OBJECTIVE ASSESSMENT QUESTIONS AND ANSWERS
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BUSINESS ACUMEN OA.
Which two key elements does an effective organization include? - - ANS - -Human
Interaction & Structure
Why does a line organization structure function most effectively in a crisis situation? -
- ANS - -It establishes a direct flow of authority
A company might divide itself into smaller groups that best match the types of
customers it serves. What is this an example of? - - ANS - -Departmentalization
Which primary driver does management use for an organization's structure? - - ANS -
-Achievement of company goals
Which step in the organizing process results in management grouping work activities
into units within the organization? - - ANS - -Departmentalization
A high-tech startup company is launching a marketing campaign for its new social
media portal by highlighting how the portal exceeds the connectivity and
collaboration capabilities of all other social media sites.
,Which type of competitive advantage is this company leveraging? - - ANS - -product
Which marketing strategy is devoted to maintaining continuous bottom line prices
rather than relying on short-term price-cutting tactics such as cents-off coupons,
rebates, and special sales? - - ANS - -Everyday Low Pricing
When would a pull promotional strategy enhance a competitive advantage to market
a product better than a push strategy? - - ANS - -When demand for the product is
driven by the end user
Which marketing tool is often used to build effective relationship marketing
campaigns? - - ANS - -Affinity Programs
Which element of the promotional mix has the advantage of messaging that can be
tailored for each customer but the disadvantage of a high cost per contact? - - ANS -
-Personal Selling
What three factors should be addressed in a successful marketing plan? - - ANS - -
Target Market, Sales Revenue Goals and Plan Implementation Timeline
Which three characteristics are measured in demographic segmentation? - - ANS - -
Race & Ethnicity, Income and Household Size
In which three ways does business-buying behavior differ from consumer-buying
behavior? - - ANS - -A group or committee often makes decisions
,Purchasers often invite selected providers to bid on a purchase
Buyers face organizational influences that affect their own preferences
Which three factors suggest a product should be marketed as a specialty product? - -
ANS - -Priced high
Purchased infrequently
Available from a small number of retail outlets
With which two types of products does a marketing strategy rely on advertising more
than personal selling? - - ANS - -Accessories to primary products
Consumable supplies
After years of marketing a body lotion, a cosmetics company begins promoting the
lotion as an insect repellent as well.In which three product life cycle extension
strategies did this company engage? - - ANS - -Adding new users, finding new uses
for the product, increasing frequency of use.
What are three qualities of strong brand equity? - - ANS - -Awareness, Loyalty and
favorable images
A customer intends to purchase her favorite cereal. It is out of stock, so she
purchases an alternative brand of cereal instead.Which stage of brand loyalty is this
customer in? - - ANS - -brand preference
Which manufacturer distribution model is enhanced by the shipping and tracking
capabilities of a global package delivery service? - - ANS - -Direct
, Which three tasks are key responsibilities of operations managers? - - ANS - -
Planning the overall production process
Determining the best layout for the firm's facilities
Implementing the production plan
Which two characteristics does a Just-In-Time (JIT) System have? - - ANS - -
Production using JIT reduces a firm's inventory costs.
A JIT system seeks to eliminate anything that does not add value in operations
activities.
Which aspect of operations management do the ISO 9000 standards address? - - ANS
- -Establishment of effective quality systems
Which manufacturing model uses technology to produce small runs of customized
products cost effectively? - - ANS - -Flexible
Which two of the following distribution channels would take title of the products they
handle? - - ANS - -Limited-function merchant wholesaler
Full-function merchant wholesaler
Which economic graph is used by organizations to regulate production by predicting
the amount of product buyers will purchase at different prices? - - ANS - -Demand
Curve