2025/2026 Exam Questions with 100% Rated
Answers Real Exam (Score A) University of
People
Hawthorne effect
increase in performance of individuals who are noticed, watched, and paid attention
to by researchers or supervisors
human factors psychology
branch of psychology that studies how workers interact with the tools of
work and how to design those tools to optimize workers' productivity, safety, and
health
immutable characteristics
traits that employers cannot use to discriminate in hiring, benefits, promotions,
or termination; these traits are fundamental to one's personal identity (e.g. skin color
and hair texture)
,industrial-organizational (I/O) psychology
field in psychology that applies scientific principles to
the study of work and the workplace
industrial psychology
branch of psychology that studies job characteristics, applicant characteristics,
and how to match them; also studies employee training and performance appraisal
job anylysis
determining and listing tasks associated with a particular job
job satisfaction
degree of pleasure that employees derive from their job
organizational culture
values, visions, hierarchies, norms and interactions between its employees; how
an organization is run, how it operates, and how it makes decisions
organizational psychology
,branch of psychology that studies the interactions between people working
in organizations and the effects of those interactions on productivity
performance appraisal
evaluation of an employee's success or lack of success at performing the duties of
the job
procedural justice
fairness by which means are used to achieve results in an organization
scientific management
theory of management that analyzed and synthesized workflows with the main
objective of improving economic efficiency, especially labor productivity
sexual harassment
sexually-based behavior that is knowingly unwanted and has an adverse effect of a
person's employment status, interferes with a person's job performance, or creates a
hostile or
intimidating work environment
, Telecummuting
employees' ability to set their own hours allowing them to work from home at different
parts of the day
Theory X
assumes workers are inherently lazy and unproductive; managers must have control
and use
punishments
Theory y
assumes workers are people who seek to work hard and productively; managers and
workers
can find creative solutions to problems; workers do not need to be controlled and
punished
Transactional Leadership Style
characteristic of leaders who focus on supervision and organizational
goals achieved through a system of rewards and punishments; maintenance of the
organizational status
quo