CMN 10V TEST BANK EXAM 2025-2026 LATEST VERSION
\COMPLETE QUESTIONS AND CORRECT DETAILED ANSWERS
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The links among members of an organization. May be
communication network
formal (e.g., as specified in an organizational chart) or
informal (friendship circles).
Values, behaviors, practices, and forms of
organizational culture
communication that are shared by the members of
an organization and that reflect an organization's
identity.
policy A formal statement of practice that reflects and upholds an
organization's culture.
A dramatic, planned set of activities that brings together
rite
aspects of cultural ideology in a single event.
A form of regularly occurring communication that members of an
ritual organization
perceive as a familiar, routine part of organizational life
and that reflects a particular value or role definition.
The responsibilities and behaviors expected of a person
role
by virtue of his or her position.
Patterned ways of behaving and interpreting behavior.
rules
All relationships develop rules.
Organizes relationships and interaction among members
structure
of an organization. Structures include roles, rules,
policies, and communication networks.
Recurring hostile behaviors often used by people with
workplace bullying
greater power against people with lesser power.
A form of evidence associating two things that are
comparison (analogy)
similar or different in some important way or ways.
The ability of a person to engender belief in what he or
credibility
she says or does. Listeners confer or refuse to confer
credibility on speakers.
The expertise and trustworthiness attributed to a
derived credibility
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speaker by listeners as a result of how the speaker
communicates during a presentation.
evidence Material used to support claims; statistics, examples, comparisons,
and quotations.
A form of evidence in which a single instance is used to
example make a point, to dramatize an idea, or to personalize
information. The four types of examples are
undetailed, detailed, hypothetical, and anecdotal.
A presentational style that includes preparation and
extemporaneous delivery
practice but not memorization of actual words and
nonverbal behaviors.
A delivery style that involves little preparation; speakers
impromptu delivery
think on their feet as they talk about ideas and
positions with which they are familiar.
The expertise and trustworthiness listeners attribute to a speaker
before a
initial credibility presentation begins. Initial credibility is based on the
speaker's titles, positions, experiences, or
achievements that are known to listeners before
they hear the speech.
A presentational style that involves speaking from a
manuscript delivery
complete manuscript of a speech.
memorized delivery A presentational style in which the speech is delivered word for
word from memory.
Visual, vocal, and verbal aspects of the delivery of a
oral style
public speech or other communication.
A form of evidence that uses exact citations of others'
quotation
statements. Also called testimony.
speech to entertain A speech intended to amuse, interest, and engage listeners.
A speech intended to increase listeners' understanding,
speech to inform
awareness, or knowledge of some topic.
A speech intended to change listeners' attitudes, beliefs,
speech to persuade
or behaviors or to motivate listeners to action.
A form of evidence that uses numbers to summarize a
statistics
great many individual cases or to demonstrate
relationships between phenomena.
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