WGU C483 Principles of Management Exam 430 Questions with
Verified Answers
A style of dealing with conflict involving cooperation on behalf of the other party
but not being assertive about one's own interests - CORRECT ANSWER
Accommodation
The expectation that employees will perform a job, take corrective action when
necessary, and report upward on the status and quality of their performance -
CORRECT ANSWER Accountability
Procedures used to verify accounting reports and statements - CORRECT ANSWER
Accounting audits
One firm buying another - CORRECT ANSWER Acquisition
A method of cost accounting designed to identify streams of activity and then to
allocate costs across particular business processes according to the amount of
time employees devote to particular activities - CORRECT ANSWER Activity-based
costing (ABC)
Companies that take the current industry structure and its evolution as givens,
and choose where to compete - CORRECT ANSWER Adapters
When a seemingly neutral employment practice has a disproportionately negative
effect on a protected group - CORRECT ANSWER Adverse impact
,Charging fees to advertise on a site - CORRECT ANSWER Advertising support
model
Emotional disagreement directed toward other people - CORRECT ANSWER
Affective conflict
Charging fees to direct site visitors to other companies' sites - CORRECT ANSWER
Affiliate model
Special efforts to recruit and hire qualified members of groups that have been
discriminated against in the past - CORRECT ANSWER Affirmative action
A frank and open-minded discussion of four basic questions aimed at continuous
improvement - CORRECT ANSWER After-action review
A human needs theory postulating that people have three basic sets of needs that
can operate simultaneously (Existence, Relatedness and Growth) - CORRECT
ANSWER Alderfer's ERG theory
The use of a neutral third party to resolve a labor dispute - CORRECT ANSWER
Arbitration
A managerial performance test in which candidates participate in a variety of
exercises and situations - CORRECT ANSWER Assessment center
,The values of the various items the corporation owns - CORRECT ANSWER Assets
A style in which the leader is true to himself or herself while leading - CORRECT
ANSWER Authentic leadership
The legitimate right to make decisions and to tell other people what to do -
CORRECT ANSWER Authority
A form of leadership in which the leader makes decisions on his or her own and
then announces those decisions to the group - CORRECT ANSWER Autocratic
leadership
Groups that control decisions about and execution of a complete range of tasks -
CORRECT ANSWER Autonomous work groups
A reaction to conflict that involves ignoring the problem by doing nothing at all or
deemphasizing the disagreement - CORRECT ANSWER Avoidance
Control system combining four sets of performance measures: financial, customer,
business process, and learning and growth - CORRECT ANSWER Balanced
scorecard
A report that shows the financial picture of a company at a given time and
itemizes assets, liabilities, and stockholders' equity - CORRECT ANSWER Balance
sheet
, Conditions that prevent new companies from entering an industry - CORRECT
ANSWER Barriers to entry
A leadership perspective that attempts to identify what good leaders do—that is,
what behaviors they exhibit - CORRECT ANSWER Behavioral approach
The process of comparing an organization's practices and technologies with those
of other companies - CORRECT ANSWER Benchmarking
Informal work on projects, other than those officially assigned, of employees' own
choosing and initiative - CORRECT ANSWER Bootlegging
Organization in which there are no barriers to information flow - CORRECT
ANSWER Boundaryless organization
Interacting with people in other groups, thus creating linkages between groups -
CORRECT ANSWER Boundary-spanning
A less-than-perfect form of rationality in which decision makers cannot be
perfectly rational because decisions are complex and complete information is
unavailable or cannot be fully processed - CORRECT ANSWER Bounded rationality
A process in which group members generate as many ideas about a problem as
they can; criticism is withheld until all ideas have been proposed - CORRECT
ANSWER Brainstorming
Verified Answers
A style of dealing with conflict involving cooperation on behalf of the other party
but not being assertive about one's own interests - CORRECT ANSWER
Accommodation
The expectation that employees will perform a job, take corrective action when
necessary, and report upward on the status and quality of their performance -
CORRECT ANSWER Accountability
Procedures used to verify accounting reports and statements - CORRECT ANSWER
Accounting audits
One firm buying another - CORRECT ANSWER Acquisition
A method of cost accounting designed to identify streams of activity and then to
allocate costs across particular business processes according to the amount of
time employees devote to particular activities - CORRECT ANSWER Activity-based
costing (ABC)
Companies that take the current industry structure and its evolution as givens,
and choose where to compete - CORRECT ANSWER Adapters
When a seemingly neutral employment practice has a disproportionately negative
effect on a protected group - CORRECT ANSWER Adverse impact
,Charging fees to advertise on a site - CORRECT ANSWER Advertising support
model
Emotional disagreement directed toward other people - CORRECT ANSWER
Affective conflict
Charging fees to direct site visitors to other companies' sites - CORRECT ANSWER
Affiliate model
Special efforts to recruit and hire qualified members of groups that have been
discriminated against in the past - CORRECT ANSWER Affirmative action
A frank and open-minded discussion of four basic questions aimed at continuous
improvement - CORRECT ANSWER After-action review
A human needs theory postulating that people have three basic sets of needs that
can operate simultaneously (Existence, Relatedness and Growth) - CORRECT
ANSWER Alderfer's ERG theory
The use of a neutral third party to resolve a labor dispute - CORRECT ANSWER
Arbitration
A managerial performance test in which candidates participate in a variety of
exercises and situations - CORRECT ANSWER Assessment center
,The values of the various items the corporation owns - CORRECT ANSWER Assets
A style in which the leader is true to himself or herself while leading - CORRECT
ANSWER Authentic leadership
The legitimate right to make decisions and to tell other people what to do -
CORRECT ANSWER Authority
A form of leadership in which the leader makes decisions on his or her own and
then announces those decisions to the group - CORRECT ANSWER Autocratic
leadership
Groups that control decisions about and execution of a complete range of tasks -
CORRECT ANSWER Autonomous work groups
A reaction to conflict that involves ignoring the problem by doing nothing at all or
deemphasizing the disagreement - CORRECT ANSWER Avoidance
Control system combining four sets of performance measures: financial, customer,
business process, and learning and growth - CORRECT ANSWER Balanced
scorecard
A report that shows the financial picture of a company at a given time and
itemizes assets, liabilities, and stockholders' equity - CORRECT ANSWER Balance
sheet
, Conditions that prevent new companies from entering an industry - CORRECT
ANSWER Barriers to entry
A leadership perspective that attempts to identify what good leaders do—that is,
what behaviors they exhibit - CORRECT ANSWER Behavioral approach
The process of comparing an organization's practices and technologies with those
of other companies - CORRECT ANSWER Benchmarking
Informal work on projects, other than those officially assigned, of employees' own
choosing and initiative - CORRECT ANSWER Bootlegging
Organization in which there are no barriers to information flow - CORRECT
ANSWER Boundaryless organization
Interacting with people in other groups, thus creating linkages between groups -
CORRECT ANSWER Boundary-spanning
A less-than-perfect form of rationality in which decision makers cannot be
perfectly rational because decisions are complex and complete information is
unavailable or cannot be fully processed - CORRECT ANSWER Bounded rationality
A process in which group members generate as many ideas about a problem as
they can; criticism is withheld until all ideas have been proposed - CORRECT
ANSWER Brainstorming
