MANA 3001 EXAM 2 QUESTIONS WITH
CORRECT ANSWERS!!
________ Results from a deliberate decision to alter an organization.
Planned Change
Most frequently studied manifestation of organizational culture.
Artifacts
In the context of organization ceremonies and rites, grievance hearings and the negotiation
of union contracts are examples.
Rites of Conflict Reduction
In the context of changing structure of an organization, a(n) ________ is a liaison between
groups with very different interests.
Integrator
A core job dimension in the Job Characteristics Model developed by Richard Hackman.
Task Significance
They are characterized by closer supervision and tighter controls than flat organizational
structures.
Tall Organizational Structures
Society expects organizations to maintain ethical behavior in relationships with customers
Managing Ethical Behavior
Means continually honing skills that can be marketed across organizations.
Occupational Excellence
________ helps individuals understand their roles in an organization, especially in times of
crisis.
Vertical Linkage
, _________ defined as mental or physical activity that has productive results and is
organized into jobs.
Work
Employees who work in these cultures are more aligned with company values.
High-Trust Cultures
One of the important attributes that a person should possess if he or she wants to climb the
corporate ladder in the present age is _________.
Emotional Intelligence: Knowing your emotions and knowing the emotions of others
An organization that is low in formalization, centralization, specialization, standardization,
and complexity and has a flat hierarchy of authority is said to be highly bureaucratic.
True or False?
False - Flat hierarchies do not have much bureaucracy
Jake, a store keeper at Triscent Hypermarket, is accused of stealing food products from the
store. When confronted by his manager, Jake justifies his act by claiming that his monthly
pay is not sufficient to support his family of five members. In this scenario, the defense
mechanism used by Jake is _______.
Rationalization - forming a logical argument to support decision making
A defense mechanism where a logical argument is formed to support decision making.
Rationalization
________ promotes an inclusive workplace by valuing differences and individuality.
Ensuring Diversity
________ depend on a professional, experienced coach, an executive who is motivated to
learn and change, and a good fit between the two.
Effective Coaching Relationships
CORRECT ANSWERS!!
________ Results from a deliberate decision to alter an organization.
Planned Change
Most frequently studied manifestation of organizational culture.
Artifacts
In the context of organization ceremonies and rites, grievance hearings and the negotiation
of union contracts are examples.
Rites of Conflict Reduction
In the context of changing structure of an organization, a(n) ________ is a liaison between
groups with very different interests.
Integrator
A core job dimension in the Job Characteristics Model developed by Richard Hackman.
Task Significance
They are characterized by closer supervision and tighter controls than flat organizational
structures.
Tall Organizational Structures
Society expects organizations to maintain ethical behavior in relationships with customers
Managing Ethical Behavior
Means continually honing skills that can be marketed across organizations.
Occupational Excellence
________ helps individuals understand their roles in an organization, especially in times of
crisis.
Vertical Linkage
, _________ defined as mental or physical activity that has productive results and is
organized into jobs.
Work
Employees who work in these cultures are more aligned with company values.
High-Trust Cultures
One of the important attributes that a person should possess if he or she wants to climb the
corporate ladder in the present age is _________.
Emotional Intelligence: Knowing your emotions and knowing the emotions of others
An organization that is low in formalization, centralization, specialization, standardization,
and complexity and has a flat hierarchy of authority is said to be highly bureaucratic.
True or False?
False - Flat hierarchies do not have much bureaucracy
Jake, a store keeper at Triscent Hypermarket, is accused of stealing food products from the
store. When confronted by his manager, Jake justifies his act by claiming that his monthly
pay is not sufficient to support his family of five members. In this scenario, the defense
mechanism used by Jake is _______.
Rationalization - forming a logical argument to support decision making
A defense mechanism where a logical argument is formed to support decision making.
Rationalization
________ promotes an inclusive workplace by valuing differences and individuality.
Ensuring Diversity
________ depend on a professional, experienced coach, an executive who is motivated to
learn and change, and a good fit between the two.
Effective Coaching Relationships
