NAHQ CPHQ PRACTICE TEST |COMPLETE AND DETAILED
QUESTIONS AND ANSWERS| REAL EXAM QNA | 2025 LATEST
UPDATED 100% RATED CORRECT | 100% VERFIED | ALREADY
GRADED A+|GUARANTEED TO PASS!!
For a continuous quality improvement team to be successful, who must be included
on the team? - (answer)person preforming the process
When examining the relationship between staff and patient outcomes, which of the
following is the most appropriate to assess? - (answer)patient safety data and
overtime data
Which of the following adverse events is NOT considered a sentinel event? -
(answer)suicide threat by a patient in a confined 24-hour care setting
Which of the following is always true regarding a sentinel event? - (answer)The
occurrence requires an immediate investigative response
,A valid data collection tool should incorporate - (answer)the definition of data
elements
A review was conducted following a postoperative surgical infection rate increase.
The following information was obtained about four physicians: Which of the
following should be done next? - (answer)Initiate peer review with physician C
A healthcare quality professional is attempting to refine the differences between an
organization's objectives and the stakeholder needs. Which of the following tools is
most appropriate? - (answer)gap analysis
Which of the following is the best example of use of human factors engineering? -
(answer)designing products to prevent tubing misconnections
The success of a performance improvement program will be most influenced by
the - (answer)culture of the organization
The best reason to evaluate team meetings is to - (answer)assess progress
,A facility is becoming part of a healthcare network. Which of the following
employee education programs is most important? - (answer)organizational change
A hospice agency conducted a satisfaction survey of all 200 patients currently
receiving pain management services. When asked if they were satisfied with their
pain management, 170 patients said yes, and 30 said no. A target satisfaction rate
of 90% has been set. In this situation, a healthcare quality professional should -
(answer)review all dissatisfied responses for similarities.
The evolution of quality improvement in healthcare has shifted the primary focus
from performance of individuals to the performance of the - (answer)organization's
systems
A hospital has recently moved to a paperless system. It is noted that some data is
missing from the obstetrics delivery record. A healthcare quality professional
should recommend - (answer)evaluating the computerized data entry process
, A staff member reports that a colon perforation occurred during a colonoscopy.
Which of the following is a healthcare quality professional's next step? -
(answer)Refer the case for peer review
A 69-year-old female admitted for hip replacement is taken to surgery. The patient
is identified, the surgical site is marked incorrectly, and equipment/x-rays are
present. A near miss was most likely identified as a result of - (answer)a surgical
team 'time-out.'
A quality improvement manager must decide how to present data that demonstrates
the relationship between two process characteristics. Which of the following data
display techniques is most appropriate? - (answer)scatter diagram
The clinical competency of a physician is determined by - (answer)a committee of
peers.
When conducting a sentinel event review, a root cause analysis - (answer)identifies
gaps in patient care processes.
QUESTIONS AND ANSWERS| REAL EXAM QNA | 2025 LATEST
UPDATED 100% RATED CORRECT | 100% VERFIED | ALREADY
GRADED A+|GUARANTEED TO PASS!!
For a continuous quality improvement team to be successful, who must be included
on the team? - (answer)person preforming the process
When examining the relationship between staff and patient outcomes, which of the
following is the most appropriate to assess? - (answer)patient safety data and
overtime data
Which of the following adverse events is NOT considered a sentinel event? -
(answer)suicide threat by a patient in a confined 24-hour care setting
Which of the following is always true regarding a sentinel event? - (answer)The
occurrence requires an immediate investigative response
,A valid data collection tool should incorporate - (answer)the definition of data
elements
A review was conducted following a postoperative surgical infection rate increase.
The following information was obtained about four physicians: Which of the
following should be done next? - (answer)Initiate peer review with physician C
A healthcare quality professional is attempting to refine the differences between an
organization's objectives and the stakeholder needs. Which of the following tools is
most appropriate? - (answer)gap analysis
Which of the following is the best example of use of human factors engineering? -
(answer)designing products to prevent tubing misconnections
The success of a performance improvement program will be most influenced by
the - (answer)culture of the organization
The best reason to evaluate team meetings is to - (answer)assess progress
,A facility is becoming part of a healthcare network. Which of the following
employee education programs is most important? - (answer)organizational change
A hospice agency conducted a satisfaction survey of all 200 patients currently
receiving pain management services. When asked if they were satisfied with their
pain management, 170 patients said yes, and 30 said no. A target satisfaction rate
of 90% has been set. In this situation, a healthcare quality professional should -
(answer)review all dissatisfied responses for similarities.
The evolution of quality improvement in healthcare has shifted the primary focus
from performance of individuals to the performance of the - (answer)organization's
systems
A hospital has recently moved to a paperless system. It is noted that some data is
missing from the obstetrics delivery record. A healthcare quality professional
should recommend - (answer)evaluating the computerized data entry process
, A staff member reports that a colon perforation occurred during a colonoscopy.
Which of the following is a healthcare quality professional's next step? -
(answer)Refer the case for peer review
A 69-year-old female admitted for hip replacement is taken to surgery. The patient
is identified, the surgical site is marked incorrectly, and equipment/x-rays are
present. A near miss was most likely identified as a result of - (answer)a surgical
team 'time-out.'
A quality improvement manager must decide how to present data that demonstrates
the relationship between two process characteristics. Which of the following data
display techniques is most appropriate? - (answer)scatter diagram
The clinical competency of a physician is determined by - (answer)a committee of
peers.
When conducting a sentinel event review, a root cause analysis - (answer)identifies
gaps in patient care processes.
