HRMN 3420 EXAM 2 QUESTIONS & ANSWERS
Which of the following is a goal-oriented process to ensure that organizational
processes are used to maximize employee productivity? - Answer -Performance
management
Which system allows for training, pay, and performance to have a direct relationship
with organizational effectiveness? - Answer -Performance management
Which of the following is a formal system of review and evaluation of individual or team
task performance? - Answer -Performance appraisal
Which type of system directly reflects the organization's strategic plan and is critical to
the success of the performance management system? - Answer -Performance
appraisal
Which of the following would LEAST benefit from the use of performance appraisals? -
Answer -Diversity management
Which of the following represents an individual's predisposition to think, feel, and
behave in a given situation? - Answer -traits
When an employee evaluates their own performance based on their understanding of
criteria used in evaluations, what type of evaluation is being used? - Answer -Self-
appraisal
If an organization wanted to measure the effectiveness of an employee's managerial
skills, what type of evaluation source would be MOST effective? - Answer -
Subordinates
What type of performance appraisal system measures the outcome of performance and
progress toward meeting specific goals? - Answer -Results-based performance
appraisal
Which results-oriented practice compares each employee's performance to a
predetermined standard or expected level of output? - Answer -Work standards method
Evaluating an employee compared to other employees instead of performance
standards can most directly result in what kind of error? - Answer -Contrast error
How can the similar-to-me effect result in illegal discriminatory bias? - Answer -When
employees are rated more favorably because of race, gender, nationality, or religion
Which of the following is a procedure to appeal appraisal results if the employee feels
they are unfair? - Answer -Due process
, To increase consistency and accuracy in appraisal use among all evaluators, which of
the following should be implemented before the review process begins—and continued
on a regular basis? - Answer -Appraiser training
An employer may be vulnerable to ________ if an employee who continually receives
unsatisfactory ratings in safety practices, as one example, is kept on the payroll and
causes injury to a third party. - Answer -a negligent retention claim
What is generally required by the courts to show a legally defensible performance
appraisal system? - Answer -Absence of adverse impact
Which of the following is a formal approach used by the organization to ensure that
people with the proper qualifications and experiences are available when needed? -
Answer -career development
The starting point for the performance appraisal process is identifying specific
________. - Answer -Performance goals
In order to develop an effective performance appraisal process, what must happen after
performance criteria is established? - Answer -The criteria must be communicated to
those concerned.
What is an appropriate measure of success in firms that value the end results more than
how the results were achieved? - Answer -Goal achievement
What is the goal of the performance appraisal interview? - Answer -Performance
improvement
How can employees prepare for the review process? - Answer -Show how they have
contributed value to the company
Which of the following will help determine the necessity of training within the
organization? - Answer -A needs assessment
The determination of the knowledge, skills, and abilities required to perform a job is
done during which of the following? - Answer -Task analysis
A training and development method that helps a person learn by copying the behaviors
of others is called ________. - Answer -Behavior modeling
When companies partner with universities to offer online training, what training method
is being utilized? - Answer -E-learning
To replicate actual job demands, what type of training delivery system should be used?
- Answer -Simulation
Which of the following is a goal-oriented process to ensure that organizational
processes are used to maximize employee productivity? - Answer -Performance
management
Which system allows for training, pay, and performance to have a direct relationship
with organizational effectiveness? - Answer -Performance management
Which of the following is a formal system of review and evaluation of individual or team
task performance? - Answer -Performance appraisal
Which type of system directly reflects the organization's strategic plan and is critical to
the success of the performance management system? - Answer -Performance
appraisal
Which of the following would LEAST benefit from the use of performance appraisals? -
Answer -Diversity management
Which of the following represents an individual's predisposition to think, feel, and
behave in a given situation? - Answer -traits
When an employee evaluates their own performance based on their understanding of
criteria used in evaluations, what type of evaluation is being used? - Answer -Self-
appraisal
If an organization wanted to measure the effectiveness of an employee's managerial
skills, what type of evaluation source would be MOST effective? - Answer -
Subordinates
What type of performance appraisal system measures the outcome of performance and
progress toward meeting specific goals? - Answer -Results-based performance
appraisal
Which results-oriented practice compares each employee's performance to a
predetermined standard or expected level of output? - Answer -Work standards method
Evaluating an employee compared to other employees instead of performance
standards can most directly result in what kind of error? - Answer -Contrast error
How can the similar-to-me effect result in illegal discriminatory bias? - Answer -When
employees are rated more favorably because of race, gender, nationality, or religion
Which of the following is a procedure to appeal appraisal results if the employee feels
they are unfair? - Answer -Due process
, To increase consistency and accuracy in appraisal use among all evaluators, which of
the following should be implemented before the review process begins—and continued
on a regular basis? - Answer -Appraiser training
An employer may be vulnerable to ________ if an employee who continually receives
unsatisfactory ratings in safety practices, as one example, is kept on the payroll and
causes injury to a third party. - Answer -a negligent retention claim
What is generally required by the courts to show a legally defensible performance
appraisal system? - Answer -Absence of adverse impact
Which of the following is a formal approach used by the organization to ensure that
people with the proper qualifications and experiences are available when needed? -
Answer -career development
The starting point for the performance appraisal process is identifying specific
________. - Answer -Performance goals
In order to develop an effective performance appraisal process, what must happen after
performance criteria is established? - Answer -The criteria must be communicated to
those concerned.
What is an appropriate measure of success in firms that value the end results more than
how the results were achieved? - Answer -Goal achievement
What is the goal of the performance appraisal interview? - Answer -Performance
improvement
How can employees prepare for the review process? - Answer -Show how they have
contributed value to the company
Which of the following will help determine the necessity of training within the
organization? - Answer -A needs assessment
The determination of the knowledge, skills, and abilities required to perform a job is
done during which of the following? - Answer -Task analysis
A training and development method that helps a person learn by copying the behaviors
of others is called ________. - Answer -Behavior modeling
When companies partner with universities to offer online training, what training method
is being utilized? - Answer -E-learning
To replicate actual job demands, what type of training delivery system should be used?
- Answer -Simulation
