MANA 3001 EXAM PRACTICE QUESTIONS
WITH CORRECT ANSWERS!!
what are the two dimensions of diversity
primary and secondary
what are secondary dimensions of diversity
personality, thinking styles, values, training, cognitive ability, experience
what are primary dimensions of diversity
age, race, gender, ethnicity, disability, sexual orientation, religion, veterans, neurodiverse, gender
identity
what are stereotypes
thoughts/beliefs about categories of others
what is explicit bias
the attitudes and beliefs we have about a person or group on a conscious level
what is implicit bias
refers to the attitudes or stereotypes that affect our understanding, actions, and decisions in an
unconscious manner
what is discrimination
Biased actions against an individual or group
what are illegal forms of discrimination
denial of opportunity/access, harassment, retaliation
what are other forms of discrimination
incivility, exclusion, micro-aggressions
what is diversity management
, the process and programs by which managers make everyone more aware of and sensitive to the
needs and difference of others
what is the equal employment opportunity law
employers cannot discriminate based on gender, age, race, religion, handicap/physical disability,
pregnancy, or national origin
what are the 3 components of an attitude
affect, behavioral intent, cognition
what is affect attitude measured by
physical indicators, verbal statements about intentions (i don't like my boss)
what is behavioral intent measured by
observed behavior, verbal statements about intentions (i want to transfer to another department)
what is cognition attitude measured by
attitude scales, verbal statements about beliefs (i believe my boss plays favorites at work)
how are attitudes formed
direct experience, social learning
what is social learning
learning by observing others
what is direct experience learning
learning through hands-on experience
do attitudes lead to behavior
yes, with moderators
what is cognitive dissonance
WITH CORRECT ANSWERS!!
what are the two dimensions of diversity
primary and secondary
what are secondary dimensions of diversity
personality, thinking styles, values, training, cognitive ability, experience
what are primary dimensions of diversity
age, race, gender, ethnicity, disability, sexual orientation, religion, veterans, neurodiverse, gender
identity
what are stereotypes
thoughts/beliefs about categories of others
what is explicit bias
the attitudes and beliefs we have about a person or group on a conscious level
what is implicit bias
refers to the attitudes or stereotypes that affect our understanding, actions, and decisions in an
unconscious manner
what is discrimination
Biased actions against an individual or group
what are illegal forms of discrimination
denial of opportunity/access, harassment, retaliation
what are other forms of discrimination
incivility, exclusion, micro-aggressions
what is diversity management
, the process and programs by which managers make everyone more aware of and sensitive to the
needs and difference of others
what is the equal employment opportunity law
employers cannot discriminate based on gender, age, race, religion, handicap/physical disability,
pregnancy, or national origin
what are the 3 components of an attitude
affect, behavioral intent, cognition
what is affect attitude measured by
physical indicators, verbal statements about intentions (i don't like my boss)
what is behavioral intent measured by
observed behavior, verbal statements about intentions (i want to transfer to another department)
what is cognition attitude measured by
attitude scales, verbal statements about beliefs (i believe my boss plays favorites at work)
how are attitudes formed
direct experience, social learning
what is social learning
learning by observing others
what is direct experience learning
learning through hands-on experience
do attitudes lead to behavior
yes, with moderators
what is cognitive dissonance
