Exam 261 Questions with Verified Answers
A system that facilitates and supports senior managerial decisions. - CORRECT
ANSWER Executive information system
Unorganized data that lacks meaning. - CORRECT ANSWER Data
Data that has been organized in a meaningful manner. - CORRECT ANSWER
Information
An integrated network of components working together to convert data into
useful information; includes an input, a process, and an output; comprised of
people, processes, machines, and information technology. - CORRECT ANSWER
Information system
The practical application of information. - CORRECT ANSWER Knowledge
Data: The number of people below the poverty line in the region is 50,000.
Information: The number of people below the poverty line increases between
2010 and 2018.
Knowledge: The number of people below the poverty line has increased due to
stagnating wages and cuts to social programs. - CORRECT ANSWER Data,
Information, and Knowledge example
,This system uses models and statistical analysis to help decision makers solve
problems - CORRECT ANSWER Decision support system
Provides timely and accurate information that enables managers to manage their
departments more efficiently; analyzes performance. - CORRECT ANSWER
Management information system (MIS)
information system used for processing patient admissions, employee time cards,
and purchase orders - CORRECT ANSWER Transaction processing system
The management of organizational processes and systems; helps the organization
reduce costs and adds value to products; helps the organization make better
managerial decisions; stores and processes data. - CORRECT ANSWER Information
management
The use of computer and telecommunications systems for storing, retrieving, and
sending information; comprised of hardware, software, data, and networks. -
CORRECT ANSWER Information technology
the management of hardware, software, data, networks, and people that facilitate
access to information and allow the organization to achieve business objectives. -
CORRECT ANSWER information technology management
provide tools used by an organization to accomplish specific tasks to gain
competitive advantage. - CORRECT ANSWER Strategic information system
,Enhances interpersonal and relationship-forming skills. - CORRECT ANSWER Social
Networking and interpersonal skills.
Intensity competitive rivalry
bargaining power of customers
bargaining power of suppliers
threat of new entrants
threat of substitutes - CORRECT ANSWER Porters 5 competitive forces
the cost of adding another business participant to a business venture is small, the
potential gain is great. - CORRECT ANSWER Network economics (network-based
strategy)
Network of businesses involved in delivering a product through mutual
cooperation. - CORRECT ANSWER Business ecosystems
offering a higher quality product to differentiate from others in the market -
CORRECT ANSWER Product differentiation (business strategy)
adding new products or new enhancements to existing products - CORRECT
ANSWER growth (business strategy)
Involves utilizing computer technology to link various aspects of a business; a very
complex resource planning system that spans the entire business; companies
often have difficulty implementing the system. - CORRECT ANSWER Enterprise
Resource Planning (ERP)
, Allows for personalized communication to customers. - CORRECT ANSWER
Customer Relationship Management (CRM)
These systems provide tools to help manage organizational knowledge and create
value to meet business requirements and strategic goals. - CORRECT ANSWER
Knowledge Management (KM)
also called president or managing director, is responsible for the success or failure
of the company, creating the company culture, selecting the senior management
team, setting strategy and vision, and selecting projects to fund. - CORRECT
ANSWER chief executive officer (CEO)
is the director of operations, responsible for the oversight of internal operations
on a day-to-day basis and for monitoring production quotas - CORRECT ANSWER
chief operations officer (COO)
manages the company's cash flow and evaluates and communicates financial
risks. - CORRECT ANSWER chief financial officer (CFO)
a business leader who analyzes internal business processes such as payroll and
billing, reshapes the physical infrastructure and network purchases to meet
business goals, and leads the workforce to implement critical IT internal projects;
responsible for information systems strategic thinking and planning. - CORRECT
ANSWER chief information officer (CIO)