customers are willing to pay for goods or
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9. The use of models will guarantee the best possible decisions.
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10. People who work in the field of operations should have skills that include both knowledge and
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people skills.
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11. Assemblylines achieved productivity but at the expense of standard of living. t
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12. The operations manager has primaryresponsibility for making operations system design
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13. The word "technology" is used onlyto refer to "information technology". True
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TEST BANK for Operations Management,
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14th EditionbyWilliamJ Stevenson Chapters
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f 1 - 19
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Table of Contents f
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Chapter 01 Introduction to Operations Management Chapter
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t Forecasting
Chapter 04 Product and Service Design t
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t Chapter 04S Reliability f
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Chapter 05 Strategic Capacity Planning for Products and Services Chapter
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t 05S Decision Theory
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Chapter 06 Process Selection and Facility Layout
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Chapter 08 Location Planning and Analysis t
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t Chapter 09 Management of Quality f
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Chapter 10S Acceptance Sampling f
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Chapter 11 Aggregate Planning and Master Scheduling
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Chapter 13 InventoryManagement f
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t Chapter 14S Maintenance f
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Chapter 15 SupplyChain Management t
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Chapter 17 Project Management f
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Chapter 18 Management of Waiting Lines Chapter
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t 19 Linear Programming
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Chapter01IntroductiontoOperationsManagement t
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Student:
1. Operations managers are responsible for assessing consumer wants and needs and selling and
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6. Goods producing organizations are not involved in service activities.
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