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Exam (elaborations)

ITC 235 FINALS STUDY QUESTIONS WITH COMPLETE ANSWERS

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ITC 235 FINALS STUDY QUESTIONS WITH COMPLETE ANSWERS

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Which of the following terms describes the software layer that is responsible for
creating and running a VM on a host


Give this one a try later!


Hypervisor

,A user wants to adjust the number of horizontal and vertical pixels displayed on a
monitor screen.


What display setting will the user adjust?


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Resolution




What version of Windows 10 is a valid, in-place upgrade path for a computer that has
Windows 7 Starter edition on it?


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Windows 10 Home




What Windows utility is particularly useful in identifying software and hardware
bottlenecks, and provides the ability to monitor in real time?


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Performance Monitor




Jerry recently purchased a new iPad. He needs guidance on setting it up and wants to
find documentation to help with the setup.


Where can Jerry find detailed steps on how to connect to a network, configure email,

, update the OS, sync, and back up settings and data, as well as what to do when things
go wrong with his iPad or an iPhone.


Give this one a try later!


User guide for the device




Derek is working at the help desk when he receives a call from a client about an issue
with the company's email. The customer is very upset about the email issue. He is
complaining about the email service and the IT department in general.


What should Derek do to defuse the situation?


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Let the customer vent and then restart the conversation.




A user is attempting to launch a Windows utility from a command prompt but is
receiving a message stating the user must be an administrator in order to use the
utility.


Which of the following best explains the reason the user is receiving the message?


Give this one a try later!


The user must run the command using an elevated command prompt.




A smartphone user entered an incorrect on his phone several times in a row, which
locked the device.

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