Pretest, IAHSS
Advanced Training
for Healthcare
Security Personnel
4th Edition
,IAHSS ADVANCED PRETEST, IAHSS ADVANCED TRAINING FOR
HEALTHCARE SECURITY PERSONNEL 4TH EDITION
Security departments are judged on what they do to... - ANSWER-Proactively prevent
incidents
A good crime prevention program uses perimeter barriers, building exteriors, and
interior controls to create: - ANSWER-Layers of protection
Employee involvement in crime prevention starts with... - ANSWER-new employee
orientation
Appearing professional, friendly, approachable and positive are the basis for your -
ANSWER-attitude
To make good decisions on the job, you must - ANSWER-take care of yourself on and
off the job
The best way to achieve enhanced customer service is by using what method to exceed
the expectations of the customeris a - ANSWER-multi-tiered approach
Customers value reliability and _____________________ - ANSWER-competence
Premise liability refers to the legal responsibility... - ANSWER-property owner owes to
persons on the property
What approach should be followed to determine appropriate protective measures and
security and safety for off-campus facilities - ANSWER-security inspections and risk
assessments
Healthcare organizations are perhaps at a greater risk for slip and fall due to -
ANSWER-medical conditions limit Mobility
What best describes the Broken Window Theory? - ANSWER-Neglect in an area
creates the impression that no one cares.
The four most common methods of patrol are: - ANSWER-Foot, K-9, Bicycle, and
Motorized
One of several advantages to foot patrol is - ANSWER-providing a visible deterrent to
crime.
, A major disadvantage to foot patrol is - ANSWER-the opportunity to socialize
excessively.
Covert and undercover investigations in the healthcare setting should - ANSWER-be
undertaken only when traditional methods of handling the situation have been tried or
examined
Assault, both simple and aggravated, occur most often: - ANSWER-Anytime
Which of the following is not an element needed for a crime to occur? - ANSWER-
Training
additional steps are necessary to sustain employee awareness and involvement in the
security effort. all of the following vehicles are used except - ANSWER-overhead paging
system announcements
When addressing workplace violence security officers are expected to do all of the
following except - ANSWER-respond and resolve immediately
When assessing security-sensitive areas an officer might consider all of the following
except - ANSWER-creating unobstructed passage for patients and visitors
Which of the following is not an activity an officer should engage in to reduce the threat
of workplace of violence? - ANSWER-Intervening quickly in resolving without involving
management
Which of the following steps would be least effective when treating a patient in potential
danger as a victim or witness to a crime - ANSWER-assign room without window
To provide security assistance regarding combative patients, all security staff should be
well trained in - ANSWER-Descalation techniques
Infants are most commonly abducted by - ANSWER-a stranger
Patients suffering from dementia require - ANSWER-particular attention to keep them
from wandering away
When conducting an intervention with a mental health patient hospital security should -
ANSWER-conduct the intervention in the privacy of the patient's room
When an urgent call is received and little or no information is known, officer should do
all of the following, except - ANSWER-maintain radio silence
What is the primary role of a security officer in crime prevention - ANSWER-reduce the
opportunity for a person to commit a crime