TEST BANK FOR INTERPERSONAL RELATIONSHIPS
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PROFESSIONAL COMMUNICATION SKILLS FOR NURS
rt rt rt rt
ES 9TH EDITION BY ELIZABETHC. ARNOLD, KATHLEEN
rt rt rt rt tr rt rt rt
UNDERMAN BOGGS rt
,Table of contents rt rt
PART I: Conceptual Foundations of Interpersonal Relationships and Professional Communication Skills
rt rt rt rt rt rt rt rt rt rt
1. Theory-Based Perspectives and Contemporary Dynamics rt rt rt rt
2. Professional Guides for Nursing Communication rt rt rt rt
3. Clinical Judgment and Ethical Decision Making
rt rt rt rt rt
4. Clarity and Safety in Communication
rt rt rt rt
PART II: Essential Communication Skills
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5. Developing Therapeutic Communication Skills
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6. Variation in Communication Styles
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7. Intercultural Communication rt
8. Therapeutic Communication in Groups rt rt rt
PART III: Therapeutic Interpersonal Relationship Skills
rt rt rt rt rt
,9. Self-Concept in Professional Interpersonal Relationships
rt rt rt rt
10. Developing Therapeutic Relationships rt rt
11. Bridges and Barriers in Therapeutic Relationships
rt rt rt rt rt
12. Communicating with Families rt rt
13. Resolving Conflicts Between Nurse and Client
rt rt rt rt rt
PART IV: Communicating to Foster Health Literacy and Health Promotion and Prevention of Disease A
rt rt rt rt rt rt rt rt rt rt rt rt rt rt
mong Diverse Populations
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14. Communicating to Encourage Health Literacy and Health Promotion and Prevention of Disease
rt rt rt rt rt rt rt rt rt rt rt
15. Health Teaching and Coaching
rt rt rt
16. Empowerment-Oriented Communication Strategies to Reduce Stress rt rt rt rt rt
PART V: Accommodating Clients with Special Communication Needs
rt rt rt rt rt rt rt
17. Communicating with Clients Experiencing Communication Deficitsrt rt rt rt rt
18. Communicating with Children rt rt
19. Communicating with Older Adults rt rt rt
20. Communicating with Clients in Crisis rt rt rt rt
21. Communicating with Clients and Families at End of Life rt rt rt rt rt rt rt rt
PART VI: Collaborative and Professional Communication
rt rt rt rt rt
22. Role Relationships and Interpersonal Communication
rt rt rt rt
23. Communicating with Other Health Professionals rt rt rt rt
24. Communicating for Continuity of Care rt rt rt rt
25. Documentation in an Electronic Era rt rt rt rt
26. Communication at the Point of Care: Application of e-Health Technologies
rt rt rt rt rt rt rt rt rt
Chapter 1: Theory Based Perspectives and Contemporary Dynamics
rt rt rt rt rt rt rt
, Arnold: Interpersonal Relationships, 9th Edition
rt rt rt rt
MULTIPLE CHOICE rt
1. When describing nursing to a group of nursing students, the nursing instructor lists all of the fol
rt rt rt rt rt rt rt rt rt rt rt rt rt rt rt rt
lowing characteristics of nursing except rt rt rt rt
a. historically nursing is as old as mankind. rt rt rt rt rt rt
b. nursing was originally practiced informally by religious orders dedicated to care of t
rt rt rt rt rt rt rt rt rt rt rt rt
he sick. rt
c. nursing was later practiced in the home by female caregivers with no formal e rt rt rt rt rt rt rt rt rt rt rt rt rt
ducation.
d. nursing has always been identifiable as a distinct occupation. rt rt rt rt rt rt rt rt
ANS: A rt
Historically, nursing is as old as mankind. Originally practiced informally by religious orders dedi
rt rt rt rt rt rt rt rt rt rt rt rt rt
cated to care of the sick and later in the home by female caregivers with no formal education, nu
rt rt rt rt rt rt rt rt rt rt rt rt rt rt rt rt rt rt
rsing was not identifiable as a distinct occupation until the 1854 Crimean war.
rt rt rt rt rt rt rt rt rt rt rt rt
There, Florence Nightingale’s Notes on Nursing introduced the world to the functional roles of professional
rt rt rt rt rt rt rt rt rt rt rt rt rt rt rt
nursing and the need for formal education. rt rt rt rt rt rt
DIF: Cognitive Level: Comprehension REF: p. 1 TOP: Step o
rt rt rt rt rt rt rt rt rt
f the Nursing Process: All phases
rt rt rt rt rt
MSC: Client Needs: Psychosocial Integrity
rt rt rt rt
2. The nursing profession’s first nurse researcher, who served as an early advocate for highquality ca
rt rt rt rt rt rt rt rt rt rt rt rt rt rt
re and used statistical data to document the need for handwashing in preventing infection, was
rt rt rt rt rt rt rt rt rt rt rt rt rt rt
a. Abraham Maslow. rt
b. Martha Rogers. rt
c. Hildegard Peplau. rt
d. Florence Nightingale. rt
ANS: D rt
An early advocate for high-
rt rt rt rt
quality care, Florence Nightingale’s use of statistical data to document the need for handwashin
rt rt rt rt rt rt rt rt rt rt rt rt rt
g in preventing infection marks her as the profession’s first nurse researcher.
rt rt rt rt rt rt rt rt rt rt rt
DIF: Cognitive Level: Knowledge REF: p. 1 TOP: Step of the
rt rt rt rt rt rt rt rt rt rt rt
Nursing Process: All phases rt rt rt
MSC: Client Needs: Management of Care
rt rt rt rt rt
3. Today, professional nursing education begins at the rt rt rt rt rt rt
a. undergraduate level. rt
b. graduate level. rt
rt rt rt rt
PROFESSIONAL COMMUNICATION SKILLS FOR NURS
rt rt rt rt
ES 9TH EDITION BY ELIZABETHC. ARNOLD, KATHLEEN
rt rt rt rt tr rt rt rt
UNDERMAN BOGGS rt
,Table of contents rt rt
PART I: Conceptual Foundations of Interpersonal Relationships and Professional Communication Skills
rt rt rt rt rt rt rt rt rt rt
1. Theory-Based Perspectives and Contemporary Dynamics rt rt rt rt
2. Professional Guides for Nursing Communication rt rt rt rt
3. Clinical Judgment and Ethical Decision Making
rt rt rt rt rt
4. Clarity and Safety in Communication
rt rt rt rt
PART II: Essential Communication Skills
rt rt rt rt
5. Developing Therapeutic Communication Skills
rt rt rt
6. Variation in Communication Styles
rt rt rt
7. Intercultural Communication rt
8. Therapeutic Communication in Groups rt rt rt
PART III: Therapeutic Interpersonal Relationship Skills
rt rt rt rt rt
,9. Self-Concept in Professional Interpersonal Relationships
rt rt rt rt
10. Developing Therapeutic Relationships rt rt
11. Bridges and Barriers in Therapeutic Relationships
rt rt rt rt rt
12. Communicating with Families rt rt
13. Resolving Conflicts Between Nurse and Client
rt rt rt rt rt
PART IV: Communicating to Foster Health Literacy and Health Promotion and Prevention of Disease A
rt rt rt rt rt rt rt rt rt rt rt rt rt rt
mong Diverse Populations
rt rt
14. Communicating to Encourage Health Literacy and Health Promotion and Prevention of Disease
rt rt rt rt rt rt rt rt rt rt rt
15. Health Teaching and Coaching
rt rt rt
16. Empowerment-Oriented Communication Strategies to Reduce Stress rt rt rt rt rt
PART V: Accommodating Clients with Special Communication Needs
rt rt rt rt rt rt rt
17. Communicating with Clients Experiencing Communication Deficitsrt rt rt rt rt
18. Communicating with Children rt rt
19. Communicating with Older Adults rt rt rt
20. Communicating with Clients in Crisis rt rt rt rt
21. Communicating with Clients and Families at End of Life rt rt rt rt rt rt rt rt
PART VI: Collaborative and Professional Communication
rt rt rt rt rt
22. Role Relationships and Interpersonal Communication
rt rt rt rt
23. Communicating with Other Health Professionals rt rt rt rt
24. Communicating for Continuity of Care rt rt rt rt
25. Documentation in an Electronic Era rt rt rt rt
26. Communication at the Point of Care: Application of e-Health Technologies
rt rt rt rt rt rt rt rt rt
Chapter 1: Theory Based Perspectives and Contemporary Dynamics
rt rt rt rt rt rt rt
, Arnold: Interpersonal Relationships, 9th Edition
rt rt rt rt
MULTIPLE CHOICE rt
1. When describing nursing to a group of nursing students, the nursing instructor lists all of the fol
rt rt rt rt rt rt rt rt rt rt rt rt rt rt rt rt
lowing characteristics of nursing except rt rt rt rt
a. historically nursing is as old as mankind. rt rt rt rt rt rt
b. nursing was originally practiced informally by religious orders dedicated to care of t
rt rt rt rt rt rt rt rt rt rt rt rt
he sick. rt
c. nursing was later practiced in the home by female caregivers with no formal e rt rt rt rt rt rt rt rt rt rt rt rt rt
ducation.
d. nursing has always been identifiable as a distinct occupation. rt rt rt rt rt rt rt rt
ANS: A rt
Historically, nursing is as old as mankind. Originally practiced informally by religious orders dedi
rt rt rt rt rt rt rt rt rt rt rt rt rt
cated to care of the sick and later in the home by female caregivers with no formal education, nu
rt rt rt rt rt rt rt rt rt rt rt rt rt rt rt rt rt rt
rsing was not identifiable as a distinct occupation until the 1854 Crimean war.
rt rt rt rt rt rt rt rt rt rt rt rt
There, Florence Nightingale’s Notes on Nursing introduced the world to the functional roles of professional
rt rt rt rt rt rt rt rt rt rt rt rt rt rt rt
nursing and the need for formal education. rt rt rt rt rt rt
DIF: Cognitive Level: Comprehension REF: p. 1 TOP: Step o
rt rt rt rt rt rt rt rt rt
f the Nursing Process: All phases
rt rt rt rt rt
MSC: Client Needs: Psychosocial Integrity
rt rt rt rt
2. The nursing profession’s first nurse researcher, who served as an early advocate for highquality ca
rt rt rt rt rt rt rt rt rt rt rt rt rt rt
re and used statistical data to document the need for handwashing in preventing infection, was
rt rt rt rt rt rt rt rt rt rt rt rt rt rt
a. Abraham Maslow. rt
b. Martha Rogers. rt
c. Hildegard Peplau. rt
d. Florence Nightingale. rt
ANS: D rt
An early advocate for high-
rt rt rt rt
quality care, Florence Nightingale’s use of statistical data to document the need for handwashin
rt rt rt rt rt rt rt rt rt rt rt rt rt
g in preventing infection marks her as the profession’s first nurse researcher.
rt rt rt rt rt rt rt rt rt rt rt
DIF: Cognitive Level: Knowledge REF: p. 1 TOP: Step of the
rt rt rt rt rt rt rt rt rt rt rt
Nursing Process: All phases rt rt rt
MSC: Client Needs: Management of Care
rt rt rt rt rt
3. Today, professional nursing education begins at the rt rt rt rt rt rt
a. undergraduate level. rt
b. graduate level. rt