SUPPLY CHAIN MANAGEMENT EXAM
1 FALCONE TCU QUESTIONS &
ANSWERS
last mile delivery - Correct Answers -The final stage of getting a product to the
consumer - typically via a smaller delivery van or other vehicle.
what are customers in supply chain - Correct Answers -retail stores
Phantom Inventory - Correct Answers -something is stolen from your warehouse
Ex;if you are a manager of a warehouse would you know if something was stolen in
your factory... probably not... but your records would show that something was stolen.
THIS IS A BIG CHALLENGE FOR OPERATIONS MANAGERS
Panama Canal - Correct Answers -it is currently suffering a severe drought and
therefore there is not enough water to let cargo ships go through it
intermodal transportation - Correct Answers -two or more transportation modes used in
combination--a product goes from a train to a boat for shipping
What does PIE stand for? - Correct Answers -Performance, Image, Exposure
a supply chain contains five key players... - Correct Answers -raw materials
component and intermediate manufactures
final product manufactures
wholesale distributers
retailers
how are the five key players of supply chain connected? - Correct Answers -Connected
by transportation and storage activities, and Integrated through information, planning,
and integration activities
who is the ultimate source of income for supply chain - Correct Answers -end
consumers
What is a supply chain? - Correct Answers -A process that converts raw materials into
products on shelves
what are products on shelves? - Correct Answers -these a products sitting in a retail
store on in a car lot in Toyota
, what is supply chain management - Correct Answers -it is he management process that
connects raw materials into product on shelves
how do we implement SCM - Correct Answers -we must start with the key supplier and
then we move onto the other suppliers and the customers
bullwhip effect - Correct Answers -A chain reaction of slightly fluctuation of end
consumer demand...how small fluctuations in demand at the retail level can cause
progressively
what are larger fluctuations in the bullwhip - Correct Answers -this effect is named after
cracking the whip and the further it goes... the larger the fluctuation
is the bullwhip effect always positive - Correct Answers -no, it can decrease demand,
usually it is negative
Traditional Management - Correct Answers -emphasizes short term goals
what does successful SCM use - Correct Answers -it sues high levels of trust and
cooperation, collaboration, and honest and accurate communication
when did SCM start - Correct Answers -1990
triple bottom line - Correct Answers -taking care of people, planet, and profits
Sustainability - Correct Answers -ability to meet the needs of curent supply chain
members out the ability to meet the needs of future generations
managerial understanding - Correct Answers -CM has emphasis on environmental and
social impacts of supply chains
what is Operations management - Correct Answers -is the administration of business
practices to enhance or create the highest level of efficiency possible within the
organization (more focused on internal performance)
what is the difference between OM and SCM ` - Correct Answers -supply chain is the
flow of raw materials to the product on the shelf rather than OM which improves
business processes, brings together the firm, customers, suppliers, and stakeholders
Goods vs. Services - Correct Answers -Goods: tangible items that have monetary value
and satisfy ones needs and wants. Service: intagible item that have monetary value and
satisfy needs and wants.
Hierarchy of Strategy - Correct Answers -Corporate level - goal & type of business
Business unit level - products & services
1 FALCONE TCU QUESTIONS &
ANSWERS
last mile delivery - Correct Answers -The final stage of getting a product to the
consumer - typically via a smaller delivery van or other vehicle.
what are customers in supply chain - Correct Answers -retail stores
Phantom Inventory - Correct Answers -something is stolen from your warehouse
Ex;if you are a manager of a warehouse would you know if something was stolen in
your factory... probably not... but your records would show that something was stolen.
THIS IS A BIG CHALLENGE FOR OPERATIONS MANAGERS
Panama Canal - Correct Answers -it is currently suffering a severe drought and
therefore there is not enough water to let cargo ships go through it
intermodal transportation - Correct Answers -two or more transportation modes used in
combination--a product goes from a train to a boat for shipping
What does PIE stand for? - Correct Answers -Performance, Image, Exposure
a supply chain contains five key players... - Correct Answers -raw materials
component and intermediate manufactures
final product manufactures
wholesale distributers
retailers
how are the five key players of supply chain connected? - Correct Answers -Connected
by transportation and storage activities, and Integrated through information, planning,
and integration activities
who is the ultimate source of income for supply chain - Correct Answers -end
consumers
What is a supply chain? - Correct Answers -A process that converts raw materials into
products on shelves
what are products on shelves? - Correct Answers -these a products sitting in a retail
store on in a car lot in Toyota
, what is supply chain management - Correct Answers -it is he management process that
connects raw materials into product on shelves
how do we implement SCM - Correct Answers -we must start with the key supplier and
then we move onto the other suppliers and the customers
bullwhip effect - Correct Answers -A chain reaction of slightly fluctuation of end
consumer demand...how small fluctuations in demand at the retail level can cause
progressively
what are larger fluctuations in the bullwhip - Correct Answers -this effect is named after
cracking the whip and the further it goes... the larger the fluctuation
is the bullwhip effect always positive - Correct Answers -no, it can decrease demand,
usually it is negative
Traditional Management - Correct Answers -emphasizes short term goals
what does successful SCM use - Correct Answers -it sues high levels of trust and
cooperation, collaboration, and honest and accurate communication
when did SCM start - Correct Answers -1990
triple bottom line - Correct Answers -taking care of people, planet, and profits
Sustainability - Correct Answers -ability to meet the needs of curent supply chain
members out the ability to meet the needs of future generations
managerial understanding - Correct Answers -CM has emphasis on environmental and
social impacts of supply chains
what is Operations management - Correct Answers -is the administration of business
practices to enhance or create the highest level of efficiency possible within the
organization (more focused on internal performance)
what is the difference between OM and SCM ` - Correct Answers -supply chain is the
flow of raw materials to the product on the shelf rather than OM which improves
business processes, brings together the firm, customers, suppliers, and stakeholders
Goods vs. Services - Correct Answers -Goods: tangible items that have monetary value
and satisfy ones needs and wants. Service: intagible item that have monetary value and
satisfy needs and wants.
Hierarchy of Strategy - Correct Answers -Corporate level - goal & type of business
Business unit level - products & services
