HSPM MIDTERM EXAM QUESTIONS
AND ANSWERS ALL CORRECT
Work behaviors can be studied at these three levels in an organization - Answer-Group,
organizational, and individual
Which of the following is an important organizational behavior issue for health care
managers? - Answer-Professional autonomy of physicians
Which of the following statements best summarizes why human thinking is often not
rational? - Answer-Preconceptions filter our perceptions and understanding, and
automatic thinking limits reasoning.
Which of the following best describes how our automatic thinking processes affect our
deliberate thinking processes? - Answer-Automatic processing is unconscious, so we
seldom recognize its effects on deliberate thinking.
Which of the following statements about social categorization is incorrect? - Answer-
Social categorization requires extra effort to distinguish among social groups.
People with a growth mindset - Answer-believe their intelligence and abilities are
malleable and can be developed through learning, practice, and hard work.
One of the two important functions of a SWOT analysis is - Answer-to gather a
snapshot of how the organization is currently interacting with the market
Which of the following activities is part of strategy execution? - Answer-Monitoring and
control
The emergence of a market orientation where sustainable distinctive advantage is
based on __________ more effectively than competitors is creating profound changes
in the practice of health care marketing. - Answer-the ability of an organization to create,
communicate, and deliver customer lifetime value
What is the role of the manager in the strategic planning process? - Answer-All of these
are correct:
-To monitor their area of expertise in terms of market developments
-To provide input to the planning department and senior management on an ongoing
basis
AND ANSWERS ALL CORRECT
Work behaviors can be studied at these three levels in an organization - Answer-Group,
organizational, and individual
Which of the following is an important organizational behavior issue for health care
managers? - Answer-Professional autonomy of physicians
Which of the following statements best summarizes why human thinking is often not
rational? - Answer-Preconceptions filter our perceptions and understanding, and
automatic thinking limits reasoning.
Which of the following best describes how our automatic thinking processes affect our
deliberate thinking processes? - Answer-Automatic processing is unconscious, so we
seldom recognize its effects on deliberate thinking.
Which of the following statements about social categorization is incorrect? - Answer-
Social categorization requires extra effort to distinguish among social groups.
People with a growth mindset - Answer-believe their intelligence and abilities are
malleable and can be developed through learning, practice, and hard work.
One of the two important functions of a SWOT analysis is - Answer-to gather a
snapshot of how the organization is currently interacting with the market
Which of the following activities is part of strategy execution? - Answer-Monitoring and
control
The emergence of a market orientation where sustainable distinctive advantage is
based on __________ more effectively than competitors is creating profound changes
in the practice of health care marketing. - Answer-the ability of an organization to create,
communicate, and deliver customer lifetime value
What is the role of the manager in the strategic planning process? - Answer-All of these
are correct:
-To monitor their area of expertise in terms of market developments
-To provide input to the planning department and senior management on an ongoing
basis
