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PMP CERTIFICATION EXAM 2025; BRAND NEW
ACTUAL EXAM WITH VERIFIED ANSWERS
Total Quality Management (TQM) - correct-answer-A quality philosophy that
focuses on a proactive attitude toward quality with a detail toward statistical
analysis to document improvement.
Customer Satisfaction
Prevention over inspection
Continous Improvement
Management Responsibility - correct-answer-Modern quality managment
complements projects. Both disciplines recognize the importance of: (4)
Fishbone AKA cause/effect diagram - correct-answer-Tool you can use initially in a
project to evaluate what could potentially cause defects. You can use it during the
project to review symptoms to determine the real problem (continue to ask
questions until the root cause is determine)
Demings 14 principles of managment are generally seen as the founding basis for
total quality managment
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Points are:
1. be proactive, not reactive
2. Utilize leadership and accountability
3. Measure and strive for constant improvement - correct-answer-Who is W
Edward Deming ?
Conformance- company pay for quality in a proactive way, typically up front in the
planning area of a project ie - increase morale
Nonconformance - company pays for quality in a reactive way, on the back end -
decrease morale - decrease customer perception - correct-answer-Cost of
Conformance and nonconformance examples...
Design of Experiments - correct-answer-Key tool that is a statistical method or
tool, that helps identify which factors may influence specific variable of a product
or process under development or in production. It lets you change many factors at
once.
Quality Management Plan - correct-answer-Output that defines what standards to
work plus how to attain and test for the standards
Cost-Benefit Analysis - correct-answer-Key tool how to minimize rework and
maximize satisfaction and productivity
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Benchmarking - correct-answer-Key tool for comparing a product or service to
other standards
Accuracy deals with the alignment of a value with its target value. It deals with
how close the the measurement is to the target
Precision deals with consistency of the output- it deals with many of the outputs
meet the target - correct-answer-Difference between Precision and accuracy?
CMMI 6 SIGMA LEAN 6 Sigma Quality Function - correct-answer-Proprietary
Quality Management Methodolgies (4)
Upper Control Limit (UCL)
Lower Control Limit (LCL) - correct-answer-Represent the control points of the
proces. Typically the limits are set +/- 3 sigma
Upper/Lower Specification limits (USL/LSL) - correct-answer-Limits that are
customer established and can be inside or outside the control limits
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Pareto Diagram - correct-answer-A cumulative histogram you can use to see
where the key problems lie. You can see what is causing the most frequency of
problems plus a cumulative percentage of the problem
Team Mbr - responsible for quality of their own work
PM - responsible for quality standards on the project
Sr. Exe -responsible for the quality standards at the company - correct-answer-
What the Quality Responsiblity for:
Team Mbr
PM
Sr. Exe
6 Sigma - correct-answer-Modern Philosophy states that approx 99.999% of
everything a company creates or the process it executes are error-free
Continous Improvement (Kaizen) - correct-answer-Proactive stance to
development, one that makes improvement throughout a process
Gold Plating - correct-answer-Practice of providing more than what the customer
request
PMP CERTIFICATION EXAM 2025; BRAND NEW
ACTUAL EXAM WITH VERIFIED ANSWERS
Total Quality Management (TQM) - correct-answer-A quality philosophy that
focuses on a proactive attitude toward quality with a detail toward statistical
analysis to document improvement.
Customer Satisfaction
Prevention over inspection
Continous Improvement
Management Responsibility - correct-answer-Modern quality managment
complements projects. Both disciplines recognize the importance of: (4)
Fishbone AKA cause/effect diagram - correct-answer-Tool you can use initially in a
project to evaluate what could potentially cause defects. You can use it during the
project to review symptoms to determine the real problem (continue to ask
questions until the root cause is determine)
Demings 14 principles of managment are generally seen as the founding basis for
total quality managment
,2|Page
Points are:
1. be proactive, not reactive
2. Utilize leadership and accountability
3. Measure and strive for constant improvement - correct-answer-Who is W
Edward Deming ?
Conformance- company pay for quality in a proactive way, typically up front in the
planning area of a project ie - increase morale
Nonconformance - company pays for quality in a reactive way, on the back end -
decrease morale - decrease customer perception - correct-answer-Cost of
Conformance and nonconformance examples...
Design of Experiments - correct-answer-Key tool that is a statistical method or
tool, that helps identify which factors may influence specific variable of a product
or process under development or in production. It lets you change many factors at
once.
Quality Management Plan - correct-answer-Output that defines what standards to
work plus how to attain and test for the standards
Cost-Benefit Analysis - correct-answer-Key tool how to minimize rework and
maximize satisfaction and productivity
,3|Page
Benchmarking - correct-answer-Key tool for comparing a product or service to
other standards
Accuracy deals with the alignment of a value with its target value. It deals with
how close the the measurement is to the target
Precision deals with consistency of the output- it deals with many of the outputs
meet the target - correct-answer-Difference between Precision and accuracy?
CMMI 6 SIGMA LEAN 6 Sigma Quality Function - correct-answer-Proprietary
Quality Management Methodolgies (4)
Upper Control Limit (UCL)
Lower Control Limit (LCL) - correct-answer-Represent the control points of the
proces. Typically the limits are set +/- 3 sigma
Upper/Lower Specification limits (USL/LSL) - correct-answer-Limits that are
customer established and can be inside or outside the control limits
, 4|Page
Pareto Diagram - correct-answer-A cumulative histogram you can use to see
where the key problems lie. You can see what is causing the most frequency of
problems plus a cumulative percentage of the problem
Team Mbr - responsible for quality of their own work
PM - responsible for quality standards on the project
Sr. Exe -responsible for the quality standards at the company - correct-answer-
What the Quality Responsiblity for:
Team Mbr
PM
Sr. Exe
6 Sigma - correct-answer-Modern Philosophy states that approx 99.999% of
everything a company creates or the process it executes are error-free
Continous Improvement (Kaizen) - correct-answer-Proactive stance to
development, one that makes improvement throughout a process
Gold Plating - correct-answer-Practice of providing more than what the customer
request
