CHW EXAMINATION STUDY SET EXAM
2025 QUESTIONS AND ANSWERS
Community Health Worker (CHW) - ANS a trusted community member who understands the
people they serve on a deeply personal level, allowing them to address health disparities and
provide care beyond medical treatments
What titles are Community Health Workers also known as? - ANS Patient navigator, Patient
ambassador,
Community health aid, Promotores de salud, Coaches, Lay health advisors, Community health
representatives, Peer mentors, Peer navigators
What are the core values of CHW based on? - ANS history, unique role, and ongoing
development of the field
What are the core values of CHW? - ANS Access, Acceptance, Advocacy and Education,
Excellence, Learning, Partnership, Self-determination, Social justice, Strength, Trust, Unity
Community Health Worker is an umbrella term (T/F) - ANS True, includes community health
representatives, promotors, peers, and other workforce members who are frontline health
professionals that share life experience, trust, compassion, and cultural and value alignment
with the communities where they live and serve
Communication skills for CHW include (name at least 5) - ANS Conflict resolution, clear
written and oral communication, cultural understanding, nonverbal communication, active
listening, empathy, confident and accessible language, respectful information gathering,
assistance with promoting health literacy
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@COPYRIGHT FYNDLAY 2025/2026
, Maria is a community health worker who has recently learned that her community has a
growing population of people who speak Portuguese. Which of the following actions ensures
that Maria upholds the communication skills of a CHW for this community? (Multiple answers
possible)
A. Understand and connect with culturally diverse settings to understand patients and others
better
B. Incorporate the use of an interpreter and speak in the community member's preferred
language
C. Write using the most detailed medical terminology possible to ensure people can look up the
details later without you
D. Listen to the community, but make the final health care decisions when you disagree with a
person's beliefs, values, or decisions. - ANS A. Understand and connect with culturally
diverse settings to understand patients and others better
B. Incorporate the use of an interpreter and speak in the community member's preferred
language
Capacity Building Skills for CHW (name at least three) - ANS Problem and resource need
identification, partnership collaboration, informal and formal training, needs assessment,
leadership development, support group facilitation
Imani is a new CHW worker who has been assisting a community member in identifying the
best program for that member's family. Now that she is at the end of the interaction, which of
the following should she remember?
A. Imani's formal training experiences ensures she will always make the best choice for her
clients.
B. Imani's leadership skills mean she always knows the needs of the community she works with.
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C. Imani should always encourage and help clients solve problems themselves.
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, D. Imani is not a counselor, so she should never help facilitate support groups in any capacity. -
ANS C. Imani should always encourage and help clients solve problems themselves.
Teaching Abilities for CHWs (state at least 5) - ANS Participate in organizing resources and
data promotion, read and undestand work materials, work with advocacy groups, understand
the shifting policy landscape, speak up for others, utilize coping skills, ensure those being taught
are learning material fully
Demetrius is a CHW who is serving as an yoga instructor at a local community gym. After
noticing a discrepancy between those enrolling in the class and the demographics of the local
community, he conducts surveys of the local community. He soon realizes that a number of
community members faced financial concerns which prevented them from paying for exercise
mats. Demetrius applies for a grant and soon begins supplying free exercise mats for those
interested in joining the free yoga sessions. Which of the following highlights a teaching ability
skill that Demetrius did well as a CHW?
A. Conducted research and wrote grants for his organization, creating prestige
B. Through doing yoga in his personal time, he managed his stress and stayed healthy
C. Collaborated with local partnerships through use of the gym and other yoga programs
D. Spoke up for individuals and communities to overcome intimidation and other barriers -
ANS D. Spoke up for individuals and communities to overcome intimidation and other
barriers
Organizational Skills and Capacity for CHWs (name at least 3) - ANS Plan and set goals, plan
and set up training and related activities, effective time management and task prioritization,
contribute to a safe working environment.
Jamie conducts a workshop on ensuring HIPPAA guidelines are followed during the company's
initial intake process. Which of the following is something that Jamie should implement ahead
of the workshop? (Multiple answers possible)
A. Jamie should have a planned presentation to share with colleagues to make legislation easier
to understand
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B. Jamie should provide examples of proper documentation and reporting procedures.
@COPYRIGHT FYNDLAY 2025/2026
2025 QUESTIONS AND ANSWERS
Community Health Worker (CHW) - ANS a trusted community member who understands the
people they serve on a deeply personal level, allowing them to address health disparities and
provide care beyond medical treatments
What titles are Community Health Workers also known as? - ANS Patient navigator, Patient
ambassador,
Community health aid, Promotores de salud, Coaches, Lay health advisors, Community health
representatives, Peer mentors, Peer navigators
What are the core values of CHW based on? - ANS history, unique role, and ongoing
development of the field
What are the core values of CHW? - ANS Access, Acceptance, Advocacy and Education,
Excellence, Learning, Partnership, Self-determination, Social justice, Strength, Trust, Unity
Community Health Worker is an umbrella term (T/F) - ANS True, includes community health
representatives, promotors, peers, and other workforce members who are frontline health
professionals that share life experience, trust, compassion, and cultural and value alignment
with the communities where they live and serve
Communication skills for CHW include (name at least 5) - ANS Conflict resolution, clear
written and oral communication, cultural understanding, nonverbal communication, active
listening, empathy, confident and accessible language, respectful information gathering,
assistance with promoting health literacy
1Page
@COPYRIGHT FYNDLAY 2025/2026
, Maria is a community health worker who has recently learned that her community has a
growing population of people who speak Portuguese. Which of the following actions ensures
that Maria upholds the communication skills of a CHW for this community? (Multiple answers
possible)
A. Understand and connect with culturally diverse settings to understand patients and others
better
B. Incorporate the use of an interpreter and speak in the community member's preferred
language
C. Write using the most detailed medical terminology possible to ensure people can look up the
details later without you
D. Listen to the community, but make the final health care decisions when you disagree with a
person's beliefs, values, or decisions. - ANS A. Understand and connect with culturally
diverse settings to understand patients and others better
B. Incorporate the use of an interpreter and speak in the community member's preferred
language
Capacity Building Skills for CHW (name at least three) - ANS Problem and resource need
identification, partnership collaboration, informal and formal training, needs assessment,
leadership development, support group facilitation
Imani is a new CHW worker who has been assisting a community member in identifying the
best program for that member's family. Now that she is at the end of the interaction, which of
the following should she remember?
A. Imani's formal training experiences ensures she will always make the best choice for her
clients.
B. Imani's leadership skills mean she always knows the needs of the community she works with.
2
C. Imani should always encourage and help clients solve problems themselves.
Page
@COPYRIGHT FYNDLAY 2025/2026
, D. Imani is not a counselor, so she should never help facilitate support groups in any capacity. -
ANS C. Imani should always encourage and help clients solve problems themselves.
Teaching Abilities for CHWs (state at least 5) - ANS Participate in organizing resources and
data promotion, read and undestand work materials, work with advocacy groups, understand
the shifting policy landscape, speak up for others, utilize coping skills, ensure those being taught
are learning material fully
Demetrius is a CHW who is serving as an yoga instructor at a local community gym. After
noticing a discrepancy between those enrolling in the class and the demographics of the local
community, he conducts surveys of the local community. He soon realizes that a number of
community members faced financial concerns which prevented them from paying for exercise
mats. Demetrius applies for a grant and soon begins supplying free exercise mats for those
interested in joining the free yoga sessions. Which of the following highlights a teaching ability
skill that Demetrius did well as a CHW?
A. Conducted research and wrote grants for his organization, creating prestige
B. Through doing yoga in his personal time, he managed his stress and stayed healthy
C. Collaborated with local partnerships through use of the gym and other yoga programs
D. Spoke up for individuals and communities to overcome intimidation and other barriers -
ANS D. Spoke up for individuals and communities to overcome intimidation and other
barriers
Organizational Skills and Capacity for CHWs (name at least 3) - ANS Plan and set goals, plan
and set up training and related activities, effective time management and task prioritization,
contribute to a safe working environment.
Jamie conducts a workshop on ensuring HIPPAA guidelines are followed during the company's
initial intake process. Which of the following is something that Jamie should implement ahead
of the workshop? (Multiple answers possible)
A. Jamie should have a planned presentation to share with colleagues to make legislation easier
to understand
3
Page
B. Jamie should provide examples of proper documentation and reporting procedures.
@COPYRIGHT FYNDLAY 2025/2026
