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BLACK ROCK COFFEE BAR TRAINING
MANUAL Questions with Answers
When we're we established?
Ans: 2008
Where do we small batch roast our beans?
Ans: Vancouver, WA and Tempe, AZ
Hours of operation?
Ans: 5am-7pm
What is our light roast coffee called and what is it used for?
Ans: Pearl, used only for retail
What is our medium roast coffee called and what is it used for?
Ans: Old town, used for espresso
What is our dark roast coffee called and what is it used for?
Ans: Steel bridge, used for drip
How long can a shot sit before is expires and can't be used?
Ans: 30 seconds
What is our shot window?
Ans: 18-25 seconds
What are our flex shots?
Ans: 17 and 26
When can flex shots be used?
Ans: Can be used when a drink is considered sweet (blondie, mocha, flavored mocha)
How many ounces in a shot?
Ans: 2 ounces. We pull our shots in doubles, one shot is one ounce.
Q&A
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How many shots in a small hot drink?
Ans: 2
2,2,4,4
How many shots in a medium hot drink?
Ans: 2
2,2,4,4
How many shots in a large hot drink?
Ans: 4
2,2,4,4
How many shots in an extra large hot drink?
Ans: 4
2,2,4,4
How many shots in a small iced or blended drink?
Ans: 2
2,2,3,4
How many shots in a medium iced or blended drink?
Ans: 2
2,2,3,4
How many shots in a large iced or blended drink?
Ans: 3
2,2,3,4
How many shots in an extra large iced or blended drink?
Ans: 4
2,2,3,4
How many shots in a small americano?
Ans: 2
2,3,4,5
Q&A
BLACK ROCK COFFEE BAR TRAINING
MANUAL Questions with Answers
When we're we established?
Ans: 2008
Where do we small batch roast our beans?
Ans: Vancouver, WA and Tempe, AZ
Hours of operation?
Ans: 5am-7pm
What is our light roast coffee called and what is it used for?
Ans: Pearl, used only for retail
What is our medium roast coffee called and what is it used for?
Ans: Old town, used for espresso
What is our dark roast coffee called and what is it used for?
Ans: Steel bridge, used for drip
How long can a shot sit before is expires and can't be used?
Ans: 30 seconds
What is our shot window?
Ans: 18-25 seconds
What are our flex shots?
Ans: 17 and 26
When can flex shots be used?
Ans: Can be used when a drink is considered sweet (blondie, mocha, flavored mocha)
How many ounces in a shot?
Ans: 2 ounces. We pull our shots in doubles, one shot is one ounce.
Q&A
, Q&A Q&A Q&A Q&A Q&A Q&A Q&A Q&A Q&A Q&A Q&A
How many shots in a small hot drink?
Ans: 2
2,2,4,4
How many shots in a medium hot drink?
Ans: 2
2,2,4,4
How many shots in a large hot drink?
Ans: 4
2,2,4,4
How many shots in an extra large hot drink?
Ans: 4
2,2,4,4
How many shots in a small iced or blended drink?
Ans: 2
2,2,3,4
How many shots in a medium iced or blended drink?
Ans: 2
2,2,3,4
How many shots in a large iced or blended drink?
Ans: 3
2,2,3,4
How many shots in an extra large iced or blended drink?
Ans: 4
2,2,3,4
How many shots in a small americano?
Ans: 2
2,3,4,5
Q&A