USPS SSA EXAM 2025 QUESTIONS AND
ANSWERS
Registered Mail - ANS First-Class and Priority service only.
Most secure service the post office offers.
$50,000 insurance and free tracking included.
International Shipping/Mailing Methods (5) - ANS Global Express Guaranteed (GXG)
Priority Mail Express International (PMEI)
Priority Mail International (PMI)
First Class Package International
First Class Mail International
Balloon Price - ANS - Applies to Retail Ground (all zones)
- Applies to Priority Mail (zones 1-4)
- Weighs under 20 pounds
- Measures more than 84" (but less than 108") in total length and girth.
Oversize Price - ANS - Applies to Retail Ground only
- More than 108" but less than 130" in total length and girth
Dimensional Weight Pricing - ANS - Applies to Priority Mail
- Addressed to zones 5-9
1 Copyright ©BRIGHSTARS ALL RIGHTS RESERVED 2025
,- Measures (L x W x H) over one cubic foot or 1,728 cubic inches
Parcel Return Service - ANS This allows customers to return merchandise to merchants
without having to pay postage (postage has already been prepaid by the merchant).
Priority Mail Express - ANS - Guaranteed 1-2 day delivery (domestic)
- Includes $100 insurance and free tracking
Priority Mail - ANS - 1-3 day delivery
- Includes tracking and $50 worth of insurance
- For domestic packages weighing up to 70 lbs and 108"
Domestic Mail - ANS Consists of items sent within the United States, its territories,
possessions, APO's, FPO's, DPO's, and the UN.
Mailing Services (6) - ANS Services for which USPS does not have to compete for business
(Market Dominant).
- First Class Mail
- Periodicals
- USPS Marketing Mail (EDDM)
- Media Mail
- Library Mail
- Extra Services
Shipping Services (6) - ANS Services where the USPS competes with other companies, such as
UPS and FedEx.
- Priority Mail Express
- Priority Mail
- First Class Package Service
2 Copyright ©BRIGHSTARS ALL RIGHTS RESERVED 2025
, - Retail Ground
- Parcel Return Service
- International Mail
S.O.L.E.R. - ANS Squarely face the person
Open your posture
Lean towards the sender
Eye contact
Relax while attending
First Class Package Service (Retail) - ANS 3-5 Days for delivery
Must weigh 13 oz. or less
Includes Tracking
Periodicals - ANS Items published at least 4 times a year from a known publisher.
USPS Marketing Mail (includes EDDM) - ANS Consists of printed matter, flyers, advertising,
catalogs, newsletters and small packages.
- Must contain at least 200 pieces or 50 pounds per mailing
Certified Mail Service - ANS - Provides customers with proof of mailing and the date and time
the item was delivered or delivery was attempted.
- Limited Tracking
- Legally Binding
Collect on Delivery (COD) - ANS - Used to mail merchandise for which the mailer has not yet
been paid.
- Articles are covered against loss, damage, rifling, and failure to remit fees.
- Indemnity coverage up to $1,000.
3 Copyright ©BRIGHSTARS ALL RIGHTS RESERVED 2025
ANSWERS
Registered Mail - ANS First-Class and Priority service only.
Most secure service the post office offers.
$50,000 insurance and free tracking included.
International Shipping/Mailing Methods (5) - ANS Global Express Guaranteed (GXG)
Priority Mail Express International (PMEI)
Priority Mail International (PMI)
First Class Package International
First Class Mail International
Balloon Price - ANS - Applies to Retail Ground (all zones)
- Applies to Priority Mail (zones 1-4)
- Weighs under 20 pounds
- Measures more than 84" (but less than 108") in total length and girth.
Oversize Price - ANS - Applies to Retail Ground only
- More than 108" but less than 130" in total length and girth
Dimensional Weight Pricing - ANS - Applies to Priority Mail
- Addressed to zones 5-9
1 Copyright ©BRIGHSTARS ALL RIGHTS RESERVED 2025
,- Measures (L x W x H) over one cubic foot or 1,728 cubic inches
Parcel Return Service - ANS This allows customers to return merchandise to merchants
without having to pay postage (postage has already been prepaid by the merchant).
Priority Mail Express - ANS - Guaranteed 1-2 day delivery (domestic)
- Includes $100 insurance and free tracking
Priority Mail - ANS - 1-3 day delivery
- Includes tracking and $50 worth of insurance
- For domestic packages weighing up to 70 lbs and 108"
Domestic Mail - ANS Consists of items sent within the United States, its territories,
possessions, APO's, FPO's, DPO's, and the UN.
Mailing Services (6) - ANS Services for which USPS does not have to compete for business
(Market Dominant).
- First Class Mail
- Periodicals
- USPS Marketing Mail (EDDM)
- Media Mail
- Library Mail
- Extra Services
Shipping Services (6) - ANS Services where the USPS competes with other companies, such as
UPS and FedEx.
- Priority Mail Express
- Priority Mail
- First Class Package Service
2 Copyright ©BRIGHSTARS ALL RIGHTS RESERVED 2025
, - Retail Ground
- Parcel Return Service
- International Mail
S.O.L.E.R. - ANS Squarely face the person
Open your posture
Lean towards the sender
Eye contact
Relax while attending
First Class Package Service (Retail) - ANS 3-5 Days for delivery
Must weigh 13 oz. or less
Includes Tracking
Periodicals - ANS Items published at least 4 times a year from a known publisher.
USPS Marketing Mail (includes EDDM) - ANS Consists of printed matter, flyers, advertising,
catalogs, newsletters and small packages.
- Must contain at least 200 pieces or 50 pounds per mailing
Certified Mail Service - ANS - Provides customers with proof of mailing and the date and time
the item was delivered or delivery was attempted.
- Limited Tracking
- Legally Binding
Collect on Delivery (COD) - ANS - Used to mail merchandise for which the mailer has not yet
been paid.
- Articles are covered against loss, damage, rifling, and failure to remit fees.
- Indemnity coverage up to $1,000.
3 Copyright ©BRIGHSTARS ALL RIGHTS RESERVED 2025
