OPERATIONS EXCELLENCE FINAL EXAM UPDATED ACTUAL QUESTIONS
AND ANSWERS
Students have to change buildings between classes, which often involves walks of 5 minutes or more.
Walking from one building to another is
a waste
non-value-added time
value-added time. - CORRECT ANSWER✅✅non-value-added time
Such walks are not waste, as they are required given the current lay-out of the campus. However (unless
the students take great joy in the walk), they do not add value to the customer; they are thus non-value
add time.
Non-Value Added - CORRECT ANSWER✅✅a processing step that does not enhance the product but
must be done
value added time - CORRECT ANSWER✅✅the time in which useful work is actually being done on the
unit
What are the two pillars of the Toyota Production System?
a Just-in-time and waste reduction
b Waste reduction and built-in quality
c Built-in quality and just-in-time
d Process improvement and waste reduction - CORRECT ANSWER✅✅c Built-in quality and just-in-time
Correct
Built-in Quality - CORRECT ANSWER✅✅Built-In Quality practices ensure that each Solution element, at
every increment, meets appropriate quality standards throughout development.
just in time - CORRECT ANSWER✅✅a logistics process in which goods arrive when needed for
production, use, or sale rather than sitting in storage
,Which of the following does not belong to the seven sources of waste?
a Rework
b Overtime
c Transportation
d Inventory - CORRECT ANSWER✅✅b Overtime
Seven Sources of Waste - CORRECT ANSWER✅✅Inventory
Overproduction
Waiting time
Unnecessary transporting
Processing waste
Inefficient work methods
Product defects
What is the roof in the "house-shaped" representation of the Toyota Production System?
a Just-in-time
b Waste reduction
c Built-in quality
d Process improvement - CORRECT ANSWER✅✅b Waste reduction
The roof is the reduction of waste by better matching supply with demand. This includes the waste of
time of the flow units and the waste of resources.
What is the relationship between the number of kanban cards in a process and the inventory level?
a There is no relationship between the two.
, b There never can be more inventory in the process than what was authorized via Kanban cards.
c The inventory of the process grows with the square root of the number of Kanban cards.
d The inventory of the process can be reduced by adding more Kanban cards. - CORRECT ANSWER✅✅b
There never can be more inventory in the process than what was authorized via Kanban cards.
The information turnaround time is driven primarily by
a the number of workers.
b the IT system.
c the inventory in the process.
d the amount of waste in the process. - CORRECT ANSWER✅✅the inventory in the process.
Which of the following statements about kanban are accurate?
I. Deploying the kanban system leads to pulling work through the system instead of pushing work.
II. Deploying the kanban system leads to pushing work through the system instead of pulling work.
III. The kanban system controls the work-in-process inventory.
IV. Kanban will always reduce the amount of inventory in the process.
V. Kanban requires cross-training all workers - CORRECT ANSWER✅✅I and III
An executive declares that his company has achieved an OEE of 115 percent. Is this possible? - CORRECT
ANSWER✅✅The OEE can never exceed 100%. You can simply not use more time productively than you
have available.
If the takt time increases, the operation requires
More workers
Fewer Workers - CORRECT ANSWER✅✅Fewer Workers
AND ANSWERS
Students have to change buildings between classes, which often involves walks of 5 minutes or more.
Walking from one building to another is
a waste
non-value-added time
value-added time. - CORRECT ANSWER✅✅non-value-added time
Such walks are not waste, as they are required given the current lay-out of the campus. However (unless
the students take great joy in the walk), they do not add value to the customer; they are thus non-value
add time.
Non-Value Added - CORRECT ANSWER✅✅a processing step that does not enhance the product but
must be done
value added time - CORRECT ANSWER✅✅the time in which useful work is actually being done on the
unit
What are the two pillars of the Toyota Production System?
a Just-in-time and waste reduction
b Waste reduction and built-in quality
c Built-in quality and just-in-time
d Process improvement and waste reduction - CORRECT ANSWER✅✅c Built-in quality and just-in-time
Correct
Built-in Quality - CORRECT ANSWER✅✅Built-In Quality practices ensure that each Solution element, at
every increment, meets appropriate quality standards throughout development.
just in time - CORRECT ANSWER✅✅a logistics process in which goods arrive when needed for
production, use, or sale rather than sitting in storage
,Which of the following does not belong to the seven sources of waste?
a Rework
b Overtime
c Transportation
d Inventory - CORRECT ANSWER✅✅b Overtime
Seven Sources of Waste - CORRECT ANSWER✅✅Inventory
Overproduction
Waiting time
Unnecessary transporting
Processing waste
Inefficient work methods
Product defects
What is the roof in the "house-shaped" representation of the Toyota Production System?
a Just-in-time
b Waste reduction
c Built-in quality
d Process improvement - CORRECT ANSWER✅✅b Waste reduction
The roof is the reduction of waste by better matching supply with demand. This includes the waste of
time of the flow units and the waste of resources.
What is the relationship between the number of kanban cards in a process and the inventory level?
a There is no relationship between the two.
, b There never can be more inventory in the process than what was authorized via Kanban cards.
c The inventory of the process grows with the square root of the number of Kanban cards.
d The inventory of the process can be reduced by adding more Kanban cards. - CORRECT ANSWER✅✅b
There never can be more inventory in the process than what was authorized via Kanban cards.
The information turnaround time is driven primarily by
a the number of workers.
b the IT system.
c the inventory in the process.
d the amount of waste in the process. - CORRECT ANSWER✅✅the inventory in the process.
Which of the following statements about kanban are accurate?
I. Deploying the kanban system leads to pulling work through the system instead of pushing work.
II. Deploying the kanban system leads to pushing work through the system instead of pulling work.
III. The kanban system controls the work-in-process inventory.
IV. Kanban will always reduce the amount of inventory in the process.
V. Kanban requires cross-training all workers - CORRECT ANSWER✅✅I and III
An executive declares that his company has achieved an OEE of 115 percent. Is this possible? - CORRECT
ANSWER✅✅The OEE can never exceed 100%. You can simply not use more time productively than you
have available.
If the takt time increases, the operation requires
More workers
Fewer Workers - CORRECT ANSWER✅✅Fewer Workers
