WGU C483 PRINCIPLES OF MANAGEMENT STUDY GUIDE EXAM |
QUESTIONS AND ANSWERS | VERIFIED AND WELL DETAILED
ANSWERS | LATEST EXAM UPDATE
Accommodation - CORRECT ANSWERS - A style of dealing with conflict
involving cooperation on behalf of the other party but not being assertive about
one's own interests
Accountability - CORRECT ANSWERS - The expectation that employees will
perform a job, take corrective action when necessary, and report upward on the
status and quality of their performance
Accounting audits - CORRECT ANSWERS - Procedures used to verify
accounting reports and statements
Acquisition - CORRECT ANSWERS - One firm buying another
Activity-based costing (ABC) - CORRECT ANSWERS - A method of cost
accounting designed to identify streams of activity and then to allocate costs across
particular business processes according to the amount of time employees devote to
particular activities
Adapters - CORRECT ANSWERS - Companies that take the current industry
structure and its evolution as givens, and choose where to compete
Adverse impact - CORRECT ANSWERS - When a seemingly neutral
employment practice has a disproportionately negative effect on a protected group
,Advertising support model - CORRECT ANSWERS - Charging fees to advertise
on a site
Affective conflict - CORRECT ANSWERS - Emotional disagreement directed
toward other people
Affiliate model - CORRECT ANSWERS - Charging fees to direct site visitors to
other companies' sites
Affirmative action - CORRECT ANSWERS - Special efforts to recruit and hire
qualified members of groups that have been discriminated against in the past
After-action review - CORRECT ANSWERS - A frank and open-minded
discussion of four basic questions aimed at continuous improvement
Alderfer's ERG theory - CORRECT ANSWERS - A human needs theory
postulating that people have three basic sets of needs that can operate
simultaneously (Existence, Relatedness and Growth)
Arbitration - CORRECT ANSWERS - The use of a neutral third party to resolve
a labor dispute
Assessment center - CORRECT ANSWERS - A managerial performance test in
which candidates participate in a variety of exercises and situations
,Assets - CORRECT ANSWERS - The values of the various items the corporation
owns
Authentic leadership - CORRECT ANSWERS - A style in which the leader is
true to himself or herself while leading
Authority - CORRECT ANSWERS - The legitimate right to make decisions and
to tell other people what to do
Autocratic leadership - CORRECT ANSWERS - A form of leadership in which
the leader makes decisions on his or her own and then announces those decisions
to the group
Autonomous work groups - CORRECT ANSWERS - Groups that control
decisions about and execution of a complete range of tasks
Avoidance - CORRECT ANSWERS - A reaction to conflict that involves
ignoring the problem by doing nothing at all or deemphasizing the disagreement
Balanced scorecard - CORRECT ANSWERS - Control system combining four
sets of performance measures: financial, customer, business process, and learning
and growth
Balance sheet - CORRECT ANSWERS - A report that shows the financial picture
of a company at a given time and itemizes assets, liabilities, and stockholders'
equity
, Barriers to entry - CORRECT ANSWERS - Conditions that prevent new
companies from entering an industry
Behavioral approach - CORRECT ANSWERS - A leadership perspective that
attempts to identify what good leaders do—that is, what behaviors they exhibit
Benchmarking - CORRECT ANSWERS - The process of comparing an
organization's practices and technologies with those of other companies
Bootlegging - CORRECT ANSWERS - Informal work on projects, other than
those officially assigned, of employees' own choosing and initiative
Boundaryless organization - CORRECT ANSWERS - Organization in which
there are no barriers to information flow
Boundary-spanning - CORRECT ANSWERS - Interacting with people in other
groups, thus creating linkages between groups
Bounded rationality - CORRECT ANSWERS - A less-than-perfect form of
rationality in which decision makers cannot be perfectly rational because decisions
are complex and complete information is unavailable or cannot be fully processed
Brainstorming - CORRECT ANSWERS - A process in which group members
generate as many ideas about a problem as they can; criticism is withheld until all
ideas have been proposed
Broker - CORRECT ANSWERS - A person who assembles and coordinates
participants in a network
QUESTIONS AND ANSWERS | VERIFIED AND WELL DETAILED
ANSWERS | LATEST EXAM UPDATE
Accommodation - CORRECT ANSWERS - A style of dealing with conflict
involving cooperation on behalf of the other party but not being assertive about
one's own interests
Accountability - CORRECT ANSWERS - The expectation that employees will
perform a job, take corrective action when necessary, and report upward on the
status and quality of their performance
Accounting audits - CORRECT ANSWERS - Procedures used to verify
accounting reports and statements
Acquisition - CORRECT ANSWERS - One firm buying another
Activity-based costing (ABC) - CORRECT ANSWERS - A method of cost
accounting designed to identify streams of activity and then to allocate costs across
particular business processes according to the amount of time employees devote to
particular activities
Adapters - CORRECT ANSWERS - Companies that take the current industry
structure and its evolution as givens, and choose where to compete
Adverse impact - CORRECT ANSWERS - When a seemingly neutral
employment practice has a disproportionately negative effect on a protected group
,Advertising support model - CORRECT ANSWERS - Charging fees to advertise
on a site
Affective conflict - CORRECT ANSWERS - Emotional disagreement directed
toward other people
Affiliate model - CORRECT ANSWERS - Charging fees to direct site visitors to
other companies' sites
Affirmative action - CORRECT ANSWERS - Special efforts to recruit and hire
qualified members of groups that have been discriminated against in the past
After-action review - CORRECT ANSWERS - A frank and open-minded
discussion of four basic questions aimed at continuous improvement
Alderfer's ERG theory - CORRECT ANSWERS - A human needs theory
postulating that people have three basic sets of needs that can operate
simultaneously (Existence, Relatedness and Growth)
Arbitration - CORRECT ANSWERS - The use of a neutral third party to resolve
a labor dispute
Assessment center - CORRECT ANSWERS - A managerial performance test in
which candidates participate in a variety of exercises and situations
,Assets - CORRECT ANSWERS - The values of the various items the corporation
owns
Authentic leadership - CORRECT ANSWERS - A style in which the leader is
true to himself or herself while leading
Authority - CORRECT ANSWERS - The legitimate right to make decisions and
to tell other people what to do
Autocratic leadership - CORRECT ANSWERS - A form of leadership in which
the leader makes decisions on his or her own and then announces those decisions
to the group
Autonomous work groups - CORRECT ANSWERS - Groups that control
decisions about and execution of a complete range of tasks
Avoidance - CORRECT ANSWERS - A reaction to conflict that involves
ignoring the problem by doing nothing at all or deemphasizing the disagreement
Balanced scorecard - CORRECT ANSWERS - Control system combining four
sets of performance measures: financial, customer, business process, and learning
and growth
Balance sheet - CORRECT ANSWERS - A report that shows the financial picture
of a company at a given time and itemizes assets, liabilities, and stockholders'
equity
, Barriers to entry - CORRECT ANSWERS - Conditions that prevent new
companies from entering an industry
Behavioral approach - CORRECT ANSWERS - A leadership perspective that
attempts to identify what good leaders do—that is, what behaviors they exhibit
Benchmarking - CORRECT ANSWERS - The process of comparing an
organization's practices and technologies with those of other companies
Bootlegging - CORRECT ANSWERS - Informal work on projects, other than
those officially assigned, of employees' own choosing and initiative
Boundaryless organization - CORRECT ANSWERS - Organization in which
there are no barriers to information flow
Boundary-spanning - CORRECT ANSWERS - Interacting with people in other
groups, thus creating linkages between groups
Bounded rationality - CORRECT ANSWERS - A less-than-perfect form of
rationality in which decision makers cannot be perfectly rational because decisions
are complex and complete information is unavailable or cannot be fully processed
Brainstorming - CORRECT ANSWERS - A process in which group members
generate as many ideas about a problem as they can; criticism is withheld until all
ideas have been proposed
Broker - CORRECT ANSWERS - A person who assembles and coordinates
participants in a network
