MANA 3001 2025 EXAM QUESTIONS WITH
CORRECT ANSWERS!!
___ results from a deliberate decision to alter an organization
planned changes
What are artifacts?
Most frequently studied manifestation of organizational culture
In the context of organization ceremonies and rites, grievance hearings and the negotiation
of union contracts are examples of:
rites of conflict reduction
In the context of changing structure of an organization, a(n) ___ is a liason between groups
with very different interests
integrator
T/F: Task significance is a core job dimension in the Job Characteristics Model Developed
by Richard Hackman
True
Which of the following is true of tall organizational structures?
They are characterized by the closer supervision and tighter controls than flat organizational
structures
This is the true of managing ethical behavior?
Society expects organizations to maintain ethical behavior in relationships with customers
T/F: Occupational excellence means continually honing skills that can be marketed across
organizations.
True
___ helps individuals understand their roles in organization, especially in times of crisis
, vertical linkage
___ can be defined as mental or physical activity that has productive results and is
organized into jobs.
Work
Employees who work in high-trust cultures:
are more aligned with company values
One of the most important attributes that a person should posses if he or she wants to
climb the corporate ladder in the present age is ___
Emotional intelligence; knowing your emotions and knowing the emotions of others
T/F: An organization that is low in formalization, centralization, specialization,
standardization, and complexity and has a flat hierarchy of authority is said to be highly
bureaucratic.
False - flat hierarchies do not have much bureaucracy
Jake, a store keeper at Triscent Hypermarket, is accused of stealing food products from the
store. When confronted by his manager, Jake justifies his act by claiming that his monthly
pay is not sufficient to support his family of five members. In this scenario, the defense
mechanism used by Jake is _____.
Rationalization - forming a logical argument to support decision making
___ promotes an inclusive workplace
ensuring diversity in meetings and employment. The value of diversity and inclusivity is in
promoting differences and valuing individuality
T/F: Effective coaching relationships depend on a professional, experienced coach, an
executive who is motivated to learn and change, and a good fit between the two
True
Stories give meaning and identity to organization as they:
CORRECT ANSWERS!!
___ results from a deliberate decision to alter an organization
planned changes
What are artifacts?
Most frequently studied manifestation of organizational culture
In the context of organization ceremonies and rites, grievance hearings and the negotiation
of union contracts are examples of:
rites of conflict reduction
In the context of changing structure of an organization, a(n) ___ is a liason between groups
with very different interests
integrator
T/F: Task significance is a core job dimension in the Job Characteristics Model Developed
by Richard Hackman
True
Which of the following is true of tall organizational structures?
They are characterized by the closer supervision and tighter controls than flat organizational
structures
This is the true of managing ethical behavior?
Society expects organizations to maintain ethical behavior in relationships with customers
T/F: Occupational excellence means continually honing skills that can be marketed across
organizations.
True
___ helps individuals understand their roles in organization, especially in times of crisis
, vertical linkage
___ can be defined as mental or physical activity that has productive results and is
organized into jobs.
Work
Employees who work in high-trust cultures:
are more aligned with company values
One of the most important attributes that a person should posses if he or she wants to
climb the corporate ladder in the present age is ___
Emotional intelligence; knowing your emotions and knowing the emotions of others
T/F: An organization that is low in formalization, centralization, specialization,
standardization, and complexity and has a flat hierarchy of authority is said to be highly
bureaucratic.
False - flat hierarchies do not have much bureaucracy
Jake, a store keeper at Triscent Hypermarket, is accused of stealing food products from the
store. When confronted by his manager, Jake justifies his act by claiming that his monthly
pay is not sufficient to support his family of five members. In this scenario, the defense
mechanism used by Jake is _____.
Rationalization - forming a logical argument to support decision making
___ promotes an inclusive workplace
ensuring diversity in meetings and employment. The value of diversity and inclusivity is in
promoting differences and valuing individuality
T/F: Effective coaching relationships depend on a professional, experienced coach, an
executive who is motivated to learn and change, and a good fit between the two
True
Stories give meaning and identity to organization as they:
