assurance ABQAURP
Addresses terrible outcomes, sentinel occasions. Monitors bad events, related to punishment of
peers. Oldest method in view that exceptional dimension introduced by means of Flexner. Risk
is that it does not improve care for the bulk of patients. - ANS-Quality Assurance
Boston health care professional, early 1900s. Founded ACS and Hosp Standardization Program
which became JCHO. - ANS-EA Codman MD
builds on preceding improvements and uses a systematic technique, inc data analysis, to
constantly enhance overall performance. Focuses extra on tactics than on individulas. Analyzes
facts and info to identify new opportunities. Ex is reduction in LOS for lap chole from 5d for trad
chole to OP. - ANS-Continuous Quality Improvement
Cost of Non-Conformance to assist quanitfy the financial blessings of doing matters right the
first time. - ANS-Philip Crosby
day to day variations within a machine. Result in zigzagging of the size in the fashionable
deviation. Has the greatest effect on improving pt results. - ANS-Common Cause
outline, measure, analyze, enhance, and control - ANS-DMAIC
determinal proximal cause and the foundation cause. Addresses cultural factors and these are
required for evaluation. - ANS-Root Cause Analysis
encompasses QA, QI and CQI and provides measurement of organizational improvement and
recognition on customer desires. Ex: lithotripsy of gallstones. Should be appeared as
culmination of hte high-quality manner as opposed to an indivisual precise factor. - ANS-Total
Quality Management
character who delivered present day exceptional guarantee techniquest to fashionable remedy.
Emphasized structure, procedure and outcomes as focal factors of analysis of medical care
excellent. - ANS-Avedis Donabedian MD
Introduced 14 points for managment and 7 lethal sicknesses. Believed machine had extra
impact than people. Cited two possible motives for undesirable overall performance: unique
reason and commonplace cause - ANS-W. Edwards Deming MD