Phoenix Fire Department Recruit Study Guide Packet 2023
1. Who is the Phoenix Fire Chief? Mike Duran (pg. 3)
2. Who is IAFF Local 493 President? Bryan Willingham (pg. 3)
3. What are the five most important focus Safety
areas for a Phoenix Firefighter? Professionalism
Teamwork
Respect
Personal Development (pg. 3)
4. Phoenix Fire Department mission state- The Phoenix Fire Department is committed
ment? to providing the highest level of customer
service and resources to our community and
members. We save lives and protect property
through fire suppression, emergency med-
ical and transportation services, all-hazards
incident management, and community risk
reduction efforts. (pg. 4)
5. Phoenix Fire Department vision state- As an innovative and data-driven leader in
ment? the International Fire Service, the Phoenix
Fire Department will continue to evolve with
the modern world. We remain committed to
delivering customer service excellence to our
communities through pride and profession-
alism. We will honor our diversity and inclu-
sion while striving to improve the well-being
of our Fire Department family, respecting our
past while planning for the future. (pg. 4)
6. Phoenix Fire Department motto? Prevent Harm, Survive and Be Nice (pg. 4)
7. 1886 (pg. 5)
, Phoenix Fire Department Recruit Study Guide Packet 2023
When was the Phoenix Fire Department
Established?
8. How many organizational values are 10 (pg. 6)
there for the Phoenix Fire Department?
9. What are the Phoenix Fire Department Pride and Ownership
organizational values? (Give 3) Customer Service Excellence
Teamwork
Communication
Integrity and Professionalism
Diversity and Inclusion
Safety and Prevention
Total Wellness
Honor and Respect
Progressive and Innovative (pg. 6)
10. The Phoenix Fire Department incorpo- Safety
rates many values which include? (Give 3) Service Excellence
Integrity
Professionalism
Communication
Teamwork
Respect (pg. 8)
11. How many cornerstones does the 6 (pg. 8-11)
Phoenix Fire Department have?
12. What is cornerstone 1? Make the Commitment (pg. 8)
13. What is cornerstone 2? Be Accountable (pg. 9)
14. What is cornerstone 3? Be Self-Disciplined (pg. 9-10)
, Phoenix Fire Department Recruit Study Guide Packet 2023
15. What is cornerstone 4? Be a Responsible Leader (pg. 10)
16. What is cornerstone 5? Maintain a Positive Environment (pg. 11)
17. What is cornerstone 6? The RBO Process (pg. 11-12)
18. 4 behaviors practiced by all Phoenix Fire Consideration
Department member? Discretion
Acceptance
Unity (pg. 11)
19. What Does RBO mean? Relationships By Objective (pg. 11)
20. What is the PFD WAY? The PFD WAY is the philosophy of the Phoenix
Fire Department and describes what is ex-
pected of every member regardless of rank
(pg.8)
21. The Phoenix Fire department highest pri- Service Excellence (pg. 13)
ority is?
22. Phoenix Firefighters operate in a safety pre-Incident, Incident, and Post-Incident
cycle that has 3 specific stages. What are (pg. 13)
they?
23. We will risk our lives a little, in a calculated Savable property (pg. 14)
manner, to save
24. We will risk our lives a lot, in a calculated Savable lives (pg. 14)
manner, to save
25. We will not risk our lives at all, for lives or Already Lost (pg. 14)
property that are
1. Who is the Phoenix Fire Chief? Mike Duran (pg. 3)
2. Who is IAFF Local 493 President? Bryan Willingham (pg. 3)
3. What are the five most important focus Safety
areas for a Phoenix Firefighter? Professionalism
Teamwork
Respect
Personal Development (pg. 3)
4. Phoenix Fire Department mission state- The Phoenix Fire Department is committed
ment? to providing the highest level of customer
service and resources to our community and
members. We save lives and protect property
through fire suppression, emergency med-
ical and transportation services, all-hazards
incident management, and community risk
reduction efforts. (pg. 4)
5. Phoenix Fire Department vision state- As an innovative and data-driven leader in
ment? the International Fire Service, the Phoenix
Fire Department will continue to evolve with
the modern world. We remain committed to
delivering customer service excellence to our
communities through pride and profession-
alism. We will honor our diversity and inclu-
sion while striving to improve the well-being
of our Fire Department family, respecting our
past while planning for the future. (pg. 4)
6. Phoenix Fire Department motto? Prevent Harm, Survive and Be Nice (pg. 4)
7. 1886 (pg. 5)
, Phoenix Fire Department Recruit Study Guide Packet 2023
When was the Phoenix Fire Department
Established?
8. How many organizational values are 10 (pg. 6)
there for the Phoenix Fire Department?
9. What are the Phoenix Fire Department Pride and Ownership
organizational values? (Give 3) Customer Service Excellence
Teamwork
Communication
Integrity and Professionalism
Diversity and Inclusion
Safety and Prevention
Total Wellness
Honor and Respect
Progressive and Innovative (pg. 6)
10. The Phoenix Fire Department incorpo- Safety
rates many values which include? (Give 3) Service Excellence
Integrity
Professionalism
Communication
Teamwork
Respect (pg. 8)
11. How many cornerstones does the 6 (pg. 8-11)
Phoenix Fire Department have?
12. What is cornerstone 1? Make the Commitment (pg. 8)
13. What is cornerstone 2? Be Accountable (pg. 9)
14. What is cornerstone 3? Be Self-Disciplined (pg. 9-10)
, Phoenix Fire Department Recruit Study Guide Packet 2023
15. What is cornerstone 4? Be a Responsible Leader (pg. 10)
16. What is cornerstone 5? Maintain a Positive Environment (pg. 11)
17. What is cornerstone 6? The RBO Process (pg. 11-12)
18. 4 behaviors practiced by all Phoenix Fire Consideration
Department member? Discretion
Acceptance
Unity (pg. 11)
19. What Does RBO mean? Relationships By Objective (pg. 11)
20. What is the PFD WAY? The PFD WAY is the philosophy of the Phoenix
Fire Department and describes what is ex-
pected of every member regardless of rank
(pg.8)
21. The Phoenix Fire department highest pri- Service Excellence (pg. 13)
ority is?
22. Phoenix Firefighters operate in a safety pre-Incident, Incident, and Post-Incident
cycle that has 3 specific stages. What are (pg. 13)
they?
23. We will risk our lives a little, in a calculated Savable property (pg. 14)
manner, to save
24. We will risk our lives a lot, in a calculated Savable lives (pg. 14)
manner, to save
25. We will not risk our lives at all, for lives or Already Lost (pg. 14)
property that are
