QUESTIONS AND CORRECT ANSWERS
Performance on simple tasks can consistently be improved by using which adult learning
strategy? - CORRECT ANSWER Immediate feedback
A company hires new employees for a new division. These employees will need to work very
closely together to make effective decisions as a group upon entering the new hire orientation
the trainer notices the new hires are scattered around the room. Which strategy is the most
effective for this training need? - CORRECT ANSWER The trainer should ask the
individuals to move closer together before starting the session.
Which is the most effective tactic a trainer can use when dealing with trainees who will not
stop talking during the lecture? - CORRECT ANSWER Acknowledge the trainees by
asking if they have any questions. Approach them during a break to ask them to stop their
behavior because of the distracting to other trainees.
How should an instructor address a participant, claiming that what is being presented would
not work in their department? - CORRECT ANSWER Have the class help to solve the
participants problem.
In addition to analyzing the need, deriving the outcomes, developing the instruction, and
implementing the instruction, which is a step in Robert Magers training needs assessment
process? - CORRECT ANSWER Improving the instruction
Which is the first step in calculating return on investment? - CORRECT
ANSWER Calculate the benefit - cost ratio
Which is a step in performing a job analysis? - CORRECT ANSWER Clarify, the
desired job outcome
Which should be compared when conducting a gap analysis? - CORRECT
ANSWER The actual performance, and the desired outcome.
, Which information would result from Atascosa analysis of a training program about the use
of a computerized forklift? - CORRECT ANSWER The steps and operating the
computerized forklift.
In Bloom taxonomy, how is the cognitive element defined? - CORRECT
ANSWER The element which deals with the recall, or recognition of knowledge, and
the development of intellectual abilities and skills.
Which best describes an opportunity cost in designing a training program? - CORRECT
ANSWER The training time competing with production demands
Which would likely exhibit the least opportunity cost to an organization for production staff?
- CORRECT ANSWER On the job Training
Which is a component of a lesson plan? - CORRECT ANSWER Time allocation
Which should be included in the equipment and materials component of a lesson plan? -
CORRECT ANSWER A checklist of the items needed for completion of the lesson.
A trainer has been tasked by the chief executive officer with developing a safety leadership
course for mid-level managers. This will be a 16 hour course and will be taught
companywide. The trainer has a limited staff and must have the program developed and the
training completed within 180 days. Which course of action should the trainer take to
complete the task on time? - CORRECT ANSWER Outsource the development
Which criteria should be used when selecting an external development resource? -
CORRECT ANSWER Credibility
Why should you use a pilot course? - CORRECT ANSWER To determine if the
instructional materials meet the desired outcomes of instruction