American Airlines Pre-Training Terms: Questions With
Comprehensive Solutions
A/C or AC Correct Answer - Abbreviation for "aircraft"
AAdvantage Program Correct Answer - The member loyalty (frequent
flyer) program for American Airlines. Pronounced "Advantage"
Aft Correct Answer - The rear/back portion of airplane
Aircraft Left (LHS) Correct Answer - The left side of the aircraft when
standing in the aisle looking forward towards the flight deck.
Aircraft Right (RHS) Correct Answer - The right side of the aircraft when
standing in the aisle looking forward towards the flight deck.
Aisle Correct Answer - The walkway through the center of the aircraft.
Our aircraft have either one or two aisles.
Auxiliary Power Unit Correct Answer - The APU provides ground power
to the aircraft when the engines are not running. Primarily used at the gate.
Bid, Bidding Correct Answer - The process of submitting a request. Used
for bases, schedules, and training. Indicates a preference and generally
processed in seniority order and awarding you the top choice from what is
available when your bid is processed.
Brief, Briefing Correct Answer - To convey information to others. For
example, telling passengers in exit rows their responsibilities.
Bulkhead Correct Answer - A partition/wall used to divide the aircraft
cabin and to separate galleys and lavatories from customers.
BC Correct Answer - Business class
Captain Correct Answer - In command of the aircraft. Sits in the aircraft
left seat.
, Cabin Correct Answer - The aircraft interior, including customer seating
area, luggage storage, galleys, and lavatories
Coat Closet / Storage Space Correct Answer - Used on aircraft diagrams
to designate different types of storage compartments.
Concierge Key Correct Answer - An exclusive program within our
AAdvantage Program to recognize our top customers. It is by invitation only.
Compliance Check Correct Answer - Flight attendant verification that
customers are adhering to safety requirements.
Deadhead (DHD) Correct Answer - A crewmember traveling on
company business as a passenger, usually assigned to a passenger seat. Not
part of working crew.
Departure Dependability Briefing (DDB) Correct Answer - Preflight
meeting between lead FA and the gate agent to exchange information
regarding the flight and to ensure a smooth customer boarding process.
Doghouse Correct Answer - An enclosed storage area onboard the
aircraft that is used to store supplies and emergency equipment
Exit Row Seating Correct Answer - Seats in which a customer can move
directly to an exit without entering an aisle.
FA Correct Answer - Flight attendant
FA Crew Base or Base Correct Answer - An operational city within the
AA network assigned to FAs as a point of origin and termination for all trips
Federal Aviation Regulations Correct Answer - Federal laws
administered by the FAA which an air carrier must follow.
Federal Aviation Administration Correct Answer - A U.S. government
agency that sets standards for aircraft and people working in the aviation
field. Monitors the performance of air carriers.
Comprehensive Solutions
A/C or AC Correct Answer - Abbreviation for "aircraft"
AAdvantage Program Correct Answer - The member loyalty (frequent
flyer) program for American Airlines. Pronounced "Advantage"
Aft Correct Answer - The rear/back portion of airplane
Aircraft Left (LHS) Correct Answer - The left side of the aircraft when
standing in the aisle looking forward towards the flight deck.
Aircraft Right (RHS) Correct Answer - The right side of the aircraft when
standing in the aisle looking forward towards the flight deck.
Aisle Correct Answer - The walkway through the center of the aircraft.
Our aircraft have either one or two aisles.
Auxiliary Power Unit Correct Answer - The APU provides ground power
to the aircraft when the engines are not running. Primarily used at the gate.
Bid, Bidding Correct Answer - The process of submitting a request. Used
for bases, schedules, and training. Indicates a preference and generally
processed in seniority order and awarding you the top choice from what is
available when your bid is processed.
Brief, Briefing Correct Answer - To convey information to others. For
example, telling passengers in exit rows their responsibilities.
Bulkhead Correct Answer - A partition/wall used to divide the aircraft
cabin and to separate galleys and lavatories from customers.
BC Correct Answer - Business class
Captain Correct Answer - In command of the aircraft. Sits in the aircraft
left seat.
, Cabin Correct Answer - The aircraft interior, including customer seating
area, luggage storage, galleys, and lavatories
Coat Closet / Storage Space Correct Answer - Used on aircraft diagrams
to designate different types of storage compartments.
Concierge Key Correct Answer - An exclusive program within our
AAdvantage Program to recognize our top customers. It is by invitation only.
Compliance Check Correct Answer - Flight attendant verification that
customers are adhering to safety requirements.
Deadhead (DHD) Correct Answer - A crewmember traveling on
company business as a passenger, usually assigned to a passenger seat. Not
part of working crew.
Departure Dependability Briefing (DDB) Correct Answer - Preflight
meeting between lead FA and the gate agent to exchange information
regarding the flight and to ensure a smooth customer boarding process.
Doghouse Correct Answer - An enclosed storage area onboard the
aircraft that is used to store supplies and emergency equipment
Exit Row Seating Correct Answer - Seats in which a customer can move
directly to an exit without entering an aisle.
FA Correct Answer - Flight attendant
FA Crew Base or Base Correct Answer - An operational city within the
AA network assigned to FAs as a point of origin and termination for all trips
Federal Aviation Regulations Correct Answer - Federal laws
administered by the FAA which an air carrier must follow.
Federal Aviation Administration Correct Answer - A U.S. government
agency that sets standards for aircraft and people working in the aviation
field. Monitors the performance of air carriers.
