SFDC ADMIN 201 EXAM 2025 (SALESFORCE
CERTIFIED ADMINISTRATOR EXAM) | ALL QUESTIONS
AND CORRECT ANSWERS WITH EXPLANATIONS |
VERIFIED ANSWERS | GRADED A+ | LATEST EXAM
Which feature allows a user to group campaigns within a specific marketing
program or initiative?
A. campaign hierarchy
B. campaign lists
C. campaign members
D. campaign influence - (ANSWER)A. campaign hierarchy
Which dashboard component can display data from the summary rows of
reports?
A. gauge
B. table
C. chart
D. metric - (ANSWER)B. table, C. chart
Which setting can a system administrator enable in the user interface? Pick 2.
A. customizable recent tags
B. chatter messenger for specific users
C. printable list views
,D. related list hover links - (ANSWER)C. printable list views, D. related list hover
links
A sales user at Universal Container has updated the opportunity stage for an
opportunity in the pipeline. What may be updated as a result of the stage
change? Choose 2 answers.
A. sales quota
B. account rating
C. forecast category
D. probability - (ANSWER)C. forecast category, D. probability
What is a method for adding content to Salesforce CRM Content? Choose 2
answers.
A. attachments
B. chatter files
C. libraries
D. documents - (ANSWER)B. chatter files, D. documents
Universal Container uses web-to-case to convert support requests submitted
through its website into cases. The support team would like Salesforce to
automatically send an email containing password reset instructions to the
customer when the case subject contains the words "forgot" and "password."
What does the admin need to configure to meet this requirement?
A. support settings
,B. auto-response rule
C. validation rule
D. email-to-case - (ANSWER)B. auto-response rule
A sales executive at Universal Containers wants to be notified whenever high-
value opportunities are created for hot accounts. How should an admin meet this
requirement?
A. create the workflow rule on opportunity object
B. create an escalation rule based on the opportunity amount
C. create an auto-response rule based on the opportunity amount
D. create a validation rule that evaluates the account rating - (ANSWER)A. create
the workflow rule on opportunity object
The sales team at Universal Container wants an easy solution to gather customer
requirements and share presentations with their customers. What should an
admin do to help the sales team achieve this goal? Choose 2 answers.
A. add customers to private chatter groups
B. use chatter files to share presentations
C. add customers to libraries
D. create opportunity teams for customers - (ANSWER)A. add customers to
private chatter groups, B. use chatter files to share presentations
Which statement about sharing rules is true? Choose 2 answers.
A. sharing rules open up access of records
, B. sharing rules are required in public read/write organizations
C. sharing rules grant delete access to records
D. sharing rules grant record access to roles and public groups - (ANSWER)A.
sharing rules open up access of records, D. sharing rules grant record access to
roles and public groups
What must an admin do when creating a record type?
A. set the field level security for the record type
B. create a new page layout for the record type
C. assign the record type to the appropriate profiles
D. add the record type to the required user records - (ANSWER)C. assign the
record type to the appropriate profiles
What is the purpose of the AppExchange? Choose 2 answers.
A. customers can share and install apps published by Salesforce partners
B. support users can install the Service Cloud console custom app
C. partners can download accounts and contacts to collaborate on sales deals
D. admins can download and customize pre-built dashboards and reports -
(ANSWER)A. customers can share and install apps published by Salesforce
partners, B. support users can install the Service Cloud console custom app
What is a capability of Salesforce Knowledge? Choose 2 answers.
A. Knowledge allows an organization to share articles with partner portal users
CERTIFIED ADMINISTRATOR EXAM) | ALL QUESTIONS
AND CORRECT ANSWERS WITH EXPLANATIONS |
VERIFIED ANSWERS | GRADED A+ | LATEST EXAM
Which feature allows a user to group campaigns within a specific marketing
program or initiative?
A. campaign hierarchy
B. campaign lists
C. campaign members
D. campaign influence - (ANSWER)A. campaign hierarchy
Which dashboard component can display data from the summary rows of
reports?
A. gauge
B. table
C. chart
D. metric - (ANSWER)B. table, C. chart
Which setting can a system administrator enable in the user interface? Pick 2.
A. customizable recent tags
B. chatter messenger for specific users
C. printable list views
,D. related list hover links - (ANSWER)C. printable list views, D. related list hover
links
A sales user at Universal Container has updated the opportunity stage for an
opportunity in the pipeline. What may be updated as a result of the stage
change? Choose 2 answers.
A. sales quota
B. account rating
C. forecast category
D. probability - (ANSWER)C. forecast category, D. probability
What is a method for adding content to Salesforce CRM Content? Choose 2
answers.
A. attachments
B. chatter files
C. libraries
D. documents - (ANSWER)B. chatter files, D. documents
Universal Container uses web-to-case to convert support requests submitted
through its website into cases. The support team would like Salesforce to
automatically send an email containing password reset instructions to the
customer when the case subject contains the words "forgot" and "password."
What does the admin need to configure to meet this requirement?
A. support settings
,B. auto-response rule
C. validation rule
D. email-to-case - (ANSWER)B. auto-response rule
A sales executive at Universal Containers wants to be notified whenever high-
value opportunities are created for hot accounts. How should an admin meet this
requirement?
A. create the workflow rule on opportunity object
B. create an escalation rule based on the opportunity amount
C. create an auto-response rule based on the opportunity amount
D. create a validation rule that evaluates the account rating - (ANSWER)A. create
the workflow rule on opportunity object
The sales team at Universal Container wants an easy solution to gather customer
requirements and share presentations with their customers. What should an
admin do to help the sales team achieve this goal? Choose 2 answers.
A. add customers to private chatter groups
B. use chatter files to share presentations
C. add customers to libraries
D. create opportunity teams for customers - (ANSWER)A. add customers to
private chatter groups, B. use chatter files to share presentations
Which statement about sharing rules is true? Choose 2 answers.
A. sharing rules open up access of records
, B. sharing rules are required in public read/write organizations
C. sharing rules grant delete access to records
D. sharing rules grant record access to roles and public groups - (ANSWER)A.
sharing rules open up access of records, D. sharing rules grant record access to
roles and public groups
What must an admin do when creating a record type?
A. set the field level security for the record type
B. create a new page layout for the record type
C. assign the record type to the appropriate profiles
D. add the record type to the required user records - (ANSWER)C. assign the
record type to the appropriate profiles
What is the purpose of the AppExchange? Choose 2 answers.
A. customers can share and install apps published by Salesforce partners
B. support users can install the Service Cloud console custom app
C. partners can download accounts and contacts to collaborate on sales deals
D. admins can download and customize pre-built dashboards and reports -
(ANSWER)A. customers can share and install apps published by Salesforce
partners, B. support users can install the Service Cloud console custom app
What is a capability of Salesforce Knowledge? Choose 2 answers.
A. Knowledge allows an organization to share articles with partner portal users
