MIS 304 FINAL EXAM STUDY GUIDE
Business Functions - Answer -Marketing
Sales
Supply chain management
Accounting/Finance
Human Resources
Standard Processes - Answer -Order-to-Cash
Procure-to-pay
make-to-stock
make-to-order
order-to-cash - Answer -process of selling good/service and collecting revenue for it
procure-to-pay - Answer -orderings goods/service and paying for them
make-to-stock + make-to-order - Answer -process of manufacturing goods, either
based on forecasts or based on orders
Functional areas in Order-to-cash - Answer -marketing and sales
accounting and finance
manufacturing and operations
core business processes in order-to-cash - Answer -create customer record
credit check
create order
allocate stock
pick,pack,ship
prepare/send invoice
collect payment
core business processes in procure-to-pay - Answer -negotiate price and terms
issue purchase order
receive goods
receive invoice
settle payment
functional areas in procure-to-pay - Answer -supply chain management
accounting and finance
manufacturing and operations
core business processes in make to stock - Answer -procure inputs
schedule production
production
quality control
, stock product
core business processes in make to order - Answer -process sales order
design/engineer product
procure inputs
schedule production
production
quality control
ship product
core value chain activities - Answer -inbound logistics
operations & manufacturing
outbound logistics
marketing & sales
Customer service
Supporting value chain activities - Answer -Administration
Firm Infrastructure
Human Resources
Tech Development
Procurement
value systems - Answer -Connecting multiple organizational value chains
importance of information systems in a value chain - Answer -integration makes things
better
-information adds "value" to the supply chain
what happens when you shop at amazon? - Answer -1.customer record created
2. credit check
3. create order
4. allocate stock
5. pick, pack, and ship
6. prepare and send invoice
7. collect payment
types of enterprise systems - Answer -stand alone systems
proprietary systems
Legacy Systems
stand-alone applications (enterprise system) - Answer --not designed to communicate
with other system
-variety of computing hardware platforms
-enable departments to conduct daily business activities
-not helpful for other areas in the firm
Business Functions - Answer -Marketing
Sales
Supply chain management
Accounting/Finance
Human Resources
Standard Processes - Answer -Order-to-Cash
Procure-to-pay
make-to-stock
make-to-order
order-to-cash - Answer -process of selling good/service and collecting revenue for it
procure-to-pay - Answer -orderings goods/service and paying for them
make-to-stock + make-to-order - Answer -process of manufacturing goods, either
based on forecasts or based on orders
Functional areas in Order-to-cash - Answer -marketing and sales
accounting and finance
manufacturing and operations
core business processes in order-to-cash - Answer -create customer record
credit check
create order
allocate stock
pick,pack,ship
prepare/send invoice
collect payment
core business processes in procure-to-pay - Answer -negotiate price and terms
issue purchase order
receive goods
receive invoice
settle payment
functional areas in procure-to-pay - Answer -supply chain management
accounting and finance
manufacturing and operations
core business processes in make to stock - Answer -procure inputs
schedule production
production
quality control
, stock product
core business processes in make to order - Answer -process sales order
design/engineer product
procure inputs
schedule production
production
quality control
ship product
core value chain activities - Answer -inbound logistics
operations & manufacturing
outbound logistics
marketing & sales
Customer service
Supporting value chain activities - Answer -Administration
Firm Infrastructure
Human Resources
Tech Development
Procurement
value systems - Answer -Connecting multiple organizational value chains
importance of information systems in a value chain - Answer -integration makes things
better
-information adds "value" to the supply chain
what happens when you shop at amazon? - Answer -1.customer record created
2. credit check
3. create order
4. allocate stock
5. pick, pack, and ship
6. prepare and send invoice
7. collect payment
types of enterprise systems - Answer -stand alone systems
proprietary systems
Legacy Systems
stand-alone applications (enterprise system) - Answer --not designed to communicate
with other system
-variety of computing hardware platforms
-enable departments to conduct daily business activities
-not helpful for other areas in the firm
