Walmart Assessment Test
Save
Terms in this set (6)
"What is it about the One of your customers has just said to you, "This
service that you have not service here is horrible." You should say:
liked?"
A customer came to your department with an urgent
question. You promised here that
you would collect information about her question and
Ask your supervisor if you answer it by noon. It will take you at
can be late for the least 20 minutes to gather the information needed to
meeting. provide an answer. It is now 11:50
a.m. Your supervisor just scheduled a 30-minute
meeting to start at noon This meeting is
for all employees in your department. You decide to:
Terry, who has been an employee in your department
for about six months, can be
careless about safety. He hasn't been involved in any
serious accidents, but he's had many
Tell your supervisor that
near misses. Your supervisor asked you to introduce a
Terry has had many near
new employee, Susan, so the
misses and not much
department and to help with her training. Terry
experience.
overheard and offered to show Susan the
safety procedures. Your supervisor thought that would
be a great idea. What should you
do?
https://quizlet.com/1064625349/walmart-assessment-test-flash-cards/ 1/2