MAN 4401 EXAM QUESTIONS AND 100%
CORRECT ANSWERS!!
To ensure that the receiver effectively receives the message you should:
All of the above:
- use messages that are tailored to the receiver
- use simple words
- use generic messages so they are widely understood
Which of the following types of listening is crucial for effective negotiations?
active
In______listening communications is a vibrant, two-way process that involves high levels of
attentiveness, clarification, and message processing.
active
The communication process begins when the sender decides that a message needs to be sent
and ____ this message according to her own perceptions, experiences, and abilities.
encodes
When presenting complex data it is a good idea to
all of the above:
- check for understanding
- pause frequently
- use visuals to back up your points
Barriers to communication may be related to the_______
all of the above
- sender
- environment
- receiver
, Which of the following is not a tangible barrier in the physical negotiation environment?
preconceived ideas
What percent of all communication is nonverbal?
More than 90%
In the communication process the receiver _____ a message according to his own
perceptions, experiences, and abilities..
decodes
Which of the following is not a dimension of effective listening?
Encoding
Which of the following principles is the basis for a "limited edition" offering?
Scarcity
Which of the following is a method of evoking an automatic "click-whirr" response?
Appealing to basic instincts
Which of the following has no influence on one's credibility?
Locus of control
Which of the following is not a way to defend yourself against manipulation?
Focus on how things appear
Research has found that the use of _____ is the most effective form of influence across all
cultures.
logic
______ is the tension that exists when individuals' beliefs do not align with their behaviors.
Cognitive dissonance
Which of the following is not a strategy for effective persuasion?
CORRECT ANSWERS!!
To ensure that the receiver effectively receives the message you should:
All of the above:
- use messages that are tailored to the receiver
- use simple words
- use generic messages so they are widely understood
Which of the following types of listening is crucial for effective negotiations?
active
In______listening communications is a vibrant, two-way process that involves high levels of
attentiveness, clarification, and message processing.
active
The communication process begins when the sender decides that a message needs to be sent
and ____ this message according to her own perceptions, experiences, and abilities.
encodes
When presenting complex data it is a good idea to
all of the above:
- check for understanding
- pause frequently
- use visuals to back up your points
Barriers to communication may be related to the_______
all of the above
- sender
- environment
- receiver
, Which of the following is not a tangible barrier in the physical negotiation environment?
preconceived ideas
What percent of all communication is nonverbal?
More than 90%
In the communication process the receiver _____ a message according to his own
perceptions, experiences, and abilities..
decodes
Which of the following is not a dimension of effective listening?
Encoding
Which of the following principles is the basis for a "limited edition" offering?
Scarcity
Which of the following is a method of evoking an automatic "click-whirr" response?
Appealing to basic instincts
Which of the following has no influence on one's credibility?
Locus of control
Which of the following is not a way to defend yourself against manipulation?
Focus on how things appear
Research has found that the use of _____ is the most effective form of influence across all
cultures.
logic
______ is the tension that exists when individuals' beliefs do not align with their behaviors.
Cognitive dissonance
Which of the following is not a strategy for effective persuasion?
