Comprehensive Questions
(Frequently Tested) with
Verified Answers Graded A+
According to the 1999 amended EEOC guidelines, under which circumstances, if any, are
employers liable for the acts of those who
work for them? - Answer: The employer knew, or should have known, about the behavior and
did nothing about it
According to the NFPA, approximately which percentage of fire fighters in the United States are
volunteers? - Answer: 70 percent
According to the NFPA, how many levels of fire officer are there? - Answer: 4
Although there are various forms of fire department staffing, most discussions divide fire
fighters into which two categories? - Answer: Career and volunteer
At the Fire Officer I level, emphasis is placed on accomplishing the department's goals and
objectives by working through
_____________ to achieve the desired results. - Answer: subordinates
Historically, how did the fire service originate in the United States? - Answer: As communities of
civilian volunteers
,Historically, what did a fire mark indicate? - Answer: The house was covered by insurance.
How many fire departments are there in the United States? - Answer: 29,816
In 2016, which percentage of fire department responses were fire calls? - Answer: 3.8
In general, which is the minimum level of fire officer certification for overall supervision of a
multiunit fire station? - Answer: II
In which city was the first volunteer fire company organized in the United States? - Answer:
Philadelphia
In which year was the first paid fire department in the United States formed? - Answer: 1679
Medium-range planning is performed __________ in advance. - Answer: 1 to 3 years
Most experts believe that span of control should extend to no more than _____ people. -
Answer: D. 5
Of the following chief officer titles, which is the lowest in rank? - Answer: Battalion chief
The Equal Employment Opportunity Act of 1972 applies to employers with a minimum of _____
employees. - Answer: 15
The first fire insurance companies were established soon after which fire? - Answer: Great Fire
of London
,The formal fire department organization considers a fire officer to be the representative of
whom? - Answer: The fire chief
The specific assignment of a task to an individual, making that person responsible for
completing the task and preventing duplication
of job assignments, best describes which management principle? - Answer: Division of labor
To which rank do fire fighters report directly? - Answer: Lieutenant
A discrepancy between what is going on and what should be occurring is often the first indicator
of: - Answer: an error.
According to Blake and Mouton, which type of management focuses on "what's right" rather
than "who's right"? - Answer: Team
According to Dr. James Reason, what is one of the two ways that holes appear in the layers of
defense? - Answer: Latent conditions
According to French and Raven, an incident commander directing resources on an incident is an
example of _____ power. - Answer: legitimate
According to French and Raven, which type of power is demonstrated when a fire fighter
complies with an order to avoid punishment? - Answer: Coercive
According to James Reason, unsafe acts committed by people who are in direct contact with the
situation or system are classified as
which type of failure? - Answer: Active
, According to NASA's definition, which term is defined as "the basis for choosing courses of
action of the situation both now and in the
future"? - Answer: Situational awareness
According to the Blake and Mouton Managerial Grid, what does country club management
demonstrate? - Answer: Low concern for results, high concern for people
Complete this principle of CRM: "Humans create technology; therefore: - Answer: it is fallible."
CRM advocates speaking directly, yet in a manner that does not: - Answer: challenge the
authority of a superior.
CRM was originally developed for which context? - Answer: The aviation industry
Dr. James Reason likened the multiple defensive layers of high-technology systems to: - Answer:
Swiss cheese.
Employee relations include all activities designed to: - Answer: maintain a rapport with the
employees.
For the purposes of task allocation, what should fire officers use to evaluate the strengths of an
individual? - Answer: Training exercises
For which task in the management of a highly-technical, complicated emergency incident is the
use of a democratic leadership style
advantageous? - Answer: Drafting the incident action plan
How do fire officers formally exercise leadership of a team? - Answer: Rank and authority