MANA 3001 EXAM 3 QUESTIONS WITH
CORRECT ANSWERS!!
What are the most frequently studied manifestation of organizational culture?
Artifacts
Grievance hearing and negotiation of union contracts are:
Rites of conflict resolution
Integrator
liaison between groups with very different interests
Is task significance a core job dimension in the Job Characteristics Model?
Yes
What is true of tall organizational structures?
They are characterized by closer supervision and tighter controls than flat structures
What is true of managing ethical behavior?
Society expects organizations to maintain ethical behavior in relationships with customers
T or F: Occupational Excellence means continually honing skills that can be marketed
across organizations
True
Vertical Linkage
helps individuals understand their roles in an organization, especially during crises
Work
mental or physical activity that has productive results and is organized in to jobs
T or F: Employees that work in high-trust cultures are more aligned with company values
True
, Important attribute one should have if they want to climb the corporate ladder in the
present age
Emotional Intelligence
Emotional Intelligence
Knowing your emotions and knowing others' emotions
T or F: An organization low in formalization, centralization, specialization,
standardization, and complexity and has a flat hierarchy is said to be highly bureaucratic
False: Flat hierarchies do not have much bureaucracy
Someone steals, they defend themselves saying that they do not make enough money at the
company to support their family. What defense mechanism is this?
Rationalization - logical argument to support decisions
What promotes an inclusive workplace?
Diversity in employment and meetings - promote differences and value individuality
T or F: Effective coaching relationships depend on a professional, experience coach, and an
executive willing to learn and change. There must be a good fit between the 2.
True
How do stories give meaning and identity to organizations?
They are re-told and significance is assigned to values and ethics
Career Ladders
structured series of job positions through which an individual progresses in an organization,
show progression in one's career
Specialization
the degree to which jobs are narrowly defined and depend on unique expertise
CORRECT ANSWERS!!
What are the most frequently studied manifestation of organizational culture?
Artifacts
Grievance hearing and negotiation of union contracts are:
Rites of conflict resolution
Integrator
liaison between groups with very different interests
Is task significance a core job dimension in the Job Characteristics Model?
Yes
What is true of tall organizational structures?
They are characterized by closer supervision and tighter controls than flat structures
What is true of managing ethical behavior?
Society expects organizations to maintain ethical behavior in relationships with customers
T or F: Occupational Excellence means continually honing skills that can be marketed
across organizations
True
Vertical Linkage
helps individuals understand their roles in an organization, especially during crises
Work
mental or physical activity that has productive results and is organized in to jobs
T or F: Employees that work in high-trust cultures are more aligned with company values
True
, Important attribute one should have if they want to climb the corporate ladder in the
present age
Emotional Intelligence
Emotional Intelligence
Knowing your emotions and knowing others' emotions
T or F: An organization low in formalization, centralization, specialization,
standardization, and complexity and has a flat hierarchy is said to be highly bureaucratic
False: Flat hierarchies do not have much bureaucracy
Someone steals, they defend themselves saying that they do not make enough money at the
company to support their family. What defense mechanism is this?
Rationalization - logical argument to support decisions
What promotes an inclusive workplace?
Diversity in employment and meetings - promote differences and value individuality
T or F: Effective coaching relationships depend on a professional, experience coach, and an
executive willing to learn and change. There must be a good fit between the 2.
True
How do stories give meaning and identity to organizations?
They are re-told and significance is assigned to values and ethics
Career Ladders
structured series of job positions through which an individual progresses in an organization,
show progression in one's career
Specialization
the degree to which jobs are narrowly defined and depend on unique expertise
