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A.2.2 Pro Domain 2: Software Test Verified

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You work at a computer repair store. You want to use the RAID feature on the motherboard to configure two RAID arrays. You have installed five new SATA hard drives on the computer. You have installed Windows on the first drive, and you want to use the other four drives for your RAID arrays. In this lab, your task is to: > Configure the SATA to support the RAID mode. ~ Use F2 or the Delete keys to enter the systems BIOS settings. > Using two disks, create a striped raid volume named LD1 (Logical Disk 1). Use all of the space on the two disks. > Using two disks, create a mirrored raid volume named LD2 (Logical Disk 2). > Use all of the space on the two disks.

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Uploaded on
August 2, 2025
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Written in
2025/2026
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A.2.2 Pro Domain 2: Software Test
Verified
You work at a computer repair store. You want to use the RAID feature on the motherboard to configure
two RAID arrays. You have installed five new SATA hard drives on the computer. You have installed
Windows on the first drive, and you want to use the other four drives for your RAID arrays.



In this lab, your task is to:



> Configure the SATA to support the RAID mode.

~ Use F2 or the Delete keys to enter the systems BIOS settings.

> Using two disks, create a striped raid volume named LD1 (Logical Disk 1). Use all of the space on the
two disks.

> Using two disks, create a mirrored raid volume named LD2 (Logical Disk 2).

> Use all of the space on the two disks.



If you miss the keystrokes for entering the BIOS or RAID configuration utility, select Send Ctrl + Alt + Del
at the bottom of the screen to restart the computer. - Answer Configure RAID for the SATA drive mode.

> On the computer, select the power button to turn the computer on.

> When you see the BIOS load screen, press Delete or F2 to enter the BIOS.

> From the left pane, expand and select System Configuration > SATA Operation.

> From the right pane, select RAID On.

> Select Apply.

> Select Exit and then (when prompted) press CTRL + I (i) to enter the RAID Configuration Utility.



Define a striped array using the name LD1.

> With Create RAID Volume highlighted, press Enter.

> In the Name field, enter LD1.

> Press the TAB key to highlight RAID Level.

> Use the up and down arrow keys to select RAID0 (Stripe).

,> Press the TAB key to highlight Select Disks.

> Press Enter to view the available disks.

> Use the arrow keys to highlight ID 1 and then press the space bar to select the disk.

> Use the arrow keys to highlight ID 2 and then press the space bar to select the disk.

> Press Enter.

> Press the TAB key to highlight Create Volume and then press Enter.

> Press Y to create the RAID array.



Define a mirrored array using the name LD2.

> With Create RAID Volume highlighted, press Enter.

> In the Name field, enter LD2.

> Press the TAB key to highlight RAID Level.

> Use the up and down arrow keys to select RAID1 (Mirror).

> Press the TAB key to highlight Select Disks.

> Press Enter to view the available disks.Use the arrow keys to highlight ID 1 and then press the space
bar to select the disk.

> Use the arrow keys to highlight ID 2 and then press the space bar to select the disk.

> Press Enter.

> Press the TAB key to highlight Create Volume and then press Enter.

> Press Y to create the RAID array.



You are one of the IT administrators for a corporate network. Your manager (Melanie) has been working
on a help desk ticket that was created by the marketing manager (Elijah). Your manager has now asked
you to complete the remaining requirements for this ticket.



In this lab, your task is to:



> Open Issue Trax and the open ticket.

> Assign the ticket to yourself (Me).

> Resolve the remaining issues using the information found in the open ticket.

,> Add a comment to the ticket indicating that it has been resolved.

> Close the ticket. - Answer From ITAdmin, review the help desk ticket.

> From the taskbar, select Issue Trax.

> Maximize the window for better viewing.

> Select ticket #11.

>Using the Assignee dropdown list, assign the ticket to Me (yourself).

> From the open ticket, determine the remaining tasks that need to be completed.

> Leave the ticket maximized so you can see the details.



Configure the integrated NIC for PXE boot.

> From the top left, select Floor 1.

> Under Building A, select Floor 2.

> Under Marketing Group C, select Hardware.

> On the computer, select the power button and, while the computer is starting, press F2 to enter the
Setup Utility.

> Expand System Configuration.

> Select Integrated NIC.

> Select Enabled w/PXE.

> Select Apply.

> From the left pane, under General, select Boot Sequence.

> Make sure that Onboard NIC has a check mark.

> Select Exit.



Boot the computer and install the Window 10 image.

> From the Windows Boot Manager, press Enter to select the Windows 10 (x64) image.

> View the image being downloaded.

> After the image is downloaded, verify that the computer boots to Windows 10.



Add a comment to the ticket and close the ticket.

, > From the top left, select Floor 2.

> Under Building A, select Floor 1.

> Under IT Administration, select ITAdmin.

> In the New Comment field of the open ticket, enter a comment of your choice to indicate that the OS
has been installed.

> Select + (the plus sign) to add the comment.

> From the top of the ticket, select Closed.

> Close Issue Trax.



You are the IT administrator for a small corporate network. You are configuring Windows Update on the
Marketing6 workstation.



In this lab, your task is to:



> Set the active hours of Marketing6 to 6:00 a.m. to 11:00 p.m.

> Configure Windows Update options to receive updates for other Microsoft products when you update
Windows. - Answer Access Windows Update.

> Right-click Start and select Settings.

> Maximize the window for easier viewing.

> Select Update & Security.



Enable and configure the active hours of the computer.

> Under Update status, select Change active hours.

> Slide the button to turn on Automatically adjust active hours for this device based on activity.

> Select Change.

> Set the Start time to 6:00 a.m.Select the checkmark.

> Set the End time to 11:00 p.m.

> Select the checkmark.

> Select Save.
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