MANA 3001 EXAM 4 QUESTIONS WITH
CORRECT ANSWERS!!
important aspects of power
- power is the POTENTIAL to influence
- power is often based on DEPENDENCIES
- power is GIVEN by followers
- power can be exercised downward, upward, laterally, and diagonally, power can be afford to
individuals and/or groups
identify sanctioned (soft) influence tactics: rational persuasion
reason, logic, or facts
identify sanctioned (soft) influence tactics: inspirational appeal
build enthusiasm with emotions, ideas, values
identify sanctioned (soft) influence tactics: consultation
participation
identify sanctioned (soft) influence tactics: immigration and impression management
influencing others to like us
identify sanctioned (soft) influence tactics: personal appeals
asking others for support
identify sanctioned (hard) influence tactics: exchange
express or implied promises and trading favors
identify sanctioned (hard) influence tactics: coalition tactics
pooling resources with others
identify sanctioned (hard) influence tactics: legitimating tactics
based on authority, right, or support from superiors
, identify nonsanctioned influence tactics: pressure
demanding compliance with coercion, intimidation and threats
identify nonsanctioned influence tactics: information control
strategically withholding or sharing information (manipulation)
identify nonsanctioned influence tactics: minimizing other contribution
identify nonsanctioned influence tactics: blaming
identify the causes and consequences of political behavior: individual factors
- high self monitors
- internal locus of control
- high mach personality
- organizational investment
- perceived job alternatives
- expectations of success
identify the causes and consequences of political behavior: organizational factors
- reallocation of resources
- promotion opportunities
- low trust
- role ambugiity
- unclear performance evaluation system
- zero-sum reward practices
- democratic decision making
- high performance pressures
- self-serving senior managers
identify the causes and consequences of political behavior: favorable outcomes
- rewards
- averted punishments
managing organizational politics
CORRECT ANSWERS!!
important aspects of power
- power is the POTENTIAL to influence
- power is often based on DEPENDENCIES
- power is GIVEN by followers
- power can be exercised downward, upward, laterally, and diagonally, power can be afford to
individuals and/or groups
identify sanctioned (soft) influence tactics: rational persuasion
reason, logic, or facts
identify sanctioned (soft) influence tactics: inspirational appeal
build enthusiasm with emotions, ideas, values
identify sanctioned (soft) influence tactics: consultation
participation
identify sanctioned (soft) influence tactics: immigration and impression management
influencing others to like us
identify sanctioned (soft) influence tactics: personal appeals
asking others for support
identify sanctioned (hard) influence tactics: exchange
express or implied promises and trading favors
identify sanctioned (hard) influence tactics: coalition tactics
pooling resources with others
identify sanctioned (hard) influence tactics: legitimating tactics
based on authority, right, or support from superiors
, identify nonsanctioned influence tactics: pressure
demanding compliance with coercion, intimidation and threats
identify nonsanctioned influence tactics: information control
strategically withholding or sharing information (manipulation)
identify nonsanctioned influence tactics: minimizing other contribution
identify nonsanctioned influence tactics: blaming
identify the causes and consequences of political behavior: individual factors
- high self monitors
- internal locus of control
- high mach personality
- organizational investment
- perceived job alternatives
- expectations of success
identify the causes and consequences of political behavior: organizational factors
- reallocation of resources
- promotion opportunities
- low trust
- role ambugiity
- unclear performance evaluation system
- zero-sum reward practices
- democratic decision making
- high performance pressures
- self-serving senior managers
identify the causes and consequences of political behavior: favorable outcomes
- rewards
- averted punishments
managing organizational politics
