CINTAS SSR CERTIFICATION FINAL EXAM NEWEST {2025-2026}
COMPLETE 180 QUESTIONS AND CORRECT DETAILED
ANSWERS (VERIFIED 100%) |ALREADY GRADED A+!!.
CINTAS SSR CERTIFICATION
What is Cintas' Principle Objective? - - ANS - -We will exceed our customers'
expectations by maximizing the long-term value of CINTAS for its shareholders and
working partners.
What is Competitive Urgency? - - ANS - -Attending to every detail of our business as
if not doing so would result in losing a valued customer, prospect, or partner.
What is Positive Discontent? - - ANS - -We are never satisfied with the status quo. We
constantly strive to improve the process, the systems, the product, and the service.
What are the THREE elements of Corporate Culture at Cintas? - - ANS - -1. Principle
Objective
2. Corporate Culture
3. Management Systems
What do we mean by "Corporate Character?" Name at least 5 components - - ANS - -
The behavioral standards we set for ourselves. What we want our company to look
like to outsiders:
,• We are ethical
• We are professional
• We act with competitive urgency
• We have positive discontent
• We are thorough
• We take a Spartan Approach
What does it mean when we say we take a Spartan Approach? - - ANS - -We spend
money as if it was our own, we do not spend lavishly, we penny pinch.
LR (Lost/Replace) & KPI (Key Point Indicator) - - ANS - -Shop Towels - 35%
Linen - 32%
Dust - 2%
Garment - 24%
Material - 15%
Ads Over Stops - +10 per week
Catalog (Direct Sales):
• $1,000 Super Sale
• $750 Uniform
• $350 FS
Renewals - 1 expired; 2 delinquents
Customer Retention - >95%
Lost Business - <5%
,Net Billing - >98%
AR - <5%
What are the safety aspects of the SSR job? - - ANS - -• PPE
• 3 points of contact
• Safe Lift
• SMITH Driving
• Pre-Post trip inspection
• DVIR - Driving Vehicle Inspection Report
What are the 5 SMITH Keys: - - ANS - -1. AIM high in steering
2. GET the big picture
3. KEEP your eyes moving
4. LEAVE yourself an out
5. MAKE sure they see you
*Acronym: All Good Kids Like Milk
What are the 4 quality absolutes? - - ANS - -1. Clean
2. Functional
3. On time
4. Like your SSR
, What are the different insurance programs for our garments? - - ANS - -1. Emblem &
Prep Advantage
2. Uniform Advantage
What are the 4 Cintas customers buying motives? - - ANS - -1. Safety (mats, trips,
slips & falls)
2. Image (professionalism, a good look for their company)
3. Security ( the uniform identifies a staff member w/ the business
4. Convenience (Cintas delivers the products to you)
Name all documents that must ALWAYS be in your delivery truck? - - ANS - -1. DVIR
(Driving Vehicle Inspection Report)
2. Registration
3. Insurance Card
Name the safety items to put your delivery truck out of service (OOS): - - ANS - -•
Horn
• Brakes
• Parking Brakes
• Defroster
• Lights
• Brake Lights
• Running Lights
• Reverse Lights
• No DVIR in truck
COMPLETE 180 QUESTIONS AND CORRECT DETAILED
ANSWERS (VERIFIED 100%) |ALREADY GRADED A+!!.
CINTAS SSR CERTIFICATION
What is Cintas' Principle Objective? - - ANS - -We will exceed our customers'
expectations by maximizing the long-term value of CINTAS for its shareholders and
working partners.
What is Competitive Urgency? - - ANS - -Attending to every detail of our business as
if not doing so would result in losing a valued customer, prospect, or partner.
What is Positive Discontent? - - ANS - -We are never satisfied with the status quo. We
constantly strive to improve the process, the systems, the product, and the service.
What are the THREE elements of Corporate Culture at Cintas? - - ANS - -1. Principle
Objective
2. Corporate Culture
3. Management Systems
What do we mean by "Corporate Character?" Name at least 5 components - - ANS - -
The behavioral standards we set for ourselves. What we want our company to look
like to outsiders:
,• We are ethical
• We are professional
• We act with competitive urgency
• We have positive discontent
• We are thorough
• We take a Spartan Approach
What does it mean when we say we take a Spartan Approach? - - ANS - -We spend
money as if it was our own, we do not spend lavishly, we penny pinch.
LR (Lost/Replace) & KPI (Key Point Indicator) - - ANS - -Shop Towels - 35%
Linen - 32%
Dust - 2%
Garment - 24%
Material - 15%
Ads Over Stops - +10 per week
Catalog (Direct Sales):
• $1,000 Super Sale
• $750 Uniform
• $350 FS
Renewals - 1 expired; 2 delinquents
Customer Retention - >95%
Lost Business - <5%
,Net Billing - >98%
AR - <5%
What are the safety aspects of the SSR job? - - ANS - -• PPE
• 3 points of contact
• Safe Lift
• SMITH Driving
• Pre-Post trip inspection
• DVIR - Driving Vehicle Inspection Report
What are the 5 SMITH Keys: - - ANS - -1. AIM high in steering
2. GET the big picture
3. KEEP your eyes moving
4. LEAVE yourself an out
5. MAKE sure they see you
*Acronym: All Good Kids Like Milk
What are the 4 quality absolutes? - - ANS - -1. Clean
2. Functional
3. On time
4. Like your SSR
, What are the different insurance programs for our garments? - - ANS - -1. Emblem &
Prep Advantage
2. Uniform Advantage
What are the 4 Cintas customers buying motives? - - ANS - -1. Safety (mats, trips,
slips & falls)
2. Image (professionalism, a good look for their company)
3. Security ( the uniform identifies a staff member w/ the business
4. Convenience (Cintas delivers the products to you)
Name all documents that must ALWAYS be in your delivery truck? - - ANS - -1. DVIR
(Driving Vehicle Inspection Report)
2. Registration
3. Insurance Card
Name the safety items to put your delivery truck out of service (OOS): - - ANS - -•
Horn
• Brakes
• Parking Brakes
• Defroster
• Lights
• Brake Lights
• Running Lights
• Reverse Lights
• No DVIR in truck
