WGU C483 PRINCIPLES OF MANAGEMENT PRACTICE EXAM |
QUESTIONS AND ANSWERS | VERIFIED AND WELL DETAILED
ANSWERS | LATEST EXAM UPDATE
Bureaucratic control deals with: - CORRECT ANSWERS - rules and regulations.
Which type of control system depends on pricing mechanisms and economic
information to regulate activities
within an organization? - CORRECT ANSWERS - Market control
_____ control systems are designed to measure progress toward set performance
goals, and if necessary, to apply corrective measures
to ensure that performance achieves managers' objectives. - CORRECT
ANSWERS - Bureaucratic
The principle of _____ states that only cases with significant deviation from the
standard require corrective action, and that managers
need not be concerned with performance that equals or closely approximates the
expected results. - CORRECT ANSWERS - exception
When legal experts advise companies to establish policies forbidding disclosure of
proprietary information, they are exercising _____ control. - CORRECT
ANSWERS - feedforward
,A common disadvantage of _____ control is the long time lags that often occur
between performance and review, slowing down
managerial response. - CORRECT ANSWERS - feedback
_____ refers to focusing on short-term earnings and profits at the expense of
longer-term strategic obligations. - CORRECT ANSWERS - Management
myopia
A control system that combines four sets of performance measures—financial,
customer, business process, and learning and growth—is
referred to as a(n) _____. - CORRECT ANSWERS - balanced scorecard
_____ has become an essential part of clan control because employees' jobs, the
nature of management, and the employment relationship
have all changed. - CORRECT ANSWERS - Empowerment
Control based on the norms, values, shared goals, and trust among group members
is referred to as _____ control. - CORRECT ANSWERS - Clan
The final step in the control process is: - CORRECT ANSWERS - taking
corrective action.
Which of the following controls takes place before operations begin? -
CORRECT ANSWERS - Feedforward
,The control process used while plans are being carried out, including directing,
monitoring, and fine-tuning activities as they are performed, is referred to as _____
control. - CORRECT ANSWERS - concurrent
Periodically assessing a company's own planning, organizing, leading, and
controlling efforts is the essential function of ____. - CORRECT ANSWERS -
internal audits
One of the most important changes in the U.S. labor market has been the: -
CORRECT ANSWERS - increasing number of women working outside the home
The glass ceiling - CORRECT ANSWERS - an invisible barrier that prevents
female employees from being promoted.
Organizations should ensure that their performance appraisal and reward systems
reinforce the importance of effective diversity management
as a form of _____ for managers. - CORRECT ANSWERS - accountability
Due to personal filters and distortions, group members often _____ their
"different" colleagues rather than accurately perceiving and evaluating
those individuals' contributions, capabilities, aspirations, and motivations. -
CORRECT ANSWERS - stereotype
The most common negative effect of diversity is - CORRECT ANSWERS -
increased communication difficulty.
, When unwelcome sexual conduct has the purpose or effect of unreasonably
interfering with job performance or creating an intimidating or offensive work
atmosphere, it is known as: - CORRECT ANSWERS - hostile environment
characteristic of monolithic organizations - CORRECT ANSWERS - Highly
homogeneous
homogeneous - CORRECT ANSWERS - of the same kind; alike or consisting of
parts all of the same kind.
Employers benefit from hiring _____ workers because they miss fewer days of
work and exhibit lower turnover, plus the company may take
advantage of available tax credits. - CORRECT ANSWERS - Disabled
ethnocentrism - CORRECT ANSWERS - the belief in the inherent superiority of
one's own ethnic group or culture.
One approach to increasing diversity in the workplace is affirmative action, the
primary intent of which is to: - CORRECT ANSWERS - correct historical
discrimination and exclusion.
A value chain is the sequence of activities that begins with raw materials.
What result does a value chain end with? - CORRECT ANSWERS - Delivery of
products or services
QUESTIONS AND ANSWERS | VERIFIED AND WELL DETAILED
ANSWERS | LATEST EXAM UPDATE
Bureaucratic control deals with: - CORRECT ANSWERS - rules and regulations.
Which type of control system depends on pricing mechanisms and economic
information to regulate activities
within an organization? - CORRECT ANSWERS - Market control
_____ control systems are designed to measure progress toward set performance
goals, and if necessary, to apply corrective measures
to ensure that performance achieves managers' objectives. - CORRECT
ANSWERS - Bureaucratic
The principle of _____ states that only cases with significant deviation from the
standard require corrective action, and that managers
need not be concerned with performance that equals or closely approximates the
expected results. - CORRECT ANSWERS - exception
When legal experts advise companies to establish policies forbidding disclosure of
proprietary information, they are exercising _____ control. - CORRECT
ANSWERS - feedforward
,A common disadvantage of _____ control is the long time lags that often occur
between performance and review, slowing down
managerial response. - CORRECT ANSWERS - feedback
_____ refers to focusing on short-term earnings and profits at the expense of
longer-term strategic obligations. - CORRECT ANSWERS - Management
myopia
A control system that combines four sets of performance measures—financial,
customer, business process, and learning and growth—is
referred to as a(n) _____. - CORRECT ANSWERS - balanced scorecard
_____ has become an essential part of clan control because employees' jobs, the
nature of management, and the employment relationship
have all changed. - CORRECT ANSWERS - Empowerment
Control based on the norms, values, shared goals, and trust among group members
is referred to as _____ control. - CORRECT ANSWERS - Clan
The final step in the control process is: - CORRECT ANSWERS - taking
corrective action.
Which of the following controls takes place before operations begin? -
CORRECT ANSWERS - Feedforward
,The control process used while plans are being carried out, including directing,
monitoring, and fine-tuning activities as they are performed, is referred to as _____
control. - CORRECT ANSWERS - concurrent
Periodically assessing a company's own planning, organizing, leading, and
controlling efforts is the essential function of ____. - CORRECT ANSWERS -
internal audits
One of the most important changes in the U.S. labor market has been the: -
CORRECT ANSWERS - increasing number of women working outside the home
The glass ceiling - CORRECT ANSWERS - an invisible barrier that prevents
female employees from being promoted.
Organizations should ensure that their performance appraisal and reward systems
reinforce the importance of effective diversity management
as a form of _____ for managers. - CORRECT ANSWERS - accountability
Due to personal filters and distortions, group members often _____ their
"different" colleagues rather than accurately perceiving and evaluating
those individuals' contributions, capabilities, aspirations, and motivations. -
CORRECT ANSWERS - stereotype
The most common negative effect of diversity is - CORRECT ANSWERS -
increased communication difficulty.
, When unwelcome sexual conduct has the purpose or effect of unreasonably
interfering with job performance or creating an intimidating or offensive work
atmosphere, it is known as: - CORRECT ANSWERS - hostile environment
characteristic of monolithic organizations - CORRECT ANSWERS - Highly
homogeneous
homogeneous - CORRECT ANSWERS - of the same kind; alike or consisting of
parts all of the same kind.
Employers benefit from hiring _____ workers because they miss fewer days of
work and exhibit lower turnover, plus the company may take
advantage of available tax credits. - CORRECT ANSWERS - Disabled
ethnocentrism - CORRECT ANSWERS - the belief in the inherent superiority of
one's own ethnic group or culture.
One approach to increasing diversity in the workplace is affirmative action, the
primary intent of which is to: - CORRECT ANSWERS - correct historical
discrimination and exclusion.
A value chain is the sequence of activities that begins with raw materials.
What result does a value chain end with? - CORRECT ANSWERS - Delivery of
products or services