HRMN-3420 EXAM 2 QUESTIONS & ANSWERS
Which of the following types of training is favored by employees in Gen Y and Gen Z? -
Answer -Technology-based training
Which of the following TWO types of occupations are growing in the United States
today, but do not have enough people to fill the jobs? Check all that apply. - Answer -
Truck drivers
School bus drivers
Job design does NOT affect which of the following job elements? - Answer -Benefits
Imani manages three employees who handle quality control at PrimaBean, a coffee
roaster and distributor. She wants to change her employee's work so that one employee
does quality control for Arabica beans, one does quality control for Robusto beans, and
one does quality control for Excelsa beans. Which of the following types of job design is
Imani using? - Answer -Job simplification
Which of the following choices is one of the job characteristics in the job characteristics
model? - Answer -Autonomy
Luka works out of his office at home in Modesto, although his company is located in
Philadelphia. Luka is participating in which of the following kinds of work program? -
Answer -Telework
Galya works from 10 am until 6 pm, unlike other employees in her office who work from
8 am until 4 pm. She is grateful for this work schedule, as it means she can take her
children to school in the morning and have her husband pick them up in the afternoon.
Which of the following kinds of work schedule is Galya using? - Answer -Flextime
Which of the following phrases should go into a job description to alleviate managers'
concerns that the job description will not allow them flexibility in assigning work? -
Answer -"Performs other duties as needed upon request by immediate supervisor."
Which of the following statements about the legal aspects of job analysis is FALSE? -
Answer -The FLSA says that employees who are involved in administrative or outside
sales tasks at least 50% of the time must be paid overtime.
A _________________ lists the knowledge, skills, and abilities needed to successfully
perform a job. - Answer -job specification
Which of the following statements about performance standards is FALSE? - Answer -
Performance standards should be used primarily by managers.
, Observation is best used for _______________________. - Answer -jobs that are
repetitive or have short cycle times
Which of the following equations best defines how ability to do the work (A), effort
expended (E), and organizational support (S) are related to performance (P)? - Answer
-P = A x E x S
Expectancy theory says that three conditions must be met in order for employees to be
motivated on the job. Which of the following choices is NOT one of these conditions? -
Answer -Employees must believe that they are being treated fairly.
According to Maslow, which of the following needs must be satisfied before any of the
other needs listed become motivators? - Answer -Physiological needs
Which of the following actions is likely to INCREASE employee motivation? - Answer -
Being appreciated in the workplace
Morale is increased by all of the following EXCEPT: - Answer -demanding and stressful
work.
Which of the following statements about employee engagement is FALSE? - Answer -
Engaged workers are more likely to leave the company than disengaged workers.
Which TWO of the following techniques can organizations use to build loyalty? Check
all that apply. - Answer -Supporting workforce health and safety
Creating an ethical workplace
Which of the following TWO work schedules might be best for an older employee who is
looking to reduce the number of hours they work each week? Check all that apply. -
Answer -Part-time schedules
Job sharing
Which of the following TWO statements about the purpose of job analysis are true?
Check all that apply. - Answer -Job analysis is the foundation for all human resource
programs.
Job analysis can help to identify factors related to workplace health and safety.
The term for a distinct, identifiable work activity is: - Answer -a task.
Enrique is a line manager. His HR representative has asked Enrique for a list of the
specific knowledge and skills that can be linked to performance for the financial analysts
in the company. Which of the following kinds of job analysis is Enrique's HR rep doing?
- Answer -Technical competencies job analysis
The second step in the job analysis process is to: - Answer -prepare for and introduce
the job analysis.
Which of the following types of training is favored by employees in Gen Y and Gen Z? -
Answer -Technology-based training
Which of the following TWO types of occupations are growing in the United States
today, but do not have enough people to fill the jobs? Check all that apply. - Answer -
Truck drivers
School bus drivers
Job design does NOT affect which of the following job elements? - Answer -Benefits
Imani manages three employees who handle quality control at PrimaBean, a coffee
roaster and distributor. She wants to change her employee's work so that one employee
does quality control for Arabica beans, one does quality control for Robusto beans, and
one does quality control for Excelsa beans. Which of the following types of job design is
Imani using? - Answer -Job simplification
Which of the following choices is one of the job characteristics in the job characteristics
model? - Answer -Autonomy
Luka works out of his office at home in Modesto, although his company is located in
Philadelphia. Luka is participating in which of the following kinds of work program? -
Answer -Telework
Galya works from 10 am until 6 pm, unlike other employees in her office who work from
8 am until 4 pm. She is grateful for this work schedule, as it means she can take her
children to school in the morning and have her husband pick them up in the afternoon.
Which of the following kinds of work schedule is Galya using? - Answer -Flextime
Which of the following phrases should go into a job description to alleviate managers'
concerns that the job description will not allow them flexibility in assigning work? -
Answer -"Performs other duties as needed upon request by immediate supervisor."
Which of the following statements about the legal aspects of job analysis is FALSE? -
Answer -The FLSA says that employees who are involved in administrative or outside
sales tasks at least 50% of the time must be paid overtime.
A _________________ lists the knowledge, skills, and abilities needed to successfully
perform a job. - Answer -job specification
Which of the following statements about performance standards is FALSE? - Answer -
Performance standards should be used primarily by managers.
, Observation is best used for _______________________. - Answer -jobs that are
repetitive or have short cycle times
Which of the following equations best defines how ability to do the work (A), effort
expended (E), and organizational support (S) are related to performance (P)? - Answer
-P = A x E x S
Expectancy theory says that three conditions must be met in order for employees to be
motivated on the job. Which of the following choices is NOT one of these conditions? -
Answer -Employees must believe that they are being treated fairly.
According to Maslow, which of the following needs must be satisfied before any of the
other needs listed become motivators? - Answer -Physiological needs
Which of the following actions is likely to INCREASE employee motivation? - Answer -
Being appreciated in the workplace
Morale is increased by all of the following EXCEPT: - Answer -demanding and stressful
work.
Which of the following statements about employee engagement is FALSE? - Answer -
Engaged workers are more likely to leave the company than disengaged workers.
Which TWO of the following techniques can organizations use to build loyalty? Check
all that apply. - Answer -Supporting workforce health and safety
Creating an ethical workplace
Which of the following TWO work schedules might be best for an older employee who is
looking to reduce the number of hours they work each week? Check all that apply. -
Answer -Part-time schedules
Job sharing
Which of the following TWO statements about the purpose of job analysis are true?
Check all that apply. - Answer -Job analysis is the foundation for all human resource
programs.
Job analysis can help to identify factors related to workplace health and safety.
The term for a distinct, identifiable work activity is: - Answer -a task.
Enrique is a line manager. His HR representative has asked Enrique for a list of the
specific knowledge and skills that can be linked to performance for the financial analysts
in the company. Which of the following kinds of job analysis is Enrique's HR rep doing?
- Answer -Technical competencies job analysis
The second step in the job analysis process is to: - Answer -prepare for and introduce
the job analysis.
