NHA-CertifiedMedical
AdministrativeAssistant(CMAA)
Study Guide AVTEC With Complete
Solutions Latest Update 2025
Computer Scheduling --PRECISE ANS-- Electronic
appointment book
Book Scheduling --PRECISE ANS-- Hard copy appointment
book
Wave Booking --PRECISE ANS-- Patients are scheduled at
the same time each hour to create short-term flexibility
each hour.
Modified Wave Booking --PRECISE ANS-- Wave booking
can be modified in a couple of different ways. One
example of this approach is to schedule two patients to
come at 9 a.m. and one patient at 9:30 a.m. This hourly
cycle is repeated throughout the day.
Double Booking --PRECISE ANS-- Two patients are
scheduled to come at the same time to see the same
physician.
, Stream/time-Specific Scheduling --PRECISE ANS--
Scheduling patients for specific times at regular intervals.
The amount of time allotted depends on the reason for
the visit.
Open Booking (tidal wave scheduling) --PRECISE ANS--
Patients are not scheduled for a specific time, but told to
come in at intermittent times. They are seen in the order
in which the arrive.
Cluster or Categorization Booking --PRECISE ANS--
Booking a number of patients who have specific needs
together at the same time of day.
Matrix --PRECISE ANS-- A grid with time slots blocked out
when physicians are unavailable or the office is closed.
Template --PRECISE ANS-- A document with a preset
format that is used as a starting point so that it does not
have e recreated each time.
Screening System --PRECISE ANS-- Procedures to
prioritize the urgency of a call to determine when the
patient should be seen.
AdministrativeAssistant(CMAA)
Study Guide AVTEC With Complete
Solutions Latest Update 2025
Computer Scheduling --PRECISE ANS-- Electronic
appointment book
Book Scheduling --PRECISE ANS-- Hard copy appointment
book
Wave Booking --PRECISE ANS-- Patients are scheduled at
the same time each hour to create short-term flexibility
each hour.
Modified Wave Booking --PRECISE ANS-- Wave booking
can be modified in a couple of different ways. One
example of this approach is to schedule two patients to
come at 9 a.m. and one patient at 9:30 a.m. This hourly
cycle is repeated throughout the day.
Double Booking --PRECISE ANS-- Two patients are
scheduled to come at the same time to see the same
physician.
, Stream/time-Specific Scheduling --PRECISE ANS--
Scheduling patients for specific times at regular intervals.
The amount of time allotted depends on the reason for
the visit.
Open Booking (tidal wave scheduling) --PRECISE ANS--
Patients are not scheduled for a specific time, but told to
come in at intermittent times. They are seen in the order
in which the arrive.
Cluster or Categorization Booking --PRECISE ANS--
Booking a number of patients who have specific needs
together at the same time of day.
Matrix --PRECISE ANS-- A grid with time slots blocked out
when physicians are unavailable or the office is closed.
Template --PRECISE ANS-- A document with a preset
format that is used as a starting point so that it does not
have e recreated each time.
Screening System --PRECISE ANS-- Procedures to
prioritize the urgency of a call to determine when the
patient should be seen.
