PUBLIX DELI MANAGER TEST COMPREHENSIVE
GUIDE ACTUAL QUESTIONS AND WELL
DETAILED ANSWERS(100%PASS)
What is the 3-foot rule? - ✔✔✔ ANSWER-The requirement to store products at
least 3 feet from the building when stored outside and leave a 3 foot pathway
What are the rules for storing chemicals? - ✔✔✔ ANSWER-Chemicals should
be stored away from food products and supplies. If you cant, always store
the food products and supplies above the chemicals.
What is the 4-inch rule? - ✔✔✔ ANSWER-The requirement to keep 4 inches
between items and the wall
What does MSDS stand for? And what is Publix's variant of it? - ✔✔✔
ANSWER-Material Safety Data Sheet; SDS
What is the 6-inch rule? - ✔✔✔ ANSWER-The requirement that storage of
products must be at least 6 inches off of the floor
You should immediately clean the slicer after slicing what meats? - ✔✔✔
ANSWER- Salsalito
Oil and vinegar at the sub station gets what FIFO appropriately labeled top? -
✔✔✔ ANSWER-Green
What color code does Grease Cutter Positive have? - ✔✔✔ ANSWER-Yellow
,What portion size of corned beef does a Ruben sandwich get? - ✔✔✔
ANSWER-6 oz
What are the rules for food storage? - ✔✔✔ ANSWER-Store organic product
over all other products
Store cooked product over raw product
Beef over pork
Pork over chicken
What are the stickers we use for platters called? - ✔✔✔ ANSWER-Customer ID
stickers
What are you supposed to use to clean up a gasoline spill in case of an
emergency? - ✔✔✔ ANSWER-Cat litter
What container does cold pack tenders go in? - ✔✔✔ ANSWER-24 oz
microwaveable container
What does "PPE" stand for? - ✔✔✔ ANSWER-Personal Protective Equipment
What is one of the most important things as managers to do? - ✔✔✔ ANSWER-
Drive sales
What two chemicals cant be combined? (Can/ will cause permanent lung
damage) - ✔✔✔ ANSWER-Block Whitener and Q San
What chemical is kept separate from everything else? - ✔✔✔ ANSWER-Block
whitener
, When rotating in new stock, and to keep older stock in front, what method
are you using? - ✔✔✔ ANSWER-FIFO (First in, First out)
Which of the following is NOT one of the steps of BEST?
A.) Suggest two items to customer
B.) Take customer to the produce
C.) Be aware of your surroundings
D.) - ✔✔✔ ANSWER-**Erm look this one up
When dealing with a rude customer, what approach should you take? - ✔✔✔
ANSWER-CALM
What does CALM stand for? - ✔✔✔ ANSWER-C- Stay Calm
A- Apologize for the problem
L- Listen with empathy
M- Make it right
How often do you clean the cutting gloves? - ✔✔✔ ANSWER-Every 4 hours
What is the shelf life for the Ruben sauerkraut mixture in the cooler? - ✔✔✔
ANSWER-3 days
Which BH turkey is only one breast? - ✔✔✔ ANSWER-Salsalito
Which BH ham has the lowest sodium per serving? - ✔✔✔ ANSWER-Black
Forest Ham
GUIDE ACTUAL QUESTIONS AND WELL
DETAILED ANSWERS(100%PASS)
What is the 3-foot rule? - ✔✔✔ ANSWER-The requirement to store products at
least 3 feet from the building when stored outside and leave a 3 foot pathway
What are the rules for storing chemicals? - ✔✔✔ ANSWER-Chemicals should
be stored away from food products and supplies. If you cant, always store
the food products and supplies above the chemicals.
What is the 4-inch rule? - ✔✔✔ ANSWER-The requirement to keep 4 inches
between items and the wall
What does MSDS stand for? And what is Publix's variant of it? - ✔✔✔
ANSWER-Material Safety Data Sheet; SDS
What is the 6-inch rule? - ✔✔✔ ANSWER-The requirement that storage of
products must be at least 6 inches off of the floor
You should immediately clean the slicer after slicing what meats? - ✔✔✔
ANSWER- Salsalito
Oil and vinegar at the sub station gets what FIFO appropriately labeled top? -
✔✔✔ ANSWER-Green
What color code does Grease Cutter Positive have? - ✔✔✔ ANSWER-Yellow
,What portion size of corned beef does a Ruben sandwich get? - ✔✔✔
ANSWER-6 oz
What are the rules for food storage? - ✔✔✔ ANSWER-Store organic product
over all other products
Store cooked product over raw product
Beef over pork
Pork over chicken
What are the stickers we use for platters called? - ✔✔✔ ANSWER-Customer ID
stickers
What are you supposed to use to clean up a gasoline spill in case of an
emergency? - ✔✔✔ ANSWER-Cat litter
What container does cold pack tenders go in? - ✔✔✔ ANSWER-24 oz
microwaveable container
What does "PPE" stand for? - ✔✔✔ ANSWER-Personal Protective Equipment
What is one of the most important things as managers to do? - ✔✔✔ ANSWER-
Drive sales
What two chemicals cant be combined? (Can/ will cause permanent lung
damage) - ✔✔✔ ANSWER-Block Whitener and Q San
What chemical is kept separate from everything else? - ✔✔✔ ANSWER-Block
whitener
, When rotating in new stock, and to keep older stock in front, what method
are you using? - ✔✔✔ ANSWER-FIFO (First in, First out)
Which of the following is NOT one of the steps of BEST?
A.) Suggest two items to customer
B.) Take customer to the produce
C.) Be aware of your surroundings
D.) - ✔✔✔ ANSWER-**Erm look this one up
When dealing with a rude customer, what approach should you take? - ✔✔✔
ANSWER-CALM
What does CALM stand for? - ✔✔✔ ANSWER-C- Stay Calm
A- Apologize for the problem
L- Listen with empathy
M- Make it right
How often do you clean the cutting gloves? - ✔✔✔ ANSWER-Every 4 hours
What is the shelf life for the Ruben sauerkraut mixture in the cooler? - ✔✔✔
ANSWER-3 days
Which BH turkey is only one breast? - ✔✔✔ ANSWER-Salsalito
Which BH ham has the lowest sodium per serving? - ✔✔✔ ANSWER-Black
Forest Ham
