what are the four domains of inter-professional collaborative practice? - Answers 1) values &
ethics
2) roles & responsibilities
3) communication
4) teamwork
T/F: intimidation by physicians is reported as a root cause of medication error - Answers TRUE
nurses cite ______________ with physicians as an important contributing factor to patient care
errors - Answers communication issues
DESC script - Answers D - describe the situation, provide concrete evidence
E - express what your concerns are
S- suggest other alternatives and seek agreement
C - consequences should be stated in terms of impact on patient safety
what are some issues present in nurse-physician communication? - Answers hierarchy, gender,
educational preparation, culture, formal/informal power
what are the oppressive communication exchanges present in nurse-physician communication?
- Answers intimidation, inhibition, restraint, stereotyping, fear
_________________ is a valued component of team building - Answers constructive criticism
other components of team building - Answers daily huddles, weekly patient safety meetings,
multidisciplinary rounding, rapid response teams
examples of nurse-nurse communication - Answers shift and transfer reports during hand-off
T/F: nurse-nurse communication is not essential in promoting continuity of care and patient
safety - Answers FALSE
barriers during hand-off communication - Answers - too little or too much info
- inconsistent quality
- limited opportunity to ask questions
- equipment malfunction
- interruptions
, facilitators during hand-off communication - Answers - "pertinent" content
- notes and space for notes
- face-to-face interactions with outgoing nurse
- structured form/checklists
T/F: nurses rarely talk with each other when a patient is transferred to another organization -
Answers TRUE
within-hospital transfers often include both ______ and ______ communication between nurses -
Answers verbal, written
intra-hospital transfer communication issues have been found to vary by _____________ and
______________ - Answers patient population, type of transfer
what will ensure effective intra-professional communication? - Answers 1) clear communication
of relevant information
2) structured formats to improve consistency and quality of communication between nurses
what is social media? - Answers media that supports electronic communication with other
users
is social media synchronous or asynchronous? - Answers it can be synchronous, asynchronous,
or both
what is social networking? - Answers communication electronically using various types of social
media
advantage to social networking? - Answers isolation decreased
disadvantage to social networking? - Answers inability to see facial expressions and cues
how can nurses utilize Facebook for patients? - Answers nurses can guide patients to look for
groups about health challenges
how can nurses utilize discussion boards for patients? - Answers may exist for support of
various health and medical topics
how can nurses utilize blogs for patients? - Answers blogs can be found on many health-related
conditions
how can Facebook be used for professional social networking? - Answers many professional
organizations have a presence
how can LinkedIn be used for professional social networking? - Answers can search for