u u u u u u u u u u
ition Lee J. Krajewski and Manoj K. Malhotra All Chapters 1-15
u u u u u u u u u u
1
Copyrightu©u2022uPearsonuEducation,uInc.
,TABLEuOFuCONTENT
1. UsinguOperationsutouCreateuValue
o SupplementuA:uDecisionuMaking
PARTu1:uMANAGINGuPROCESSES
2. ProcessuStrategyuanduAnalysis
3. QualityuanduPerformance
4. LeanuSystems
5. CapacityuPlanning
o SupplementuB:uWaitinguLines
6. ConstraintuManagement
7. ProjectuManagement
PARTu2:uMANAGINGuCUSTOMERuDEMAND
8. Forecasting
9. InventoryuManagement
o SupplementuC:uSpecialuInventoryuModels
10. OperationsuPlanninguanduScheduling
o SupplementuD:uLinearuProgramming
11. ResourceuPlanning
PARTu3:uMANAGINGuSUPPLYuCHAINS
12. SupplyuChainuDesign
13. SupplyuChainuLogisticuNetworks
14. SupplyuChainuIntegration
15. SupplyuChainuSustainability
2
Copyrightu©u2022uPearsonuEducation,uInc.
,TEST BANK FOR
u u
OperationsuManagementuProcessesuanduSupplyuChains,u13thueditionuKrajewski
Chapteru1-15
Chapteru1
3
Copyrightu©u2022uPearsonuEducation,uInc.
, 1.1 RoleuofuOperationsuinuanuOrganization
1) Operationsumanagementurefersutoutheudirectionuanducontroluofuinputsuthatutransformuprocessesuint
ouproductsuanduservices.
Answer:u u TRUE
Difficulty:u u Easy
Keywords:u u operationsumanagement,uinputs,uprocess,utransformation
LearninguOutcome:u DiscussuoperationsuanduoperationsumanagementuasuaucompetitiveuadvantageuforutheuorganizationuA
ACSB:u ApplicationuofuKnowledge
LearninguObjective:u u Describeutheuroleuofuoperationsuinuanuorganizationuanduitsuhistoricaluevolutionuoverutime.
2) Anuoperationuisuaugroupuofuresourcesuperformingualluorupartuofuoneuorumoreuprocesse
s.uAnswer:u TRUE
Difficulty:u u Easy
Keywords:u u operationsumanagement,uinputs,uprocess,utransformation
LearninguOutcome:u DiscussuoperationsuanduoperationsumanagementuasuaucompetitiveuadvantageuforutheuorganizationuA
ACSB:u ApplicationuofuKnowledge
LearninguObjective:u u Describeutheuroleuofuoperationsuinuanuorganizationuanduitsuhistoricaluevolutionuoverutime.
3) TheuthreeumainulineufunctionsuofuanyubusinessuincludeuOperations,uFinanceuanduMarketin
g.uAnswer:u TRUE
Difficulty:u u Easy
Keywords:u u operations,ufinance,umarketing
LearninguOutcome:u DiscussuoperationsuanduoperationsumanagementuasuaucompetitiveuadvantageuforutheuorganizationuA
ACSB:u ApplicationuofuKnowledge
LearninguObjective:u u Describeutheuroleuofuoperationsuinuanuorganizationuanduitsuhistoricaluevolutionuoverutime.
4) Theuscopeuofusupplyuchainumanagementuisurestrictedutoutheusynchronizationuofutheuprocessuamongut
heuvariousubusinessufunctionsuwithinutheufirm.
Answer:u u FALSE
Difficulty:u u Easy
Keywords:u u supplyuchainumanagement,uprocesses
LearninguOutcome:u Discussuoperationsuanduoperationsumanagementuasuaucompetitiveuadvantageuforutheuorganizati
onuAACSB:u ApplicationuofuKnowledge
LearninguObjective:u u Describeutheuroleuofuoperationsuinuanuorganizationuanduitsuhistoricaluevolutionuoverutime.
5) RegardlessuofuhowudepartmentsulikeuAccounting,uEngineering,uFinance,uanduMarketingufunctionuinua
nuorganization,utheyuareuallulinkedutogetheruthrough:
A) management.
B) processes.
C) customers.
D) stakeholders.uA
nswer:u BuDifficulty:
u Moderate
4
Copyrightu©u2022uPearsonuEducation,uInc.