UCSD MGT 18 Final Exam – Questions With Fully
Explained Solutions
According to Coach K, how do you find leadership in unexpected places?
Correct Answer - Look for the most credible players.
What is Melissa Richardson's view of the fundamental mission of the team
leader? Correct Answer - That they have the basic responsibility to
foster shared objectives, which are the heart of the team.
According to Jeanne Brett, what are the subtle ways teams often generate
management dilemmas? Correct Answer - Through cultural differences
When managing a multicultural team, Brett, Behfar, and Kern recommend
which strategy to address team problems? Correct Answer - Adaptation
What tool did Erin Meyer develop to help people navigate the cultural
minefield in business relationships? Correct Answer - The Culture Map
According to Erin Meyer, which country is more consensual in it's approach to
decision making than others? Correct Answer - Japan
T/F: Erin Meyer thinks that, for business decisions, countries with a
hierarchical culture always expect the boss to make unilateral decisions.
Correct Answer - False
What does the Peace Corps use? Correct Answer - The Developmental
Model of Intercultural Sensitivity
What are the steps in the Developmental Model of Intercultural Sensitivity?
Correct Answer - 1: Denial (no real differences)
2: Defense (threatened by differences)
3: Minimization (differences exist, but trivial)
4: Acceptance (differences are real and meaningful)
5: Adaptation (feel positive about differences, willing to change and be
empathetic)
6: Integration (certain aspects of other cultures become part of your own)
Explained Solutions
According to Coach K, how do you find leadership in unexpected places?
Correct Answer - Look for the most credible players.
What is Melissa Richardson's view of the fundamental mission of the team
leader? Correct Answer - That they have the basic responsibility to
foster shared objectives, which are the heart of the team.
According to Jeanne Brett, what are the subtle ways teams often generate
management dilemmas? Correct Answer - Through cultural differences
When managing a multicultural team, Brett, Behfar, and Kern recommend
which strategy to address team problems? Correct Answer - Adaptation
What tool did Erin Meyer develop to help people navigate the cultural
minefield in business relationships? Correct Answer - The Culture Map
According to Erin Meyer, which country is more consensual in it's approach to
decision making than others? Correct Answer - Japan
T/F: Erin Meyer thinks that, for business decisions, countries with a
hierarchical culture always expect the boss to make unilateral decisions.
Correct Answer - False
What does the Peace Corps use? Correct Answer - The Developmental
Model of Intercultural Sensitivity
What are the steps in the Developmental Model of Intercultural Sensitivity?
Correct Answer - 1: Denial (no real differences)
2: Defense (threatened by differences)
3: Minimization (differences exist, but trivial)
4: Acceptance (differences are real and meaningful)
5: Adaptation (feel positive about differences, willing to change and be
empathetic)
6: Integration (certain aspects of other cultures become part of your own)
